UFE Cross Sell & Upsell Bundle
Boost Sales with BOGO, Volume Discounts and Cart Upsell offers
Rating
4.8
feedback
492
chart
#591
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
4%
-
Less than a day
27%
-
Less than a month
29%
-
Less than a year
27%
-
More than a year
13%
Reviews Summary
The reviews for the Shopify App are overwhelmingly positive, highlighting the excellent customer service and support provided by the team. Users appreciate the quick responses, knowledgeable assistance, and dedication of the support staff, with specific mentions of team members like Amrutha, Shaun, and Archana. The app itself is praised for being easy to use, effective in setting up offers, and for its powerful features like cross-selling and upselling capabilities. Many users have seen an increase in their average order value after using the app. However, there are a few negative reviews mentioning issues with billing, lack of updates, and unsatisfactory support experiences.
Highlights
Review RSS Feed
All reviews
April 16, 2026
Aleena m'a très bien aidé avec mon problème! Service rapide et courtois. Merci!
Merci beaucoup pour votre gentil retour 😊 Nous sommes ravis d’apprendre qu’Aleena a pu vous aider efficacement avec votre problème, tout en offrant un service rapide et courtois. Elle sera très heureuse de lire vos mots. Votre satisfaction est très importante pour nous. En cas de besoin, n’hésitez pas à nous contacter via le chat de l’application ou par email à [[email protected]](mailto:[email protected]). Nous sommes toujours heureux de vous aider. * Helixo Support Team
April 13, 2026
I have been working on this app for week now. The store is look richer now and the support has been incredible.
Thank you so much for your kind words 😊 We’re really happy to hear that your store is looking richer after using the app and that your experience over the past week has been a positive one. It’s especially great to know that our support has been helpful along the way. We always strive to provide the best possible assistance, and your feedback truly means a lot to us. If you ever need anything further, please don’t hesitate to reach out—we’re always here to help 💙 In case of further queries, please contact us at [email protected] or via our in-app chat. We are always happy to help you. -Helixo Support Team
April 7, 2026
I am a solopreneur for an streetwear apparel brand, with the technical background. So, I have this habit of doing things perfectly and efficiently. Prior to UFE app, I have tried multiple others but somehow, I found myself struggling with their setups, did not like the visual appeal, customization options were limited. And, above all, if I got stuck in some issue, I needed help to fix it. The responses were delayed and not helpful. Being honest here, I accidentally came to know about this app. It works. The interface is clean, customizable and learning path is easier. As usual, I got myself in a situation. Smrithi from UFE team helped me out. Overall, it's an excellent product for upsells, cross sells, bundle offers. I am exploring it and I highly recommend this app. Happy Sales!
Thank you for such a thoughtful and detailed review! As a merchant with a technical background, we know your standards for efficiency and UI are incredibly high, so it’s a huge compliment to know our interface and customisation hit the mark for you. We are thrilled Smrithi could provide the timely support you were looking for. We look forward to seeing your brand grow ❤️ In case of further queries, please contact us at [email protected] or via our in-app chat. We are always happy to help you. – Helixo Support Team
April 3, 2026
It has been challenging to find an app that fits my business' needs but Archana was incredibly helpful in setting up a funnel for me and answering every single question I had. I'm amazed with the level of hands-on support provided and really appreciate the time she took to set up a call. Plus she was very kind and patient. Thank you so much, I highly recommend her as well as the app!
Thank you so much for sharing your experience! We’re thrilled to hear that Archana was able to guide you through setting up your funnel and provide the hands‑on support you needed. Our team takes pride in being patient, kind, and thorough, so it’s wonderful to know that stood out to you. We truly appreciate your recommendation and look forward to continuing to support your business as it grows. In case of further queries, please contact us at [email protected] or via our in-app chat. We are always happy to help you. – Helixo Support Team
March 30, 2026
Hi, I had installed your app but it didn’t work as expected for my store, so I uninstalled it shortly after. However, I’ve been charged for this billing cycle. I kindly request a refund for this charge as the app was not in use. Looking forward to your support. Thank you.
Summary: The charge has not yet been credited to our account; the refund will be initiated as soon as it is received Hi, Thank you for sharing your feedback, and we’re really sorry for the inconvenience caused. We came across your review regarding the refund request. Since the charge was processed recently, the amount has not yet been credited to our account. Due to this, the refund has not yet been initiated. As soon as we receive the amount, we will immediately initiate and process the refund without any delay. We truly appreciate your patience and understanding. If you have any questions or need further assistance, please feel free to reach out to us at [email protected] - we’re always here to help. Kind regards, Athira Customer Support Lead, Helixo
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