All reviews

Rating Breakdown

  • 5
    93% (428 ratings)
  • 4
    4% (18 ratings)
  • 3
    0% (1 ratings)
  • 2
    0% (2 ratings)
  • 1
    2% (11 ratings)

Reviews with Text

  • 98% (449)
Review RSS Feed Review RSS Feed

4 / 5 Share

Aug. 28, 2024

good

Store

PITAKA

Using app

12 months

Total reviews

14

Average rating

4.8

Developer Reply

Thank you for your 4-star review! We're glad to hear that you had a good experience with UFE. Your feedback is important to us, and we're always looking for ways to enhance your experience. If there's anything we can do to make it even better, please let us know. Thanks for choosing UFE! In case of further queries please contact us at [email protected] or via our in-app chat. We are always happy to help you. - Helixo Support Team

4 / 5 Share

May 22, 2024

This app is user friendly. Special thanks to Nadeem who replied fast and solved my problems promptly!

Using app

Over 3 years

Total reviews

3

Average rating

4.7

Developer Reply

Thank you for your wonderful feedback! We're delighted to know you find our app user-friendly. Your satisfaction is our priority, and it's great to know Nadeem was able to assist you effectively. In case of further queries please contact us at [email protected] or via our in-app chat. We are always happy to help you. - Helixo Support Team

4 / 5 Share

April 9, 2024

Using app

About 2 months

Total reviews

2

Average rating

4.5

4 / 5 Share

Feb. 7, 2024

I recommend this app for creating uppsells. It is a bit more complex compared to other apps, but the live chat feature was helpful.

Using app

About 3 hours

Total reviews

1

Average rating

4.0

Developer Reply

Thank you so much for taking the time to share your feedback and for giving our app a 4-star rating! We're thrilled to hear that you found our live chat feature helpful in navigating the complexities of our app. We understand that our tool may be a bit more advanced, but we're committed to providing robust features that help you create effective upsells for your business. In case of further queries please contact us at [email protected] or via our in-app chat. We are always happy to help you. - Helixo Support Team

4 / 5 Share

Aug. 2, 2023

Outstanding customer service for sure. I'm impressed by how the support team always responds quickly to my problems and questions.

Store

Ecopify

Using app

Almost 3 years

Total reviews

14

Average rating

4.6

Developer Reply

Hi! Thank you for taking the time to leave us a 4-star review! We truly appreciate your feedback and are delighted to hear that you find our customer service outstanding. Providing timely and efficient support is one of our top priorities, and we're glad it has made a positive impression on you. We always strive for excellence and aim to deliver 5-star experiences to all our customers. We would love to know how we can make your interactions even better. If you could kindly share any specific areas where you believe we can improve, we will be more than happy to take your suggestions into account for future interactions. Your input is invaluable to us as we continuously work to enhance our services and meet the expectations of our valued customers like you. Thank you again for your feedback and for choosing our services. In case of further queries please contact us at [email protected] or via our in-app chat. We are always happy to help you. - Helixo Support Team

4 / 5 Share

July 25, 2022

Works very well and especially in the free version. Only thing I would recommend not only for this bundle app company but for all of them is to have multiple versions of the layout. Other than that, the app does exactly what you would expect........BUNDLE!

Using app

23 days

Total reviews

5

Average rating

4.4

Developer Reply

I really appreciate you sharing your thoughts here. Sounds like we could be a bit better when including more layouts. Sorry, we fell short there. Moving forward, we’re definitely going to prioritize your requirement, so I hope you’ll stay with us so that we can show you how important your feedback is to us. In case of further queries please contact us at [email protected] or via our in-app chat. We are always happy to help you. - Tinu, Customer Support Advocate.

4 / 5 Share

March 25, 2022

Good app to "Cross-selling" and fast CS support. Recommended. For non-English countries, some features wouldn't fit to customers perception, but the app has a 7-day free trial, so you could test it and figure it out if it works out for you.

Using app

7 days

Total reviews

3

Average rating

4.7

Developer Reply

Thank you so much for giving us your feedback. We will consider the feature request provided by you in our feature update for the missing star. If you have any other suggestions, we would love to hear them. In case of further queries please contact us at [email protected] or via our in-app chat. We are always happy to help you. - Tinu, Customer Support Advocate.

4 / 5 Share

Oct. 15, 2021

There are some functions that don't perform exactly the way I want it to, but for a cross/upsell app it does the job. Support is also very prompt and tries their best to help resolve my issues or find an alternate way to achieve what I want. Appreciate the effort and service they provide.

Using app

16 days

Total reviews

1

Average rating

4.0

Developer Reply

Thank you for your kind words. We really appreciate that you took the time to share your experience with us. Is there anything we can do to improve our service? Your suggestions would be highly appreciated. If in need of further help please contact us via the in-app chat or at [email protected]. We are always happy to help. - Sreeshankar, Customer Support Advocate.

4 / 5 Share

Sept. 26, 2021

Great and fast support from the team for any issues. A perfect app for your upsells with integration via Shopify. Recommended!

Using app

7 months

Total reviews

5

Average rating

4.0

Developer Reply

Thank you for your kind words. We really appreciate that you took the time to share your experience with us. Is there anything we can do to improve our service? Your suggestions would be highly appreciated. If in need of further help please contact us via the in-app chat or at [email protected]. We are always happy to help. - Sarah, Customer Support Advocate

4 / 5 Share

Sept. 7, 2021

useful app, support is good too. Sreeshanker is very quick and willing to help if you need any customization.

Using app

9 days

Total reviews

2

Average rating

4.5

Developer Reply

Thanks a lot for your generous words. If in need of further help please contact us at [email protected] or via our in-app chat. We are always happy to help. - Sreeshankar, Customer Support Advocate

4 / 5 Share

Aug. 8, 2021

There are still features need to be upgraded with their app. But definitely, their customer service is awesome. They won't leave you empty handed, they will help you until your issue is resolved. Amazing!

Using app

3 months

Total reviews

2

Average rating

4.5

Developer Reply

Thank you so much for your kind words. We shall strive to improve our services for you. Thanks again for your support. If you stumble across any more issues please contact us at [email protected] or via our in-app chat. We are always happy to help you. -Sreeshankar, Customer Support Advocate.

4 / 5 Share

July 25, 2021

So far so good! I just downloaded the app. The only reason why I am not giving it a 5 star is that I just started using it. From what I can experience now, I can tell you that it has a clear interface and I love the look of it. It is so nice. Plus customer service chat is quick and responsive,

Using app

About 1 hour

Total reviews

3

Average rating

4.3

Developer Reply

Thank you for writing the review, feel free to try it out for some time and see the results yourself. 😊 I am always happy to help. In case of further support please contact us through our in-app chat or write us at [email protected] - Nikitha, Customer Support Advocate

4 / 5 Share

May 18, 2021

I started using this app yesterday and I like it! Great support. They helped me to solve a problem very fast I'll upgrade my plan soon :)

Store

myAGG

Using app

1 day

Total reviews

4

Average rating

4.8

Developer Reply

Thank you for your kind words. We really appreciate that you took the time to share your experience with us. Is there anything we can do to improve our service? Your suggestions would be highly appreciated. If in need of further help please contact us via the in-app chat or at [email protected]. We are always happy to help.

4 / 5 Share

May 12, 2021

I have been using this app for a while and I like the funnel that it can create, it would take some features to be streamlined to be more intuitive even for the less experienced. As for the assistance I can say that it is 5 stars, very helpful and quick to solve problems. Thanks a lot to Sarah from the team!!

Using app

5 months

Total reviews

1

Average rating

4.0

Developer Reply

Thank you for your kind words. We really appreciate that you took the time to share your experience with us. Is there anything we can do to improve our service? Your suggestions would be highly appreciated. If in need of further help please contact us via the in-app chat or at [email protected]. We are always happy to help.

4 / 5 Share

Nov. 1, 2021

Good experience so far! It works just as I need, lots of flexibility and support fixed recent issues I had quickly. It has a lot to offer and I feel I can maximize it even more as time goes on. Nice to have a free structure out of the gate though.

Using app

9 months

Total reviews

2

Average rating

4.5

4 / 5 Share

June 17, 2022

The customer service has definitely improved since my last review. Functionality is great, though there is a steep learning curve and it will take a while to understand all the features. I still think its a bit expensive, but it has a few features no other Cross Sell app has.

Using app

Over 1 year

Total reviews

17

Average rating

4.9

4 / 5 Share

Nov. 27, 2020

Has been successful for us. Easy to install and lots of options. Excellent and quick support too which is always very helpful when getting going.

Using app

22 days

Total reviews

4

Average rating

4.8

4 / 5 Share

Oct. 1, 2020

The app is not perfect but the customer service is. Thanks to Sarah for helping and responding quickly to how I can set up my first upsell funnel.

Using app

6 days

Total reviews

1

Average rating

4.0