UFE Cross Sell & Upsell Bundle
Boost Sales with BOGO, Volume Discounts and Cart Upsell offers
Rating
4.8
feedback
1,099
chart
#339
All reviews
Rating Breakdown
Review RSS Feed
Oct. 3, 2024
The app works well, and when I have questions or problems, their team is very quick to provide a solution. I really recommend it. I don't give it 5 stars because I think we can always improve no matter what we do, but the system works very well.
Thank you for your thoughtful feedback! We're glad to hear the app is working well for you and that our team has been quick to assist with any questions or issues. We appreciate your perspective on continuous improvement and are always striving to make things even better. If you ever have more suggestions, please don’t hesitate to share them with us! In case of further queries please contact us at [email protected] or via our in-app chat. We are always happy to help you. - Helixo Support Team
Aug. 28, 2024
good
Thank you for your 4-star review! We're glad to hear that you had a good experience with UFE. Your feedback is important to us, and we're always looking for ways to enhance your experience. If there's anything we can do to make it even better, please let us know. Thanks for choosing UFE! In case of further queries please contact us at [email protected] or via our in-app chat. We are always happy to help you. - Helixo Support Team
May 22, 2024
This app is user friendly. Special thanks to Nadeem who replied fast and solved my problems promptly!
Thank you for your wonderful feedback! We're delighted to know you find our app user-friendly. Your satisfaction is our priority, and it's great to know Nadeem was able to assist you effectively. In case of further queries please contact us at [email protected] or via our in-app chat. We are always happy to help you. - Helixo Support Team
April 9, 2024
Feb. 7, 2024
I recommend this app for creating uppsells. It is a bit more complex compared to other apps, but the live chat feature was helpful.
Thank you so much for taking the time to share your feedback and for giving our app a 4-star rating! We're thrilled to hear that you found our live chat feature helpful in navigating the complexities of our app. We understand that our tool may be a bit more advanced, but we're committed to providing robust features that help you create effective upsells for your business. In case of further queries please contact us at [email protected] or via our in-app chat. We are always happy to help you. - Helixo Support Team
Jan. 15, 2024
good en quick service
Thank you for the 4-star review! We're delighted to know that you experienced good and quick service. Your feedback means a lot to us. If there's anything specific you think we can improve to make it a 5-star experience next time. please feel free to share. We appreciate your support! In case of further queries please contact us at [email protected] or via our in-app chat. We are always happy to help you. - Helixo Support Team
Aug. 2, 2023
Outstanding customer service for sure. I'm impressed by how the support team always responds quickly to my problems and questions.
Hi! Thank you for taking the time to leave us a 4-star review! We truly appreciate your feedback and are delighted to hear that you find our customer service outstanding. Providing timely and efficient support is one of our top priorities, and we're glad it has made a positive impression on you. We always strive for excellence and aim to deliver 5-star experiences to all our customers. We would love to know how we can make your interactions even better. If you could kindly share any specific areas where you believe we can improve, we will be more than happy to take your suggestions into account for future interactions. Your input is invaluable to us as we continuously work to enhance our services and meet the expectations of our valued customers like you. Thank you again for your feedback and for choosing our services. In case of further queries please contact us at [email protected] or via our in-app chat. We are always happy to help you. - Helixo Support Team
May 1, 2023
The response speed of the customer service is very fast and can help me solve the problem accurately
Thank you for taking the time to leave us a review! We're glad to hear that our customer service team was able to provide you with quick and accurate assistance to help resolve your issue. At the same time, we noticed that you rated us 4 stars. We would like to know if there is anything else we can do to improve your experience with our product and services. We're always looking for ways to better serve our customers, and your feedback is essential in helping us achieve that goal. In case of further queries please contact us at [email protected] or via our in-app chat. We are always happy to help you. - Helixo Support Team
March 23, 2023
équipe professionnelle et très utile, j'ai pu réglé mon problème d'offre grâce à une démonstration en réel, merci !
We appreciate your kind words and the time you took to provide feedback. Customer service is our first priority, thus we are thrilled that we achieved it! In case of further queries please contact us at [email protected] or via our in-app chat. We are always happy to help you. - Helixo Support Team
Dec. 7, 2022
Love the app, and the support is great. Volume/Quantity Break builder is nice. However, the Upsell Tool is lacking some features, unfortunately. While the Upsell tool is clean, it really lacks the space to add more product details that many store owners need to describe the benefits to shoppers of upgrading from a lower-tiered product, especially if they are selling higher ticket items in their upsell. I'm using One Click Upsell (OCU) by Zipify for my upsell and cross-sell funnels. In the Product Upsell builder, after the initial offer, it has TWO additional content boxes with Headline, Image and Text boxes, as well as an additional checkout button and timer at the bottom of the page. Until UFE adds similar features to its Upsell Builder and you are selling higher-priced items, you will want to stick with something else like OCU. Please build this UFE so I can move everything over :)
Thanks for the honest feedback. We’ll consider your suggestions to improve in the areas you mentioned to improve our products and services. Also, I want you to inform that we have the option to add custom descriptions and timers. I have already informed this via our chat application. In case of further queries please contact us at [email protected] or via our in-app chat. We are always happy to help you. -Helixo Support Team
Nov. 24, 2022
Har inte lanserat butiken med appen än men kundsupporten är toppen verkligen! De löser dina problem snabbt och professionellt. Får se hur butiken presterar med appens bundles.
Tack så mycket för ett så bra omdöme. Dina ord inspirerar oss verkligen att fortsätta. Låt oss gärna veta vilka förbättringar vi kan göra från vår sida. Att se din tillfredsställelse ger oss den största lyckan. Vi ska sträva efter att hålla detta. Vid ytterligare frågor vänligen kontakta oss på [email protected] eller via vår chatt i appen. Vi hjälper dig alltid gärna. -Helixo Support Team
Nov. 14, 2022
Good! There are problems, but quickly and efficiently resolved Fairly easy to set up Nice interface
Thank you for providing us with your feedback about our app and service. We’re delighted to hear that you received friendly, attentive service from our office staff! Customer satisfaction is our top priority. And your feedback helps us to improve service for everyone. In case of further queries please contact us at [email protected] or via our in-app chat. We are always happy to help you. -Helixo Support Team
July 25, 2022
Works very well and especially in the free version. Only thing I would recommend not only for this bundle app company but for all of them is to have multiple versions of the layout. Other than that, the app does exactly what you would expect........BUNDLE!
I really appreciate you sharing your thoughts here. Sounds like we could be a bit better when including more layouts. Sorry, we fell short there. Moving forward, we’re definitely going to prioritize your requirement, so I hope you’ll stay with us so that we can show you how important your feedback is to us. In case of further queries please contact us at [email protected] or via our in-app chat. We are always happy to help you. - Tinu, Customer Support Advocate.
April 19, 2022
Très bon travail de la part de Sarah ! L'application est plutôt complète mais pourrait néanmoins adapté son option gratuite.
Merci beaucoup. Nous prendrons votre suggestion en considération. Si vous avez besoin d'aide supplémentaire avec notre application, veuillez nous contacter à [email protected] ou via notre chat intégré à l'application. - Sarah, avocate du service client.
March 25, 2022
Good app to "Cross-selling" and fast CS support. Recommended. For non-English countries, some features wouldn't fit to customers perception, but the app has a 7-day free trial, so you could test it and figure it out if it works out for you.
Thank you so much for giving us your feedback. We will consider the feature request provided by you in our feature update for the missing star. If you have any other suggestions, we would love to hear them. In case of further queries please contact us at [email protected] or via our in-app chat. We are always happy to help you. - Tinu, Customer Support Advocate.
Dec. 20, 2021
Good App! Having the best customer service experience with Sarah! She helps me solve a lot of problem on the app
Thank you so much for your kind words. It would be really appreciated if you could shed some light on what we can do from our side to make our services better for you. If you could let us know, what all improvements we should implement on our side. We shall keep that in mind for future interactions. If you need further assistance please contact us via the in-app chat or at [email protected] - Sarah, Customer Support Advocate
Nov. 23, 2021
It quite easy to use if understand its logic. Anyway when you couldn't find the solution by yourself, the better way is to consult the customer service.
Thank you so much for such a great review. Your words really inspire us to keep going. Feel free to let us know what improvements we can make from our side. Seeing your satisfaction gives us the utmost happiness. We shall strive to keep this up. In case of further queries please contact us at [email protected] or via our in-app chat. We are always happy to help you. - Nikitha, Customer Support Advocate.
Oct. 20, 2021
Works as discribed and has very quick and responsive customer service.1 star dropped due to lack of customisation and complexity of placement of widget
Thank you for your kind words. We really appreciate that you took the time to share your experience with us. Is there anything we can do to improve our service? Your suggestions would be highly appreciated. If in need of further help please contact us via the in-app chat or at [email protected]. We are always happy to help. - Sarah, Customer Support Advocate
Oct. 15, 2021
There are some functions that don't perform exactly the way I want it to, but for a cross/upsell app it does the job. Support is also very prompt and tries their best to help resolve my issues or find an alternate way to achieve what I want. Appreciate the effort and service they provide.
Thank you for your kind words. We really appreciate that you took the time to share your experience with us. Is there anything we can do to improve our service? Your suggestions would be highly appreciated. If in need of further help please contact us via the in-app chat or at [email protected]. We are always happy to help. - Sreeshankar, Customer Support Advocate.
Oct. 3, 2021
Ottima app, semplice, intuitiva e ti permette di fare tante cose. Il servizio clienti è molto disponibile
Thank you so much for such a great review. Your words really inspire us to keep going. Seeing your satisfaction gives us the utmost happiness. We shall strive to keep this up. In case of further queries please contact us at [email protected] or via our in-app chat. We are always happy to help you. -Tinu, Customer Support Advocate