All reviews

Rating Breakdown

  • 5
    93% (459 ratings)
  • 4
    4% (18 ratings)
  • 3
    0% (1 ratings)
  • 2
    0% (2 ratings)
  • 1
    2% (12 ratings)

Reviews with Text

  • 97% (478)
Review RSS Feed Review RSS Feed

5 / 5 Share

March 9, 2026

Archana was really supportive in helping me resolve teething issues and helping me set up my first funnel. I will deffinitely continue using the product. I need support as I am just learning.

Using app

About 1 hour

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for sharing your experience! We’re thrilled to hear that Archana was able to guide you through setting up your funnel and provide the hands‑on support you needed. Our team takes pride in being patient, kind, and thorough, so it’s wonderful to know that stood out to you. We truly appreciate your recommendation and look forward to continuing to support your business as it grows. In case of further queries, please contact us at [email protected] or via our in-app chat. We are always happy to help you. – Helixo Support Team

5 / 5 Share

March 9, 2026

Shaun was amazing. I downloaded the app tried to set things up and had issues. I went onto live chat and Shaun helped me instantly . This is what you call proper customer service. Thank you Also Amrutha was amazing too

Using app

About 6 hours

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for taking the time to share your wonderful feedback. We’re thrilled to hear that Shaun was able to assist you instantly and provide the kind of customer service you deserve. We’ll be sure to pass along your kind words to him , it means a lot to our team. We’re also delighted that Amrutha made a positive impact during your experience. Your appreciation motivates us to keep delivering the best support possible. In case of further queries, please contact us at [email protected] or via our in-app chat. We are always happy to help you. – Helixo Support Team

5 / 5 Share

March 5, 2026

I've been in contact with countless user support services in my time, but I've never come across such a friendly, fast and convenient customer service. Not only was our issue with the app resolved within minutes, it was also made sure that we learn what went wrong and how we can fix and prevent it on our own. THAT is what I'm looking for when I'm contacting customer support. Highly recommended!

Using app

Almost 5 years

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for your incredibly kind words and for taking the time to share such thoughtful feedback. It truly means a lot to us. We're really happy to hear that your experience with our support team stood out in such a positive way. Resolving issues quickly is important to us, but it's equally important that our users understand what happened and feel confident managing things on their own in the future. Knowing that this made a difference for you is very rewarding for our team. Your recommendation and appreciation motivate us to continue providing friendly, fast, and helpful support to all our users. If there's anything you'd like to refine further, you can reach us at [email protected] or via our in-app chat. - Helixo Support Team

5 / 5 Share

Feb. 25, 2026

Easy to reach

Store

KHATAM

Using app

Almost 3 years

Total reviews

4

Average rating

5.0

Developer Reply

We’re really glad to hear that you found us easy to reach. Providing accessible and responsive support is very important to us, and your words truly encourage our team. If there's anything you'd like to refine further, you can reach us at [email protected] or via our in-app chat. - Helixo Support Team

5 / 5 Share

Feb. 24, 2026

Amrutha is the best Virtual assistant support

Using app

Almost 4 years

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for your kind words!💖 It truly means a lot to hear that your experience was a positive one. Amrutha is dedicated to providing the best possible support, and we’re so glad she was able to assist you effectively. We’ll be sure to share your appreciation with her — feedback like this genuinely motivates our team to keep delivering exceptional service. In case of further queries, please contact us at [email protected] or via our in-app chat. We are always happy to help you. – Helixo Support Team

5 / 5 Share

Feb. 23, 2026

Great app and great customer service - my thanks to Smrithi and team for speedy responses and superb assistance!

Using app

4 days

Total reviews

5

Average rating

5.0

Developer Reply

Thank you so much for your amazing feedback! 🌟 We’re really glad to hear that Smrithi could help resolve your issue quickly and that you had a smooth experience with fast responses. In case of further queries, please contact us at [email protected] or via our in-app chat. We are always happy to help you. – Helixo Support Team

5 / 5 Share

Feb. 19, 2026

ty shaun for help

Using app

About 4 hours

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for your amazing feedback! 🌟 We’re really glad to hear that Shaun could help resolve your issue quickly and that you had a smooth experience with fast responses and clear communication. Your appreciation means a lot to Shaun and our entire support team. We’re thrilled to know you’re enjoying the app! In case of further queries, please contact us at [email protected] or via our in-app chat. We are always happy to help you. – Helixo Support Team

5 / 5 Share

Feb. 18, 2026

Aplikacija je jako korisna,narocito za trgovce koji tek pocinju sa svojim biznisom.Takodje,pohvalila bih korisnicku podrsku.Za rjesenje mojih problema Amrutha je bio jako ljubazan i pomogao mi.

Store

Massima

Using app

1 day

Total reviews

2

Average rating

5.0

Developer Reply

Hvala vam puno na predivnim riječima i izdvojenom vremenu za ovu recenziju! 😊 Drago nam je da vam je aplikacija korisna, posebno za trgovce koji tek započinju svoj biznis – upravo to nam je i cilj. Također, veliko hvala na pohvali za našu korisničku podršku. Vaše lijepe riječi ćemo sigurno prenijeti Amruthi, bit će joj jako drago što vam je mogla pomoći i što ste zadovoljni rješenjem. Ako postoji još nešto što biste željeli dodatno prilagoditi ili unaprijediti, možete nas kontaktirati na **[[email protected]](mailto:[email protected])** ili putem našeg chata unutar aplikacije. – Helixo Support Tim

5 / 5 Share

Feb. 28, 2026

In Bucks app recently i met with Mr. Sahun . He is good in all respect and did my job perfectly ok . UEF app is also performing well . Thank you Sahun

Using app

15 days

Total reviews

5

Average rating

5.0

Developer Reply

Thank you for the review and encouraging words from you. We're thrilled to hear you've had a great experience with the app. Amruta will be so happy to know her support made an impact, we'll definitely pass this along to her! And how exciting that your friend is starting a Shopify store! We'd love to help them out just as much. Feel free to reach out to us anytime. Thanks again for recommending us. It truly means a lot to the whole team! In case of further queries, please contact us at [email protected] or via our in-app chat. We are always happy to help you. – Helixo Support Team

5 / 5 Share

Feb. 15, 2026

ottima app e fantastica assistenza del servizio clienti, mi hanno aiutato nella configurazione dell'app

Using app

About 2 hours

Total reviews

2

Average rating

5.0

Developer Reply

Grazie per il tuo prezioso feedback e per le tue gentili parole! Siamo davvero felici di sapere che ti piace l'app e che il nostro team di supporto ti ha aiutato a configurarla. Siamo sempre disponibili per qualsiasi necessità, contattaci in qualsiasi momento! Auguriamo a te e al tuo negozio un grande successo. Per ulteriori domande, contattaci all'indirizzo [email protected] o tramite la nostra chat in-app. Siamo sempre felici di aiutarti. – Team di supporto Helixo

5 / 5 Share

Feb. 13, 2026

This is a great app for bundles and upselling. It integrates nicely in the store. Very professional looking. Plus, the customer service is very good. Shaun assisted me recently and he was able to fix my issue right away. I will be using more of the features of this app on my site.

Using app

4 months

Total reviews

4

Average rating

5.0

Developer Reply

Thank you so much for your wonderful feedback! 🌟 We’re truly glad to hear that you’re enjoying the bundle and upsell features and that the app integrates smoothly into your store with a professional look that’s exactly what we aim for. It’s especially great to know that Shaun was able to assist you promptly and resolve your issue right away. I’ll be sure to pass along your kind words to him it will definitely make his day 😊 In case of further queries, please contact us at [email protected] or via our in-app chat. We are always happy to help you. – Helixo Support Team

5 / 5 Share

Feb. 12, 2026

amazing support.

Using app

--

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for your amazing feedback! 🌟 Your appreciation means a lot to our entire support team. We’re thrilled to know you’re enjoying the app! In case of further queries, please contact us at [email protected] or via our in-app chat. We are always happy to help you. – Helixo Support Team

5 / 5 Share

Feb. 11, 2026

Shaun was really helpful in solving my issue. Great experience, responded fast and with easy communication.

Using app

6 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for your amazing feedback! 🌟 We’re really glad to hear that Shaun could help resolve your issue quickly and that you had a smooth experience with fast responses and clear communication. Your appreciation means a lot to Shaun and our entire support team. We’re thrilled to know you’re enjoying the app! In case of further queries, please contact us at [email protected] or via our in-app chat. We are always happy to help you. – Helixo Support Team

5 / 5 Share

Feb. 10, 2026

Très bon produit avec beaucoup d'options. L'équipe est très compétente et à l'écoute pour adapter la solution au type de boutique que vous avez. Nous sommes très content et nous recommandons vivement UFE Cross Sell & Upsell Bundle

Using app

5 days

Total reviews

2

Average rating

5.0

Developer Reply

Merci beaucoup pour votre magnifique retour 🌟 Nous sommes ravis d’apprendre que vous appréciez notre produit et toutes ses options. Votre reconnaissance envers notre équipe nous touche énormément — nous faisons toujours de notre mieux pour rester à l’écoute et adapter la solution aux besoins uniques de chaque boutique. Votre satisfaction est notre plus grande récompense, et nous sommes honorés de votre recommandation. Merci de nous faire confiance, nous continuerons à vous accompagner avec plaisir. In case of further queries, please contact us at [email protected] or via our in-app chat. We are always happy to help you. – Helixo Support Team

5 / 5 Share

Feb. 1, 2026

Using app

3 months

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for the 5-star review! 🌟 we are truly glad that we could support you during setup, it means a lot to hear that you found the experience helpful and friendly. Your feedback brightened our day! In case of further queries, please contact us at [email protected] or via our in-app chat. We are always happy to help you. – Helixo Support Team

5 / 5 Share

Jan. 24, 2026

I’ve had a great experience using the UFE Cross Sell & Upsell app. The app itself is powerful, flexible, and easy to use — it helped me set up upsells, cross-sells, and bundles without affecting my store’s performance. Thanks to the trainer Miss. Amrutha, the video training session was extremely informative and beginner-friendly.

Using app

About 4 hours

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for sharing your experience! We’re glad to hear that UFE helped you set up upsells, cross-sells, and bundles smoothly without impacting performance. A big thank you for mentioning Amrutha as well we’re happy the training session was helpful. We truly appreciate your support! In case of further queries, please contact us at [email protected] or via our in-app chat. We are always happy to help you. – Helixo Support Team

5 / 5 Share

Jan. 23, 2026

Very good support. Amrutha was super helpful

Using app

About 3 hours

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for your kind words. We’re glad to hear that you had a positive experience and that Amrutha was able to assist you effectively. Your feedback is greatly appreciated and encourages us to continue providing reliable and timely support. In case of further queries, please contact us at [email protected] or via our in-app chat. We are always happy to help you. – Helixo Support Team

5 / 5 Share

Jan. 23, 2026

Shaun, Archana e tutto il team sono stati veloci ed impeccabili. Una garanzia poter contare su di loro come supporto!

Using app

2 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you very much for your wonderful feedback. We truly appreciate you taking the time to share your experience. We are delighted to hear that Shaun, Archana, and the entire team were quick and impeccable in their support. Your trust and confidence mean a great deal to us, In case of further queries, please contact us at [email protected] or via our in-app chat. We are always happy to help you. – Helixo Support Team

4 / 5 Share

Jan. 20, 2026

good support and very helpful team

Using app

About 3 hours

Total reviews

1

Average rating

4.0

Developer Reply

Thank you so much for your amazing feedback! 🌟 Your appreciation means a lot to our entire support team. We’re thrilled to know you’re enjoying the app! In case of further queries, please contact us at [email protected] or via our in-app chat. We are always happy to help you. – Helixo Support Team

5 / 5 Share

Jan. 20, 2026

i have install UFE Cross Sell & Upsell Bundle the app is really nice and good for the store upsells but there are need some more updates required by using the AI tools, Ms Aleena supported me today to setting up the App for my store and while doing it, i had discussed with her about my idea which she had share with her technical team and they liked the idea as well for which they have told me they will implement in their next update so, i am now going to wait and see how it will be on this app. I would really like to thank Aleena for sharing my thought with her team.

Using app

About 3 hours

Total reviews

12

Average rating

4.9

Developer Reply

Thank you so much for your wonderful feedback! 🌟 We’re thrilled to hear you’re enjoying UFE and that our customer care team could support you the way you needed. A special thanks for mentioning Aleena, she’ll be delighted to know her efforts made a difference. Your experience means a lot to us, and we’ll continue doing our best to help you succeed. 💙 In case of further queries, please contact us at [email protected] or via our in-app chat. We are always happy to help you. – Helixo Support Team