UFE Cross Sell & Upsell Bundle
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Shaun, Archana e tutto il team sono stati veloci ed impeccabili. Una garanzia poter contare su di loro come supporto!
Thank you very much for your wonderful feedback. We truly appreciate you taking the time to share your experience. We are delighted to hear that Shaun, Archana, and the entire team were quick and impeccable in their support. Your trust and confidence mean a great deal to us, In case of further queries, please contact us at [email protected] or via our in-app chat. We are always happy to help you. – Helixo Support Team
i have install UFE Cross Sell & Upsell Bundle the app is really nice and good for the store upsells but there are need some more updates required by using the AI tools, Ms Aleena supported me today to setting up the App for my store and while doing it, i had discussed with her about my idea which she had share with her technical team and they liked the idea as well for which they have told me they will implement in their next update so, i am now going to wait and see how it will be on this app. I would really like to thank Aleena for sharing my thought with her team.
Thank you so much for your wonderful feedback! 🌟 We’re thrilled to hear you’re enjoying UFE and that our customer care team could support you the way you needed. A special thanks for mentioning Aleena, she’ll be delighted to know her efforts made a difference. Your experience means a lot to us, and we’ll continue doing our best to help you succeed. 💙 In case of further queries, please contact us at [email protected] or via our in-app chat. We are always happy to help you. – Helixo Support Team
Lovely experience, lots of support and quick response. Aleena is the best...Thank you for everything.
Thank you so much for your amazing feedback! 🌟 We’re really glad to hear that Aleena could help resolve your issue quickly and that you had a smooth experience with fast responses and clear communication. Your appreciation means a lot to Aleena and our entire support team. We’re thrilled to know you’re enjoying the app! In case of further queries, please contact us at [email protected] or via our in-app chat. We are always happy to help you. – Helixo Support Team
The customer service is extremely good. I don't leave very often a review but this was really.. i got more help than on paid apps. I spoke with a real human, not a chat bot, and they helped with a problem on my side (brave browser was blocking teh widget) and also made live customisations to the widget. Really.. i am surprised. The assistant was Aleena. Not sure about others :). Thank you!
Thank you so much for the kind words We’re glad Aleena could help resolve the Brave browser issue and customize the widget for you. Your feedback truly means a lot to our team - thanks for the support! In case of further queries, please contact us at [email protected] or via our in-app chat. We are always happy to help you. – Helixo Support Team
Thank you so much for the 5-star review! 🌟 we are truly glad that we could support you during setup, it means a lot to hear that you found the experience helpful and friendly. Your feedback brightened our day! In case of further queries, please contact us at [email protected] or via our in-app chat. We are always happy to help you. – Helixo Support Team
smrithi and aleena overall interaction was excellent in the session
Outstanding support and powerful upsell app UFE is easily one of the best upsell apps I’ve used on Shopify, both in terms of functionality and—most importantly—support. The app itself is very flexible and lets you build clean, high-converting upsells without slowing down the store. What truly impressed me was the support. The support agent(Amrutha) literally spent hours guiding me step by step, helping with setup, customization, and making sure everything worked perfectly with my theme. This wasn’t rushed or generic support—she genuinely cared about getting things done right. If you’re looking for an upsell app backed by a team that actually helps you succeed (not just links you to docs), UFE is a no-brainer. Highly recommended. i had to ask chat gpt to write this for me cause i couldn't completely describe how i feel :D
Wow! 💖 Thank you so much for sharing such detailed feedback! 🌟 We’re thrilled to hear that UFE is helping you build high-converting upsells and that our support made a real difference. Going step by step and ensuring everything works perfectly for our merchants is something we take pride in, and your words truly validate that effort. Your recommendation means a lot to us, and we’re always here to help whenever you need guidance or have new ideas to optimize your store further. Thanks again for your trust and support! In case of further queries, please contact us at [email protected] or via our in-app chat. We are always happy to help you. – Helixo Support Team
I did love the support service, going step by step with me to lean the upsell bundle
Great service, Amrutha helped me go through the features in a very nice way.
Thank you very much for your kind feedback.🌟 We’re delighted to hear that you had a positive experience and that the feature walkthrough was clear and helpful. Our goal is always to make things simple and smooth for our customers. Please feel free to reach out anytime—our team will be more than happy to assist you. In case of further queries, please contact us at [email protected] or via our in-app chat. We are always happy to help you. – Helixo Support Team
Easy to use and fast customer support.
UFE Cross-sell upsell is a great app with a great support team. I highly recommend everybody to use it and increase revenue.
Thank you so much for sharing this amazing feedback!🌟🙏 It truly means a lot to our whole team. We’re really glad to hear that UFE has been helping you increase your store’s revenue — that’s exactly what we love to see! If you ever want help creating more high-converting funnels, optimizing your existing offers, or exploring advanced setups tailored to your store’s audience, feel free to reach out anytime. We’re always here to support you and help you scale even further. Feedback like yours motivates us to keep improving and supporting you better. In case of further queries, please contact us at [email protected] or via our in-app chat. We are always happy to help you. – Helixo Support Team
Thank you so much for the 5-star review! 🌟 we are truly glad that we could support you during setup, it means a lot to hear that you found the experience helpful and friendly. Your feedback brightened my day! In case of further queries, please contact us at [email protected] or via our in-app chat. We are always happy to help you. – Helixo Support Team
Service ist großartig. Hatte selten so gute Erfahrungen mit Service wie persönlich sie auf jedes Problem und Anfragen eingehen. Echt super!!! Kann ich weiterempfehlen.
Vielen Dank für Ihre freundlichen Worte! 🌟 Wir freuen uns sehr zu hören, dass Sie eine so positive Erfahrung mit unserem Service gemacht haben. Unser Ziel ist es stets, Unterstützung zu bieten, die persönlich und aufmerksam auf jede Anfrage eingeht – daher bedeutet es uns viel zu wissen, dass Ihnen dies aufgefallen ist. Ihre Empfehlung wissen wir sehr zu schätzen, und wir werden weiterhin unser Bestes geben, Ihnen jedes Mal die gleiche Sorgfalt und Hingabe zu bieten. Für weitere Fragen können Sie uns jederzeit unter [email protected] oder über unseren In‑App‑Chat kontaktieren. Wir helfen Ihnen immer gerne weiter. – Helixo Support Team
expensive, useless, terrible experience. Had hard time unsubsribe the app, after I uninstalled the app, I still got charged.
Summary: After carefully reviewing your account, we can confirm that Shopify automatically stopped the subscription when you uninstalled the app on December 2nd, and no charges were made beyond that date. We also observed that your offers were active and generating revenue until September. This seems to be a misunderstanding, and we’re here to clarify anything you may need. Hi, Thank you for sharing your feedback, and we’re sorry to hear about the experience you had. To clarify, Shopify automatically stops billing the moment an app is removed. After checking your account, we can confirm that you uninstalled the app on December 2nd, and no charges were applied beyond that date. If anything in your billing cycle looks confusing, we’re happy to walk you through it step by step. We also noticed that your offers were active and generated revenue until September, which shows the app was functioning and contributing during that period. We’re sorry if the uninstallation process or billing view caused any confusion. If you have any questions or need further clarification, please don’t hesitate to reach out. We’re here to ensure everything is clear and to support you in every way we can. Kind regards, Athira Customer Support Lead, Helixo
Archana- "I have truly appreciated your support from day one—right from when we installed this on our website until now. You always make the effort to understand our problems, address them thoroughly, and pay attention to even the smallest details. Keep up the excellent work. May God bless you."
Thank you for your positive feedback. We are pleased to hear that you are satisfied with the app and our support. Your appreciation means a great deal to our team, and we remain committed to delivering the best experience possible. If you ever need any further help, feel free to reach out at [email protected] or through our in-app chat - we’re always happy to assist you anytime! – Helixo Support Team
Excellent support. Quick response and problem solving.
Thank you so much for your wonderful feedback! 💕😊 We’re absolutely thrilled to hear that you had a great support and that our team could assist you quickly and effectively. If you ever need any further help, feel free to reach out at [email protected] or through our in-app chat — we’re always happy to assist you anytime! – Helixo Support Team
Amritha-super helpful :))
Thank you so much for your wonderful feedback! 💕😊 I’m thrilled to hear that Amrutha was able to help and that you had a positive experience with our support. Your feedback truly means a lot to our team and keeps us motivated to continue providing the best service possible. In case of further queries, please contact us at [email protected] or via our in-app chat. We are always happy to help you. – Helixo Support Team
Great App
That’s wonderful to hear! Thank you so much for your valuable feedback! 💖 We’re really glad you had a great experience and found our UFE app great. Your feedback means a lot to us! 😊 Wishing you continued success with your store! In case of further queries, please contact us at [email protected] or via our in-app chat. We are always happy to help you. – Helixo Support Team
Thank you for the 5-star rating!🌟Your support and feedback inspire us to keep delivering the best experience possible. In case of further queries, please contact us at [email protected] or via our in-app chat. We are always happy to help you. – Helixo Support Team
The best app for bundles, their customer care is on top level they do their best to get you what you need! Especially Archana thank you guys for this experience
Thank you so much for your wonderful feedback! 🌟 We’re thrilled to hear you’re enjoying UFE and that our customer care team could support you the way you needed. A special thanks for mentioning Archana, she’ll be delighted to know her efforts made a difference. Your experience means a lot to us, and we’ll continue doing our best to help you succeed. 💙 In case of further queries, please contact us at [email protected] or via our in-app chat. We are always happy to help you. – Helixo Support Team
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