All reviews

Rating Breakdown

  • 5
    93% (428 ratings)
  • 4
    4% (18 ratings)
  • 3
    0% (1 ratings)
  • 2
    0% (2 ratings)
  • 1
    3% (12 ratings)

Reviews with Text

  • 98% (450)
Review RSS Feed Review RSS Feed

5 / 5 Share

Nov. 21, 2024

I had an amazing experience with the app's support team! A big thanks to Chaithra for her quick and helpful responses. She went above and beyond to resolve my issues promptly. Also, kudos to the developers for creating such a fantastic app and providing excellent support. Highly recommended!

Using app

About 21 hours

Total reviews

5

Average rating

5.0

Developer Reply

Thank you so much for your wonderful feedback! We’re thrilled to hear that you had an amazing experience with our support team. We’re also grateful for your kind words about our developers, they work hard to make the app as powerful and user-friendly as possible. Your recommendation means a lot to us. If you ever need further assistance or have new ideas to explore, we’re always here to help! In case of further queries, please contact us at [email protected] or via our in-app chat. We are always happy to help you. – Helixo Support Team

5 / 5 Share

Nov. 19, 2024

Nadeem is very friendly and patient. Since I am a newbie and not familiar with many settings, he patiently helped me when I was facing a breakdown. Thank you very much for his help.

Using app

About 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for your kind words! We're thrilled to hear that Nadeem was able to assist you with patience and understanding during a challenging moment. Helping our customers feel supported, especially when navigating new settings, is our top priority. In case of further queries please contact us at [email protected] or via our in-app chat. We are always happy to help you. - Helixo Support Team

5 / 5 Share

Nov. 16, 2024

Using app

About 16 hours

Total reviews

3

Average rating

3.7

Developer Reply

Thank you so much for the 5-star review! 🌟 We’re thrilled to hear that you’re enjoying the app and that our support team was able to assist you promptly. Your satisfaction is our top priority, and we’re here to help whenever you need! In case of further queries please contact us at [email protected] or via our in-app chat. We are always happy to help you. - Helixo Support Team

5 / 5 Share

Nov. 15, 2024

Stiamo provando i bundle all'interno del nostro e-commerce. Tante personalizzazioni e sembra andare molto bene. L'assistenza poi super! In chat immediatamente sono stati d'aiuto e hanno risolto il mio problema.

Using app

23 days

Total reviews

1

Average rating

5.0

Developer Reply

Grazie mille per il tuo feedback positivo! Siamo felici di sapere che ti stai trovando bene con i bundle e che le personalizzazioni ti soddisfano. È fantastico che il nostro team di assistenza sia riuscito ad aiutarti immediatamente. In caso di ulteriori domande, puoi contattarci via email a [email protected] o tramite la chat nell'app. Siamo sempre felici di aiutarti! Un caro saluto, Helixo Support Team

5 / 5 Share

Nov. 11, 2024

Very nice app that's fairly easy to setup and use. The customer service chat was also very helpful when I had questions about where the widget was being placed. It helps increase my AOV and also is customizable so it fits within my brand.

Using app

About 4 years

Total reviews

3

Average rating

5.0

Developer Reply

Thank you so much for your thoughtful review! We're glad to hear that you found the app easy to set up and customize to fit your brand. It’s wonderful to know that our support team could assist with your widget placement questions. If you ever need further help, we’re always here for you. In case of further queries please contact us at [email protected] or via our in-app chat. We are always happy to help you. - Helixo Support Team

5 / 5 Share

Nov. 11, 2024

Really great app

Using app

About 2 hours

Total reviews

3

Average rating

5.0

Developer Reply

Thank you so much for your kind words! We’re thrilled to hear that you’re enjoying the app. It truly means a lot to us that you took the time to share your experience. If there's ever anything we can do to make it even better for you, please don’t hesitate to reach out. In case of further queries please contact us at [email protected] or via our in-app chat. We are always happy to help you. - Helixo Support Team

5 / 5 Share

Oct. 31, 2024

App just discovered and easy to use, excellent. I contacted support for an intervention and it was immediately resolved by Telaco, very kind in assistance.

Using app

About 2 hours

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for the fantastic review! We’re so glad to hear that you found our app easy to use and that Telaco could assist you quickly and kindly. We’ll be sure to pass along your kind words! In case of further queries please contact us at [email protected] or via our in-app chat. We are always happy to help you. - Helixo Support Team

5 / 5 Share

Oct. 26, 2024

great

Using app

About 1 hour

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for the great review! We’re thrilled to hear you had a positive experience with us. In case of further queries please contact us at [email protected] or via our in-app chat. We are always happy to help you. - Helixo Support Team

5 / 5 Share

Oct. 23, 2024

super app for us !

Using app

2 months

Total reviews

5

Average rating

5.0

Developer Reply

Thank you for the amazing feedback! We're so glad to hear that our app is working great for you! In case of further queries please contact us at [email protected] or via our in-app chat. We are always happy to help you. - Helixo Support Team

5 / 5 Share

Oct. 19, 2024

This app is very user friendly and has all the features required for cross selling and upselling. What truly set it apart was the fast customer support especially Baghya who made sure everything was running smoothly. I definitely recommend :)

Using app

2 days

Total reviews

3

Average rating

5.0

Developer Reply

Thank you for your fantastic review! We’re delighted to hear that you find the app user-friendly and equipped with all the features for cross-selling and upselling. We're especially glad that Bhagya could provide such fast and helpful support to ensure everything ran smoothly for you! In case of further queries please contact us at [email protected] or via our in-app chat. We are always happy to help you. - Helixo Support Team

5 / 5 Share

Oct. 17, 2024

Amazing App and what makes it great are the people behind it, super friendly and very helpful. Highly recommend

Using app

Almost 2 years

Total reviews

2

Average rating

4.0

Developer Reply

Thank you so much for your amazing review! We're thrilled to hear that you're enjoying the app and that our team has made a positive impact on your experience. Your recommendation means a lot to us! In case of further queries please contact us at [email protected] or via our in-app chat. We are always happy to help you. - Helixo Support Team

5 / 5 Share

Oct. 12, 2024

This app is perfect. We use Kaktus FBT before but it does not allow for variant specific trigger. This app does and has the best service. They create customs CSS for you and their support is quick even on Saturdays.

Using app

About 4 hours

Total reviews

8

Average rating

5.0

Developer Reply

Thank you so much for your kind words! We're glad to hear that our app's variant-specific trigger feature has been helpful for your business. Providing top-notch service is a priority for us, and we're happy you’ve found value in our custom CSS and quick support, even on weekends. In case of further queries please contact us at [email protected] or via our in-app chat. We are always happy to help you. - Helixo Support Team

5 / 5 Share

Oct. 11, 2024

great app for bundle deals and conversions. Bhagya was so helpful and took the time to help me with my inquiry.

Using app

Over 2 years

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for the great review! We're thrilled to hear that you're enjoying the app for your bundle deals and conversions. It's awesome to know that Bhagya was able to assist you and provide the support you needed. In case of further queries please contact us at [email protected] or via our in-app chat. We are always happy to help you. - Helixo Support Team

5 / 5 Share

Oct. 10, 2024

If you're looking for an easy to use and effective cross sell & upsell bundle app for your website, UFE is for you. Not only do they have an easy to use platform, but also have great customer service. We haven't experience any issues since using the app and hope to continue that trend :D

Using app

Over 3 years

Total reviews

5

Average rating

5.0

Developer Reply

Thank you so much for your kind words! We're thrilled to hear that you find UFE easy to use and that our customer service has been helpful. Knowing that you've had a smooth experience without any issues means a lot to us, and we’re here to ensure it stays that way. In case of further queries please contact us at [email protected] or via our in-app chat. We are always happy to help you. - Helixo Support Team

5 / 5 Share

Oct. 5, 2024

good customer support and easy to use app. Thanks!

Using app

About 1 month

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your feedback! We're glad to hear that you found the app easy to use and appreciated our customer support. Your satisfaction is important to us! In case of further queries please contact us at [email protected] or via our in-app chat. We are always happy to help you. - Helixo Support Team

5 / 5 Share

Oct. 1, 2024

Very good support and customization. Really like it.

Using app

About 1 hour

Total reviews

3

Average rating

5.0

Developer Reply

Thank you for your positive feedback! We're so glad to hear that you're so satisfied with our support. If you ever need further assistance, please feel free to reach out. In case of further queries please contact us at [email protected] or via our in-app chat. We are always happy to help you. - Helixo Support Team

5 / 5 Share

Sept. 26, 2024

They have excellent customers service team, highly responsive and professional, special thanks to Telaco for great help in the setup

Using app

About 1 hour

Total reviews

5

Average rating

5.0

Developer Reply

Thank you for the fantastic feedback! We're thrilled to hear that you found our customer service team responsive and professional. We'll be sure to pass along your special thanks to Telaco for helping with the setup! In case of further queries please contact us at [email protected] or via our in-app chat. We are always happy to help you. - Helixo Support Team

5 / 5 Share

Sept. 24, 2024

Great customer service with live chat and quick answers

Store

entiii

Using app

7 days

Total reviews

3

Average rating

4.0

Developer Reply

Thank you for the fantastic feedback! We're glad to hear that you had a great experience with our live chat and quick responses. Providing top-notch customer service is our priority! In case of further queries please contact us at [email protected] or via our in-app chat. We are always happy to help you. - Helixo Support Team

5 / 5 Share

Sept. 18, 2024

Proper working widgets and kind customer service.

Using app

About 2 years

Total reviews

3

Average rating

5.0

Developer Reply

Thank you so much for your kind words! We're thrilled to hear that you're happy with the performance of our widgets and the level of customer service you've received. It’s our goal to provide not just effective tools but also a support experience that leaves you feeling valued and cared for. In case of further queries please contact us at [email protected] or via our in-app chat. We are always happy to help you. - Helixo Support Team

5 / 5 Share

Sept. 9, 2024

I had a couple of teething issues with the app which were soon resolved by their excellent service team.

Using app

Almost 3 years

Total reviews

3

Average rating

5.0

Developer Reply

Thank you for your feedback and for sharing your experience! We’re glad to hear that our service team was able to quickly resolve the initial issues you faced. Providing excellent support is something we take pride in, and your kind words mean a lot to us. In case of further queries please contact us at [email protected] or via our in-app chat. We are always happy to help you. - Helixo Support Team