Klivoo review for UFE Cross Sell & Upsell Bundle
Nov. 27, 2019
The only problem with this apps is that when your customer click on the 'Add To Cart' Button, your Facebook pixel won't be able to triggered and recorded any ATC event. The first day after I use the apps, I have zero ATC. I hope the developer able to fix this. Anyway this is a good upsell apps if the above issue able to resolve. Thank you.
Hello Frrayman Ang, Thank you for sharing your feedback! 😊 This is a response to merchants who is reading this. There was a pixel issue and it was fixed immediately on November 28th. 🎉 As an extremely small team, we had some issues in our app on initial release and we usually fix any issues immediately whenever the merchant reports us, and we're very grateful that we've fixed all of those issues and introduced many incomparable features since launch. 🥳 As we all know that, even in big company apps have bugs, but how do we handle/react it matters. We usually fix any issues that merchants report within 24hrs of time. We took almost 9 months to reply to this review (Issue was fixed 9 months back). We reached out multiple times with Frrayman Ang, he is an awesome guy and at last, he responded to our mail and told us that he will test it again, but unfortunately, he might be busy with his business. Thanks again Frrayman Ang, and I would like to apologize again for the issue caused. Valsaraj | Founder Upsell Funnel Engine
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