TEDDYPRINT® review for UFE Cross Sell & Upsell Bundle
March 17, 2021
If you don't use it and don't remove the app you will be charged because the application comes to count the total orders of your store and not the orders made with their application. Result I have 70 euro charged for an application i'm not using anymore. Be sure to uninstall totaly this application if you don't use it.
Thank you for posting your honest feedback review. We've checked your logs and I could see that you are one of our early customers, appreciate that. Sorry to hear that our pricing plan is not suited well for you, Our pricing plan is based on the sales volume of the store, which is mentioned on the pricing accept page before accepting the pricing plan. Also, there is a dedicated detailed article about our pricing on our helpdesk site: https://helpdesk.helixo.co/pricing-billing-98a6021fcb7b4564a34ee716002a8227 I could understand that you haven't used the app after January 14 while checking the analytics. While checking I could see that $79.99 was charged from you (combined of 4months), and btw congrats on earning €36,781.55 (~ $44057.68) that's an ROI of 55,078% which is really great, to be honest!! It's performing better than most of other stores while checking our analytics. We strongly believe it's not fair to charge if we didn't give value, so we understand the matter, We are happy to give you a refund for the period you haven't used. Also, if you wish to use our app, and believe it adds value to your business, then we are happy to give you an unlimited orders pack for a fixed rate per month - UNLIMITED PACK Offer is live this week, you can grab that. We've already contacted you but couldn't got any response. Feel free to reply us at [email protected] to resolve the issue and process refunds! Valsaraj R | Founder, Upsell Funnel Engine
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