LIASOSO review for UFE Cross Sell & Upsell Bundle
Aug. 6, 2021
It's really bad, strongly not recommended, waste my time!!! After the application is installed, the product attributes of the theme template will be destroyed. After responding to the problem, he said that it would be resolved as soon as possible and asked me to wait, but he waited until the evening before replying to me saying that the problem has not been resolved.He said that he would help me solve it before the next morning. I asked in the morning and said that they hadn't gone to work yet, and they would help me solve it as soon as they went to work. In the afternoon, they told me that the invitation to edit the topic had expired. Oh??? I sent this invitation yesterday, he said he was helping me solve it, but it hasn’t started today??? I vomited, so disgusting
Hello Xie JiRong, First of all, let me apologize for the inconvenience you had to endure. It was really unfortunate. The issue was a jquery issue. All we had to do was small editing in the theme liquid to solve the issue. But when the developer tried to access your admin via the staff invite you sent us yesterday it said the invite expired. So we immediately asked to staff account invite again. We had sent you a mail stating the same including a Screenshot showing a message, said the invite expired. Normally the invite would expire only after 7 days. We don't know why this happened, but it was really unfortunate. You contacted us on 5/8/21 afternoon, and on 6/8/21 morning we notified you that our developers will resume looking into the issue. After they had found the fix all they had to do was to edit the code. But the staff invite expired unexpectedly. We did ask you to resend us an invite but seems like that was really frustrating for you, we are sorry. We are more than happy to solve this issue for you please send a staff account invite to [email protected] and we will fix it right away. We are always here to help. -Sarah, Customer support Advocate.
Boost Sales with BOGO, Volume Discounts and Cart Upsell offers