Upsell Kit: BOGO, Bundle & 30+
All-in-One App: Preorders, Post Purchase Upsells, Sales Pop Up
Rating
4.8
feedback
126
chart
#1,059
All reviews
Review RSS Feed
April 4, 2026
Used to be amazing. Now stuff isn't working and they are trying to pass off AI as real customer service that's a joke. If it wasn't AI I have never had a human repeat the question back to me as the solution. Bummer because I loved the app but if they can't even provide customer service anymore I would rather spend more and go to anther app.
Hi there, We’re really sorry to hear about your experience and truly appreciate you taking the time to share your feedback. It looks like we missed your message at the time you reached out due to a temporary connectivity issue on our end, which prevented us from responding as quickly as we normally do. We completely understand how frustrating that must have been, especially when you were expecting timely support. We want to clarify that our support is handled by real people, and we’re always here to help resolve any issues properly not just repeat responses. What you experienced doesn’t reflect the level of service we aim to provide. We’d genuinely love the chance to make this right for you. If you’re open to it, please reach out to us again and we’ll prioritize your case and ensure everything is resolved quickly. Thank you again for your honest feedback it helps us improve. Best regards, Upsell Kit Team
March 3, 2026
one of the best up for upsells, it has everything you need and super smart features. The price is a bargain for such an app! Support is 10+
Jan. 11, 2026
I got charged amount under "professional fees" even when I uninstalled this app within the trial period. This is unacceptable. Pls refund the amount.
Thank you for your feedback. We’d like to clarify the situation. Our records indicate that the app was used for 10 days, which is beyond the 7-day free trial, and the charge was therefore automatically applied by Shopify under “Professional” plan. Please note that all app billing is handled directly by Shopify. We understand how this can be confusing, and as a gesture of goodwill, we’re happy to offer a full refund. Please reach out to us and we’ll be glad to assist. — Upsell Kit Team
Nov. 26, 2025
Superior app! So many great features to boost your store and sales. Good customization possibilities and very easy to use. I highly recommend it to all Shopify users. I also had a few small issues with the app, and customer service fixed everything super fast with a very professional touch! Definitely one of the best apps and customer service teams out there.
Nov. 11, 2025
Terrible customer service! The app does NOT work, and their support team asks you to change your website’s code just to make it appear. Don’t waste your time trying to get this app to work!
Oct. 17, 2025
Super application et en cas de besoin le support client est super pro et réactif ! Je recommande !
Sept. 24, 2025
Really impressed with the Upsell Kit app and their customer service! It’s super user-friendly and easy to set up. I originally tried a competitor (ReConvert), but it was far too complicated. Upsell Kit made everything simple, and when I had a question, their live chat agent responded quickly with helpful guidance. I’m very pleased with both the app and the support — highly recommend!
Aug. 28, 2025
Excellent app that offers a wide range of tools for upselling and cross-selling. We replaced two other apps with this one and couldn’t be happier with the decision. The setup is straightforward, and the support team is extremely helpful. We encountered an issue, and they made sure everything was fixed in no time. Highly recommended!
June 28, 2025
Amazing app with top-notch support! Upsell Kit is packed with powerful features to boost conversions — from smart upsells to urgency timers and trust badges. It’s super intuitive and flexible. But what truly stands out is the support: every time I’ve had a question, it was solved within minutes. Fast, friendly, and efficient. Highly recommended!
June 19, 2025
App multifunzione estremamente utile. Ho contattao il servizio clienti per dei chiarimenti su una funzionalità ed è stato rapido ed efficiente.
June 10, 2025
Upsell Kit has been a game-changer for our Shopify store. It's incredibly easy to set up and lets us create high-converting upsells, cross-sells, and post-purchase offers without needing any coding. We saw an immediate boost in our average order value after implementing just a few smart product bundles and personalized recommendations.