JeieaM review for Upsell Kit: BOGO, Bundle & 30+
Jan. 22, 2026
I love this app! It’s so easy to use and exactly what I was looking for. It’s also affordable, and the customer service responds quickly. Update. after using it a month before its okay but to be honest it doesnt help me boost my sales so i did not continue my sub.. Recently I tried the trial period again because I have promotion and uninstall after 7 days but they charged me the whole price! what a shocker.
Thank you for your detailed feedback and for previously sharing your positive experience with Upsell Kit — we truly appreciate it. After reviewing our records, we found that during the most recent installation, the app was used for 11 days, which is beyond the 7-day free trial. When an app remains installed past the trial period, Shopify automatically applies the subscription charge. Please note that all billing, approvals, and charges are handled directly by Shopify, not by the app developer. We understand how this can be surprising, especially when reinstalling an app for a short-term promotion. While the charge was applied correctly under Shopify’s billing rules, as a gesture of goodwill, we’re happy to offer a full refund. Please reach out to our support team and we’ll take care of it promptly. — Upsell Kit Team
All-in-One App: Preorders, Post Purchase Upsells, Sales Pop Up