ECM Email & Discount Popup

Overall, the reviews are overwhelmingly positive. Users repeatedly praise the app for being easy to install, simple to set up, and straightforward to use, with many saying it works as promised right away. A major strength mentioned throughout is its impact on sales and conversions: merchants report more upsells, more email signups, fewer abandoned carts, and in some cases immediate sales after installation. The app is also frequently described as a good value, with several reviewers highlighting the free plan or low price as a plus. Customer support is another strong point, with many users saying the support team is responsive, helpful, and willing to walk them through setup or troubleshoot issues quickly. The negative feedback is much smaller in volume but important. The most common complaints are about limited customization, especially the inability to upload custom images or logos and the lack of more advanced layout/design options. A few reviewers also mention issues with templates, pop-up behavior, or compatibility, including cases where the app did not display correctly, caused discount problems, or interfered with a theme. Support quality is usually praised, but a small number of users report the opposite, describing support as unhelpful or defensive when problems occurred. In short, the app is seen as effective, easy, and helpful for boosting sales, but some merchants want more design flexibility and more reliable behavior in edge cases.