SpurIT Sales Pop‑up Discount
Pop-up Sales app for Shopify Store
Rating
4.5
feedback
51
chart
#1,109
All reviews
Review RSS Feed
May 29, 2023
BEWARE! Do not use this app! Even after we disabled it, customers were able to get discounts on products we had to then allow. Support was incredibly defensive, unhelpful, rude and not willing to assist. After lots of fighting, they eventually realized there is an issue with their app and that they were at fault and their dev guys are now working on it. Still not resolved. Incredibly arrogant "support" and an embarrassment to say the least. I am still waiting from them.
We are sorry to hear you had a frustrating experience. Our team was unable to reproduce your case. We requested access to your store to identify which app activated the discount, because this could be any of the several apps installed on your store. Please drop us a line at your convenience. Hope to hear from you soon to resolve the issue!
Feb. 21, 2021
I uploaded and couldn't finmd a way to upgrade to another template, plus it never actually popped up.
Thanks for your feedback and sorry that you've faced such difficulties. We tried to contact you via email on order to help you with this case but didn't receive a response yet. Please drop us a line at your convenience. Hope to hear from you soon!
July 9, 2020
Terrible up, messed up my theme very disappointed I need a webdev now to fix my website . I do not recommend it . 1 star
Thanks for your feedback. We've contacted you via email in order to discuss the situation and find a solution :)
Sept. 2, 2019
The App does not show up as planned and then offers double discounts in the shopping cart. Reached out for support and they referred me to shopify. The You Tube Video does not match back to the apps functionality.
We're very sorry to hear that you've run into an issue with our app, and we would really like to look into this further for you. Whenever convenient for you, please respond to our email and let us know when we can connect with you over the phone in order to solve this issue. Again, we are very sorry for any inconvenience this has caused and would like to fix the issue immediately.
Jan. 12, 2017
Absolutely horrible customer service...not easy to use and they provide no help