Vanga AI Post Purchase Upsell
Automate Your Shopify Upsell Strategy - Vanga AI
Rating
5.0
feedback
65
chart
#1,094
All reviews
Rating Breakdown
June 16, 2023
Excellente expérience avec cette app. Le service client est très rapide et performant, je recommande vivement.
June 6, 2023
I was just blown away by how I was helped by Reda! His help was unlike any help I've ever received from any service ever! It was a great experience.” “I recently chatted with Reda, again, fantastic! “I'm having a great experience with the Vanga app and that's because Reda answered all my questions very professionally. He was there to make sure I understood everything! He really went out of his way to help me understand the app!! I would high recommend him, the app and his incredible service to anyone! Norman Green
June 2, 2023
I recently had the pleasure of using Vanga AI for upselling items in my online business, and I must say, it exceeded all my expectations. Not only is the system incredibly easy to use, but the support provided by Reda and the entire team at Vanga AI has been truly exceptional. In my experience, Vanga AI stands out as the best company I have ever worked with. One of the standout features of Vanga AI is its ability to effortlessly upsell items. The system seamlessly integrates into my website, allowing me to offer relevant recommendations to my customers based on their browsing behavior and purchase history. It's like having a knowledgeable salesperson who understands customer preferences and suggests additional products they'll love. The ease of use of Vanga AI is remarkable. Setting up the system and customizing the upselling options to align with my business goals was a breeze. The intuitive interface and user-friendly controls made the entire process smooth and efficient. I was up and running in no time, providing my customers with personalized upsell suggestions. But what truly sets Vanga AI apart is the exceptional support provided by Reda and the entire team. Whenever I had a question or needed assistance, Reda was there to guide me every step of the way. Their responsiveness and dedication to resolving any issues or concerns I had were simply unmatched. I felt supported and valued as a customer, which is a rare find in today's business landscape. Furthermore, the Vanga AI system itself is nothing short of amazing. It consistently delivers relevant upsell recommendations that have significantly boosted my sales and customer satisfaction. The algorithms and machine learning capabilities of Vanga AI have proven to be invaluable assets in driving revenue and enhancing the overall shopping experience for my customers. In conclusion, I wholeheartedly recommend Vanga AI to any business looking to implement a powerful upselling tool. The combination of a user-friendly system, backed by the incredible support of Reda and the team, makes Vanga AI the best company I have ever had the pleasure of working with. By leveraging the advanced technology and personalization offered by Vanga AI, you can enhance your sales and take customer satisfaction to new heights. Don't miss out on the opportunity to boost your revenue and provide an exceptional shopping experience. Join me in experiencing the wonders of Vanga AI. Trust me, you won't be disappointed!
May 15, 2023
Really easy to install, with a simple onboarding checklist to get everything up and running. It was a little clunky to find everything, but that’s more because I’m new to Shopify, lol. This seems like an easy and fantastic way to increase my AOV!
May 12, 2023
Great Support and a great app. They are willing to go above and beyond to fix anything or bug that may appear. Reda is a superstar. I don't think she sleeps.
May 4, 2023
The best customer support in the world! They reply super quickly! No words.. The best post purchase upsell app!
Jan. 2, 2023
I have now edited my review into a 5-star review because Vanga was able to quickly resolve the issue I wrote about in my original 3-star review below. I have now re-enabled the application and it has continued to bring in results. Thanks to their great customer service and technical talent, I can continue to say that this is the best Upsell/Post-Purchase application we've ever used. Keep up the great work! -------------------------- The best post-purchase upsell/Thank You page offers application we've come across... until we noticed that the Thank You page automatic offers show customers the SAME product that they JUST purchased... for a discounted price. Customers then CANCEL their original order and purchase the same product for a discounted price using Vanga's Thank You page automatic offers. This is a fundamental issue with the logic of the Thank You page offers which cuts into product margins and adds extra admin for stores, unnecessarily. Vanga's competitors already automatically remove showing the same product in their Thank You page offers. We spoke to Vanga's customer service about this issue. Unfortunately, there is no solution for this on the horizon at the moment, and we have been advised to: 1) Create Manual offers PER product to avoid this problem, which is not practical for us at scale. 2) Remove automatic discounts from the Thank You pages (which we feel defeats the point). 3) Exclude products from being upsold (which would mean we would have to exclude every product in our store?). We have had a very fantastic experience with this application until running into this fundamental problem, so we advise both Vanga and multi-product stores to consider this feedback strongly, to avoid customers canceling orders upon seeing the same discounted product on the Thank You page offers as the ones they've already ordered. Hoping for a resolution soon! Will be disabling this application until then.
March 4, 2023
Great app with an excellent ROS 14% and conversation rate both on the cart (14%) and the post-purchase upsells (7%) The support team are responsive and has worked hard to accommodate our needs which admittedly tend to push the boundaries of what Vanga offers. This is fast becoming one of our recommended apps with ROAS and conversion numbers like this it's hard not to be impressed!
Oct. 1, 2022
I love this app. It is a great way to let customers see other items that they will like on your page. and reward them for increasing there average order value.
Aug. 18, 2022
Love this app--super simple to use, even I could set up the upsales. Customer support has been awesome along the way, too.
June 27, 2022
Great app so far. Was pretty straightforward to setup. Support was super fast on my questions as well. Looks like it will work perfectly for my business and can't wait to see the results.
May 31, 2022
We love this app! ❤️ Now the new thank you page features give us the opportunity to increase our post-purchase rate even more because we can use it for all available payment methods. Even though the app is really easy to use the provided support is great!
Nov. 5, 2022
I used this app and help me a lot and has great customer support! I recommend this app to every seller which wants to increase AOV and profit in-store! 22% CR
May 12, 2022
The application is great to increase our turnover by 8.6% in just one month, the algorithm is good but we prefer to use manual offers. overall we are super happy very easy to work very good custom support
May 10, 2022
Très content de cette application vous pouvez personnaliser l'Upsell, l'interface est simple d'utilisation et surtout ça fonctionne bien en matière de vente ! L'assistance répond rapidement, je recommande :)
Nous apprécions les aimables paroles. Continuer à grandir avec Vanga! :)
March 28, 2022
Great app and very appreciated and reactive customer support ! We highly recommand to experience this on your store !
Thank you for the kind words, this means a lot to us! Hope your sales keep booming!
March 4, 2022
One of the best apps on shopify in 2022 ! We increased our revenue by 10-20% each month by their automatic upsells. Also, the conversion rates are super high if you have a good upsell product. Not using Vanga is definitely leaving money on the table... Plus, the support is very helpful & big thanks to Ruslan for his implication :)
Thank you for the lovely review. Have fun growing on autopilot!
Jan. 22, 2024
Just hours after installing the app, we're seeing post-purchase upsells! I'm super excited to see how much better the app gets with more optimization. Update: Vanga updated their pricing from free to a credit-and-percentage commission-based model. Early adopters received an extra one time credit, but no prior warning was given. We were not legacied into the original pricing structure. It feels a bit like a bait-and-switch to get early good reviews. Second Update: The team at Vanga reached out and apologized for the sudden pricing structure change. They also offered a retroactive concession to make things right. I appreciate their proactive attitude in addressing our concerns and am updating my rating accordingly.
Hello! We are actively reviewing our communication processes to prevent similar situations in the future. Your feedback has shed light on areas where we can improve, and we are committed to addressing these concerns promptly. If you have any further questions or if there's anything specific you would like to discuss, please feel free to reach out to our customer support team. We value your input and are here to assist you in any way we can. Thank you once again for your understanding and continued support. We look forward to working together to make your experience with Vanga even better. - Ivy
Jan. 18, 2022
The only meaningful way to add upselling to your store, if you have multiple SKUs. The AI works great, started making extra sales from day one!
Thank you for the wonderful words! Keep making those sales without effort.
Jan. 15, 2022
Fantastic free App! First up sell within one day of installing, user friendly and works away in the background getting to know our Customers
Thank you for the amazing review! Keep that AOV growing!