USAdrop‑Global Dropshipping
Best dropshipping supplier to the US
Rating
4.6
feedback
243
chart
#477
All reviews
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Nov. 5, 2022
I Had a horrible Experience with USA Drop. Super unprofessional. No Customer Support at all. My "Sales Agent' Gave me horrible quotes that didn't even match the prices from original link. Only gave me a quote on one variant and when I asked for more she just said thats all they do. Asked several times to speak to a live representative and was ignored. Only way to contact is through Skype or Whats App and when you do it takes forever. I asked for a refund and to cancel my membership because there is no where on the site to go to cancel membership, and they lied and still havent cancelled so now i have to call my bank. Website layout is so confusing and hard to navigate. Customer Support is horrible. Overall made my dropshipping experience bad. Very Poor Company do not recommend to anyone if you are getting into dropshipping. If I could give 0 Stars I would. Convinced some of these "5 star reviews" are imported and fake.
Hello Cozy, Please accept our sincere apologies for your poor experience with USAdrop. As we understand that communication with the agent hasn't been up to our company standard, we would also like to thank you. This is valuable feedback for USAdrop to improve these kinds of situations and overall performance of our agents. Our customer support has already addressed your demands (Cancellation of the account) if there is anything else we can do for you please let us know
Sept. 24, 2022
I do not recommend this app to anyone starting a business, they advertise 2-7 business days shipping but this is not accurate. I listed the product to my store that have the 2-7 business days because they stated that the products are in US warehouse which is a lie I have order 15 days already to be delivered and not even update from their carrier. Please avoid this fake advertise app.
We apologize for this unpleasant experience and we will take it seriously! Our team will assist you in identifying the specific reasons, as well as find a way to reduce your losses. Likewise, your sales agent is actively communicating with you, hoping to get a response from you. If you have any other questions, please contact our official email: [email protected], USAdrop will serve you wholeheartedly
Aug. 2, 2022
This is the worst service I´ve ever used. Tracking can´t be copied or hasn´t been provided even when I asked several times. They lied about the shipping service. I would not recommend this app.
Dear friend First of all, I am very sorry for causing you trouble, but please believe in our sincerity. The shipping time of most of our orders are within the timeliness we advertise, and there is no fraud. There will indeed be some force majeure factors during the transportation process, and we are very sorry for the delay in your order. We would like to follow up with you and know what we can do to make it up to you! Again, sorry for your troubles. Have a great day!
June 8, 2022
How do I cancel this. I have to cancel my customer's order and refund their money because there is no customer service from usadrop. Emails give me the run a round and whatsap gets no response. I'm totally devastated because this company came highly recommended.
Hello Brand63, We are truly sorry for your poor experience with USAdrop. We take it upon ourselves to ensure the highest quality service is met, always. That being said, we would like to follow up with you and know what we can do to make it up to you! Again, sorry for your troubles. Have a great day!
June 2, 2022
I had to change my review. The items never came in 5-8 days as claimed. I had a product delivered to my home and the "card" that was inside was awful quality.
Hello PlentiCove, We are truly sorry for your poor experience with USAdrop. We take it upon ourselves to ensure the highest quality service is met, always. That being said, we would like to follow up with you and know what we can do to make it up to you! For the shipping time, Heidi will follow up. Again, sorry for your troubles. Have a great day!