All reviews

Rating Breakdown

  • 5
    84% (98 ratings)
  • 4
    3% (3 ratings)
  • 3
    2% (2 ratings)
  • 2
    0% (0 ratings)
  • 1
    9% (10 ratings)

Reviews with Text

  • 100% (113)
Review RSS Feed Review RSS Feed

5 / 5 Share

June 3, 2024

Great support and fast respons from Rick as well from Danica. They are great help for me :) Thank you

Using app

10 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your kind review! We really appreciate that you choose USAdrop to continue your dropshipping business, hope you can have a wonderful experience with USAdrop!

1 / 5 Share

May 1, 2024

ALL THEIR POSITIVE REVIEWS ARE THERE BECAUSE THEY GIVE THEM FREE COUPONS! Very unpropfessional ! very poor customer service , i had fulfilled 10+ orders with them to a specific country , after asking about updates everyday , without getting responses (telling me ther are on vacation , etc ...) . Just after 12 days they tell me they cannot ship to that country and that was a problem , now i have problem with paypal and all because of the complaints , customer service seems like talking to chatbots . for the good of your business , FIND ANOTHER SUPPLIER

Using app

24 days

Total reviews

3

Average rating

2.3

Developer Reply

Dear Customer, Thank you for bringing this matter to our attention. We sincerely apologize for the inconvenience you've experienced with your recent orders. Your feedback is invaluable to us as we continuously strive to improve our services. We want to assure you that your agent is actively reaching out to address your concerns promptly. Additionally, we're pleased to inform you that we have resumed normal operations, should you have any further inquiries or require assistance, please feel free to reach out to Rick at WhatsApp: +86 133 3602 2767 or Beatrice at WhatsApp: +86 166 2518 6864. You can also contact us via our official email at [email protected]. Once again, we apologize for any inconvenience caused and appreciate your understanding. Best regards, USAdrop Support Team

5 / 5 Share

April 28, 2024

This is one of best, their service is so great. Highly recommended

Store

EPIXEN

Using app

About 2 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your kind review! We really appreciate that you choose USAdrop to continue your dropshipping business, hope you can have a wonderful experience with USAdrop!

1 / 5 Share

Dec. 17, 2024

Agents are not giving reply properly. Most of the orders didn't delivered yet. My customers are sending mails and agents are not replying. Please guys don't fulfill with these guys.

Store

Pameza

Using app

10 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your kind review! We really appreciate that you choose USAdrop to continue your dropshipping business, hope you can have a wonderful experience with USAdrop!

5 / 5 Share

May 27, 2025

Usadrop exceptional platform but exceptional professional always available and kind is Catherine my important point of reference for problrms to be solved. Super Catherine thanks for everything!! Five super stars !!!!!

Using app

Over 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your kind review! We really appreciate that you choose USAdrop to continue your dropshipping business, hope you can have a wonderful experience with USAdrop!

5 / 5 Share

Aug. 12, 2023

I've had a great experience using USA drop. I've been working with them for a couple of weeks now and they've made order fullfillment so much easier for my business. My agent Sirena provides excellent service and is always there when I need her.

Store

butter

Using app

About 2 months

Total reviews

10

Average rating

5.0

Developer Reply

Thank you for your kind review! We really appreciate that you choose USAdrop to continue your dropshipping business, hope you can have a wonderful experience with USAdrop!

5 / 5 Share

June 3, 2023

I'm really happy to work with USAdrop for already a couple of months. Especially the great support and customer service from Megan helped me to grow my E-Commerce Business. I can definitely recommend it!

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your kind review! We really appreciate that you choose USAdrop to continue your dropshipping business, hope you can have a wonderful experience with USAdrop!

5 / 5 Share

May 27, 2023

Really happy with the service and the pricing they provide. Communicating with the agents is easy and I have had no failed or delayed product deliveries within the US. They are reliable and I would be working with them for my future stores as well.

Using app

3 months

Total reviews

3

Average rating

5.0

Developer Reply

Thank you for your kind review! We really appreciate that you choose USAdrop to continue your dropshipping business, hope you can have a wonderful experience with USAdrop!

5 / 5 Share

May 25, 2023

Really great working with them, everything is amazing and better than all the other agents I've used in the past. Would recommend to everyone!

Using app

14 days

Total reviews

3

Average rating

5.0

Developer Reply

Thank you for your kind review! We really appreciate that you choose USAdrop to continue your dropshipping business, hope you can have a wonderful experience with USAdrop!

5 / 5 Share

May 17, 2023

I just recently switched from CJ to USA drop, my agent is April, great communication with him, he was able to help me going through every steps and set up the whole thing so I wouldnt need to worry about a thing and focus on the sale. highly recommended.

Using app

6 days

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for your kind review! We really appreciate that you choose USAdrop to continue your dropshipping business, hope you can have a wonderful experience with USAdrop!

5 / 5 Share

June 21, 2025

My agent is Rick & he helped me with every step to finish setting up my store so I can start dropshipping successfully, they will help you with any questions you need about the platform and guide you if u having any trouble , 5 Star - Tim The A1 Collection ️

Using app

Over 1 year

Total reviews

5

Average rating

5.0

Developer Reply

Thank you for your kind review! We really appreciate that you choose USAdrop to continue your dropshipping business, hope you can have a wonderful experience with USAdrop!

5 / 5 Share

Feb. 17, 2023

I would highly recommend this app.I'd love to thank Cecilia for her patience,her help.I was clueless i was stuck ,i was stressed,she took her time and explained everything to me from a to z.she's the best agent anyone could ask for.USADROP IS CREME DE LA CREME.Hopefully she gets noticed for her hard work.She's the ultimate best agent ever.I'm very lucky to have an agent as Cecilia.Shes such a kind,calm soul.I wish you all the best,Cecilia cause the best deserve the best.USADROP OR NO DROP,USADROP = THE BEST OF THE BEST.

Using app

3 days

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for your kind review! We really appreciate that you choose USAdrop to continue your dropshipping business, hope you can have a wonderful experience with USAdrop!

1 / 5 Share

June 8, 2022

How do I cancel this. I have to cancel my customer's order and refund their money because there is no customer service from usadrop. Emails give me the run a round and whatsap gets no response. I'm totally devastated because this company came highly recommended.

Store

Brand63

Using app

16 days

Total reviews

2

Average rating

3.0

Developer Reply

Hello Brand63, We are truly sorry for your poor experience with USAdrop. We take it upon ourselves to ensure the highest quality service is met, always. That being said, we would like to follow up with you and know what we can do to make it up to you! Again, sorry for your troubles. Have a great day!