UserLoop AI Surveys & Quizzes

Jan. 29, 2025

I was looking for a feedback app that could be used on my order status/thank you pages using Shopify's new checkout extensibility. This app fit perfectly. Not only is the app seamless, but the support you get is amazing. I've reached out a few times, and get a reply back instantly. I'm excited to see what insights I'll gather through this app!

Jan. 8, 2025

The app is easy to use and the team answers questions very fast! I am so happy we found Userloop!

May 1, 2024

We've been using this app on multiple stores for over a year now and can attest that the app has a very user-friendly UX, lots of useful functionalities and great customer support!

April 11, 2024

James was responsible for setting up our AI Custom Query. It's helping us get more granular with our customer's answers. Thank you James!

Nov. 8, 2023

If you're looking for actionable, data-driven insights to enhance customer satisfaction and boost profitability, User Loop is an exceptional tool for obtaining these valuable insights. The User Loop team is dedicated to creating an outstanding product and has been attentive to our feedback, continually enhancing their offering. I highly recommend this tool.

Oct. 18, 2023

App works great for running a post-purchase survey. Easy to setup and great AI features built in. Customer support is very quick to respond and always so helpful. By far the best support for any app/software that we use.

Sept. 28, 2023

Killer App! Every year it just gets better and better. Our fav feature is that it tags the user & all of the products they bought along with giving unique discount codes at the end of surveys. Also... better yet. SUPER responsive team. We've even had the pleasure of talking to the owner numerous times; Great Guy! He's always looking for feedback. Truly smart & motivated guy.

Aug. 22, 2023

Really simple app to install, great UX and fantastic customer service. The free plan is brilliant for us at the moment as we grow. Ideally there would be a plan in-between Free and $29 dollars a month, to enable the data export, but this is being super super picky :) Don't hesitate to toggle this app in - highly recommended!

April 18, 2023

Hands down the best post-purchase survey app we've used. James on support is fantastic, quick, and very helpful. Continuously developing the app to bring new features. Love the introduction of AI to help us wade through customer replies.

April 8, 2023

They're awesome. I was able to quickly create an AI based survey to help me create a lead magnet for new customers.

Jan. 22, 2023

Great app with amazing customer support. We have been using the app for three months now and everything works exactly as we expect. When we missed a feature in the app, we contacted support. A few days later, the feature was already implemented. We can now automatically add the survey answers as a tag to the Shopify customer account. Thanks for that! The AI Email Report is also very helpful and gives a good overview of all data. We highly recommend the app!

Nov. 14, 2022

Such a useful app. Very easy to install. The customer service is exceptional, staff are super helpful and got back to me almost immediately. Highly recommended.

Oct. 1, 2022

Demasiado espectacular!!! La recomiendo muchísimo para cualquier tipo de tienda. La información que brindan las encuestas de clientes son demasiado útiles y tu escoges que quieres preguntar. Intente añadir las encuesta manualmente con código pero fue un fracaso, busque en google como hacerlo mas fácil y aparecio UserLoop es muy facil de instalar, muy facil de configurar, la amo! la mejor aplicación del mundo mundial. Too spectacular!!! I highly recommend it for any type of store. The information provided by the customer surveys are very useful and you choose what you want to ask. I tried to add the surveys manually with code but it was a failure, I google how to make it easier and it UserLoop appeared, is very easy to install, very easy to configure, I love it! the best application in the world.

Sept. 22, 2022

I use this app for polls on new products I should release. Very helpful when I get to know what my customers want!

Aug. 25, 2022

It only took seconds to implement. We wanted to improve our conversion so we asked people what alternatives they tried, and used the insights to improve our product page copy. It worked! Great app.

Aug. 20, 2022

Really simple to set up, the app does basically everything. Best customer service ever - even got new features in place in hours. Thank you for the great effort!

March 14, 2022

Couldn't be more impressed with UserLoop and James! Seriously never encountered better customer service or a more user friendly app. James has gone above and beyond and even developed functionality we needed that wasn't in the app. Thank you so much James - seriously awesome.

Feb. 18, 2022

Amazing app and even better customer service. UserLoop allowed me to easily add two customer surveys, one after checkout at the confirmation page, and an email survey sent to customers who completed purchases and those who've left the cart-- for free. And when I had trouble setting up one of the surveys, James responded within 5 hours and resolved my issue right away. 100% recommend.

Feb. 3, 2022

What an amazing app UserLoop is! Exactly what I have been looking for. Easy to setup and perfect for improving products and customer experience!

Oct. 28, 2021

Exactly what I was looking for. This software has an extremely simple interface that you can get up and running in mere minutes. And it also has enough complexity to allow me to run impactful questionnaires that are making an immediate difference for my business. I love that you can do a trial and get real results during the trial period. And if you want to continue afterwards the pricing is completely fair and reasonable. Support is phenomenal (one of the best I've ever used) and they are open to feedback and suggestions. 10/10 would recommend.