UserWay Website Accessibility
The reviews for the Shopify App are mixed, with some users expressing dissatisfaction with the high cost and lack of effectiveness in terms of compliance. On the other hand, there are positive reviews highlighting the ease of installation, helpful customer support, and the app's effectiveness in improving website accessibility. Some users have mentioned significant improvements in their website's accessibility score after using the app. However, concerns about legal compliance and the app's impact on lawsuits have been raised.
Review RSS feed
This is very expensive. And we're being told this doesn't work very well.
Paid version literally does nothing for WCAG compliance. Removed 0 items from the audit list provided by a third party. Zero. None. Waste of $50 bucks.
A free plan that helps many individuals. Don't be deterred by the low rating; I almost was and am glad I didn't. Now, I have an app that is amazing for my customers. Thank you!
Very easy app to install and deploy, the AI features on the site made it very simple to add alt content! Support was very fast to reply and very helpful as well as knowledgeable about their product, and was able to answer questions and point me in the right direction first try.
We have this and after spending $1300 on a yearly plan and we are currently involved in a lawsuit that claims this is not compliant and told by my lawyer widget attracts more lawsuits as there is softwear that lawyers use to detect widgets.
Thank you for sharing your concerns, and we’re sorry to hear about your situation. We offer Legal Support Services designed to help organizations respond to legal claims and strengthen compliance efforts. You can learn more at the following site: https://userway.org/legal-support/. Please don’t hesitate to reach out—we’re here to assist you in addressing this matter.
Sign up to receive AppNavigator updates
Find out when we add keyword-monitoring, review RSS feeds and more.