UserWay Website Accessibility
The reviews for the Shopify App are mixed, with both positive and negative feedback. On the positive side, users appreciate the ease of installation, helpful customer support, and the effectiveness of the app in resolving accessibility issues. The live chat support was particularly praised for its quick responses and assistance. Users also mentioned significant improvements in website accessibility scores after using the app. However, on the negative side, some users found the app expensive and reported issues with its functionality, especially in terms of WCAG compliance. One user even mentioned being involved in a lawsuit due to compliance issues. Despite the negative feedback, the majority of reviews highlighted the app's value and the positive impact it had on their online stores.
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This is very expensive. And we're being told this doesn't work very well.
Paid version literally does nothing for WCAG compliance. Removed 0 items from the audit list provided by a third party. Zero. None. Waste of $50 bucks.
A free plan that helps many individuals. Don't be deterred by the low rating; I almost was and am glad I didn't. Now, I have an app that is amazing for my customers. Thank you!
Very easy app to install and deploy, the AI features on the site made it very simple to add alt content! Support was very fast to reply and very helpful as well as knowledgeable about their product, and was able to answer questions and point me in the right direction first try.
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