UserWay Website Accessibility

Start your accessibility journey to ADA and WCAG compliance

Rating

2.4

Feedback

Reviews

Chart

#3,453

Shopify

All reviews

Rating breakdown

5 62% (5 ratings) 4 0% (0 ratings) 3 0% (0 ratings) 2 0% (0 ratings) 1 38% (3 ratings)

Reviews with text

100% (8)

Review RSS feed

1 / 5 Share

July 29, 2025

This is very expensive. And we're being told this doesn't work very well.

Store Using app Total reviews Average rating

JCS Wildlife Over 1 year 18 3.7

1 / 5 Share

May 19, 2025

Paid version literally does nothing for WCAG compliance. Removed 0 items from the audit list provided by a third party. Zero. None. Waste of $50 bucks.

Store Using app Total reviews Average rating

Nutrex Hawaii 3 days 2 3.0

1 / 5 Share

Nov. 4, 2024

We have this and after spending $1300 on a yearly plan and we are currently involved in a lawsuit that claims this is not compliant and told by my lawyer widget attracts more lawsuits as there is softwear that lawyers use to detect widgets.

Store Using app Total reviews Average rating

Left Field NYC About 1 month 1 1.0

Developer Reply

Thank you for sharing your concerns, and we’re sorry to hear about your situation. We offer Legal Support Services designed to help organizations respond to legal claims and strengthen compliance efforts. You can learn more at the following site: https://userway.org/legal-support/. Please don’t hesitate to reach out—we’re here to assist you in addressing this matter.

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