UserWay Website Accessibility
Website Accessibility Widget for Shopify | UserWay
Rating
2.2
feedback
9
chart
#3,440
All reviews
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May 19, 2025
Paid version literally does nothing for WCAG compliance. Removed 0 items from the audit list provided by a third party. Zero. None. Waste of $50 bucks.
Nov. 4, 2024
We have this and after spending $1300 on a yearly plan and we are currently involved in a lawsuit that claims this is not compliant and told by my lawyer widget attracts more lawsuits as there is softwear that lawyers use to detect widgets.
Thank you for sharing your concerns, and we’re sorry to hear about your situation. We offer Legal Support Services designed to help organizations respond to legal claims and strengthen compliance efforts. You can learn more at the following site: https://userway.org/legal-support/. Please don’t hesitate to reach out—we’re here to assist you in addressing this matter.
Jan. 13, 2022
Be prepared for upcharges to easily multiply the total deployment cost of this app for basic 'features', like removing UserVoice's branding ($60/mo) and ads ($60/mo) for their service. All the cool features in the suite cost extra. I'm not interested in paying extortion to remove branding that shouldn't have ever been there in the first place given the already exorbitantly-expensive monthly base fees. F
Thank you for taking the time to leave your feedback. UserWay's widget branding is the reason we are able to offer such a robust AI-Powered Accessibility Widget for a nominal cost. On average, ADA-related lawsuits are being settled for amounts between $5000 and $50,000. There are just a few features that are offered for an additional fee above and beyond the AI-Powered Accessibility. If you would like to continue the conversation, please reach out to [email protected]