All reviews

Rating Breakdown

  • 5
    56% (5 ratings)
  • 4
    0% (0 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    44% (4 ratings)

Reviews with Text

  • 100% (9)
Review RSS Feed Review RSS Feed

5 / 5 Share

Jan. 16, 2025

Very easy app to install and deploy, the AI features on the site made it very simple to add alt content! Support was very fast to reply and very helpful as well as knowledgeable about their product, and was able to answer questions and point me in the right direction first try.

Using app

6 months

Total reviews

1

Average rating

5.0

5 / 5 Share

July 6, 2023

I reached out to Support through the chat this evening just to get some questions answered and Mark responded within 2 minutes! He was very helpful and even helped me find what I couldn't on my end when I was confused with screenshots. We had run into some trouble with our site in the past and were just checking to make sure there wasn't anything we needed to do. He explained my questions and even recommended what we should do on our end to make sure we have a smooth and efficient experience with the app! Recommend using the chat and app!!!

Using app

Over 1 year

Total reviews

4

Average rating

5.0

5 / 5 Share

April 26, 2023

I just added Userway Website Accessibility to our website. The process was overall very easy and the live chat was amazing. We went from a score of 60 to 96%. For those that are questioning whether or not this is important, I would recommend you make this part of your budget and spend.

Using app

About 2 hours

Total reviews

6

Average rating

5.0

5 / 5 Share

April 24, 2022

App installed easiliy, fixed any and all issues and when I had to reach out to customer support they replied quickly and resolved any issue. Purchased the yearly plan as I can't see not EVER having this userway.org product. Congratulations on such a wonderful product and making it available reasonably for small businesses with limited budgets. Our team congratulates your team!

Using app

About 14 hours

Total reviews

1

Average rating

5.0

Developer Reply

CLÁUDIA, Thank you for taking the time to leave your feedback. We are glad our amazing support team was able to give you the support you needed.

5 / 5 Share

March 16, 2022

It’s great to know UserWay is managing my site’s accessibility 24/7. I was impressed by the automated remediations that constantly ensure I am legally protected and compliant. I wanted to make sure the solution I chose met my business goals without requiring much effort from my team, as they are focused on so many things already. UserWay was definitely the best choice to make.

Using app

About 1 month

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for leaving your feedback and we are glad to hear UserWay is meeting your business needs.