Utterbond Subscriptions App for Shopify

Utterbond Subscriptions App

Subscription app to maximize revenue with recurring payments
Rating
4.7
Feedback
86
Reviews
Chart
#3,334
Shopify

All reviews

5 / 5 Share
June 29, 2023

We are new to this app and had a little difficulty with the setup. We reached out to customer support and was able to chat with Jigs P - he was very helpful and responded quickly with a resolution. This app will be very helpful to our store.

Store Using app Total reviews Average rating
odefenses 2 days 1 5.0
Developer Reply

Thank you for your kind words. We’re grateful for your amazing feedback. Do get in touch with us for any queries through in-app chat or email us at [email protected], we are always happy to help you.

5 / 5 Share
June 28, 2023

I have just download this app, and I will say the support has been 100%. I am very please so far and I can not recommend enough.

Store Using app Total reviews Average rating
SOJA Fragrances About 2 hours 6 5.0
Developer Reply

Thank you for the kind words. I'm delighted to hear that you had such a great experience with our app and service. For any queries, feel free to contact us at [email protected] or in-app live chat, we are always happy to help you.

5 / 5 Share
May 23, 2023

Love this subscription app! It was easy to use and the one minor question I had was answered very quickly and resolved by Jigs in their support group. I previously used a different app which was much more complicated. This has been a tremendous asset to my shop and I love it.

Store Using app Total reviews Average rating
Hen House Bath Co. 8 months 2 5.0
Developer Reply

Thank you very much for sharing the awesome review with us, We are happy to see that our app match with your need and works great in your store. For any further queries, feel free to contact us at [email protected] or via in-app live chat, we are always happy to help you.

5 / 5 Share
April 18, 2023

WOW, instant email reply on Sunday night! Great service even when I use the free plan! I would recommend it!

Store Using app Total reviews Average rating
MakyNailSupply 1 day 1 5.0
Developer Reply

Thanks for sharing your awesome experience with us. Your review and satisfaction mean the world to us! :) :) Do get in touch for any queries at [email protected] and in-app live chat, we are always happy to help you.

5 / 5 Share
Feb. 28, 2023

Very responsive but also effective customer service support. Sorted out any issues we have faced. i would highly reccommend this app for your subscription programme.

Store Using app Total reviews Average rating
Mylas Moss Over 1 year 3 5.0
Developer Reply

Thank you for the kind words. I'm delighted to hear that you had such a great experience interacting with our support team and app. For any queries, feel free to contact us at [email protected] or via in-app chat, we are always happy to help you.

5 / 5 Share
Feb. 27, 2023

Integration of the app has not been straight forward but the support team from Native have been very responsive in troubleshooting any issue we've faced. So far so good. Highly recommend.

Store Using app Total reviews Average rating
Wyldsson About 1 month 2 5.0
Developer Reply

Thank you so much for the review! I’m glad to hear that you’re enjoying your experience with our app. For further queries, feel free to contact us via our app-in chat or email us at [email protected], we are always happy to help you.

5 / 5 Share
July 12, 2023

Útil para programas de suscripción. La atención es rápida y certera. si tienes algún problema te lo solucionan.

Store Using app Total reviews Average rating
Retorn About 2 years 4 4.8
5 / 5 Share
Jan. 4, 2023

MUCH BETTER THAN THE COMPETITORS and the support team area amazing. Very quick and efficient. Couldn't be happier with the price and everything

Store Using app Total reviews Average rating
Mi Eyes About 1 hour 3 5.0
Developer Reply

Thank you very much for taking your precious time to share your valuable experience with our service and app!! For any queries, feel free to contact us at [email protected] or via in-app live chat, we are always happy to help you

5 / 5 Share
Nov. 24, 2022

This app works well for our subscription programs. We have monthly, bi-monthly and quarterly programs and this app allows us to automatically execute the subscriptions of our products regularly.

Store Using app Total reviews Average rating
Pillitteri Estates Winery About 1 year 1 5.0
Developer Reply

Wow, we were blown away by your positive words, we really appreciate the time you took to write such a detailed review!! 🙂 For any queries, feel free to contact us at [email protected] or via in-app chat. We are always happy to help you.

5 / 5 Share
Oct. 6, 2022

Incredible support, fast response (10-15 minutes), quick and quality resolutions to implementation/theme styling and migration of active subscriptions.

Store Using app Total reviews Average rating
MOMO Kombucha 10 days 2 5.0
Developer Reply

Thank you for your kind words. We’re grateful for your amazing feedback. It’s our pleasure to provide the best possible service to our customers. :) Do get in touch with us for any queries through in-app chat or email us at [email protected], we are always happy to help you.

5 / 5 Share
Aug. 23, 2022

Easy to set up and help is quick when required. We are doing SAAS not boxed subscriptions but can still make it work.

Store Using app Total reviews Average rating
Farmo 11 months 1 5.0
Developer Reply

Thanks for placing your trust in us and your willingness to share your experience with our service and app. For any queries, feel free to contact us at [email protected] or in-app live chat, we are always happy to help you.

5 / 5 Share
June 9, 2022

The subscriptions work great but even greater is the support team to help you make sure the app works with your theme.

Store Using app Total reviews Average rating
AKAB LIFE 4 months 2 5.0
Developer Reply

Thank you so much for sharing good vibes & great feedback. Feel free to contact us for any queries at [email protected] or in-app chat, we are always happy to help you.

4 / 5 Share
May 26, 2022

We've began to use Native Subscriptions to offer our products in a new and modern way. Our goal is to make it easier on our customers and ourselves. So far so good! We are looking forward to continuing to develop our services with this app and use it to the full potential.

Store Using app Total reviews Average rating
5 / 5 Share
May 26, 2022

In my opinion this is the subscriptions app of choice, simple to set up and excellent support. So far i see no reason to look elsewhere.

Store Using app Total reviews Average rating
Cotswold Flour 4 months 3 3.7
Developer Reply

Thanks so much for your great experience and good vibes. We are happy to hear that our app meets your requirement and expectation. Do get in touch with us for any queries through in-app chat or email us at [email protected], we are always happy to help you.

1 / 5 Share
May 4, 2022

WARNING! DO NOT USE AND IGNORE THE FAKE POSITIVE REVIEWS! This app has so many bugs that literally destroyed my theme, after customer service heard me question if they are still in beta and testing the system they immediately called me using a video app. They admitted that every installation requires tweaking, and everyone who installs this may need customer support to make the system work just for them. That's not the worst part. The worst part is that my theme code is now destroyed, i can't delete some customers because it says that customer is a subscriber. This is after canceling the subscription order, deleting the order, unsubscriber in the native subscriber app's end, and more! Still to this day I can't delete that customer profile and Native Subscriber blamed it on Shopify. Now im on chat with Shopify and they said its Native Subscribers code causing the issue. Then Native subscriber said its Shopify. WOW. Meanwhile my theme of a brand new site is destroyed. Run away. Do not use

Store Using app Total reviews Average rating
Developer Reply

Hi, We are really sorry for the problem you have faced. As we explained you in support call that you can not delete that customer because they already placed normal order or subscription order so this is not any app issue it is Shopify by default and Shopify support also told you this. If customer place any single order then also you can't delete that customer till you delete their orders. And as we checked you have installed multiple apps that is why the you faced other design issue. So please let us know if you still face any problem because of our we are happy to assist you anytime. Looking forward for your reply. Hope you understand our concern. Thank you

1 / 5 Share
May 24, 2022

App is buggy and support is unreliable. We've run into frequent issues, such as the app skipping months of a subscription randomly and lack of functionality limiting us from editing subscriptions that are paid in advance. I've sent in support tickets but haven't received any help. 5/24/22 Update — The app developer reached out and asked me to remove my 2 star review, but still hasn't helped with my issues. The monthly subscription that was previously skipping entire months is now charging the customer for a full year, each month.

Store Using app Total reviews Average rating
Hippy Feet 6 months 8 3.9
5 / 5 Share
June 23, 2022

I installed the app and was easy to set up and I'm not a tech-minded chap. I've just had come help on chat which was also great. The true value for me is good fast support which is what I received - bravo Native Team, thank you.

Store Using app Total reviews Average rating
ScreenWashKing.com 5 months 4 5.0
5 / 5 Share
March 14, 2022

I looked through every subscription app I could find and tested 3-4 on my website. This one had the best features for least cost. I was pretty happy with it, but have become very loyal after a few experiences working with support on issues I was having (they helped point out it was actually a different app causing them). I think this app is going to be a huge boost for our business in providing flexibility for our customer. Knowing there is a solid support system if issues gives me the comfort to push forward without reservation.

Store Using app Total reviews Average rating
Jan's Artisan Garden 17 days 1 5.0
5 / 5 Share
March 7, 2022

Had a problem with setting up the app and the customer support was fast and so helpful. Thank you!!!

Store Using app Total reviews Average rating
littleoctoberhouse About 23 hours 1 5.0
5 / 5 Share
May 22, 2025

I arranged a call for some help with the subscription management function. Jack was super helpful and made changes while we were still on the call! really impressed with the level of service! Thank you Jack and the team. I also spoke with Vishal who was super helpful too. Great customer service. Always willing to help. Love this App.

Store Using app Total reviews Average rating
Make My Shave Over 3 years 6 4.3
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