Utterbond Subscriptions App

Great subscription solution, with probably the most reasonable pricing structure out there. Also works well with their other app solutions which we will eventually delve into. Customer support was very speedy and helpful (thanks Jigs).

Awesome app with awesome customer support. They are always there to help with all the issues we just had. They even implemented a feature within 2 days of requesting it. Highly recommended.

The team are quick to assist and have been helpful with our transfer so far. I did send a small wishlist of inclusions that they have told me are underway. From the update log, I can see they have come a long way since early this year with new features being added at a rapid rate. I have high hopes for using this app for many of my other brands. I just need to get better at transferring existing subscriptions over.

Native Subscriptions foi a solução que encontrei para fazer o meu clube de assinaturas acontecer! o App é facil e intuitivo e o suporte é muito ágil! Estou muito satisfeita! Recomendo!

Fast customer service and support when I needed help with some customization, they requested access and fixed the issue almost immediately. Generous trial period too.

Awesome app with awesome customer support. They are always there to help with all the issues we just had. Highly recommended.

It's a very easy-to-use subscription app. The support was quick and the problem was resolved politely, and very sincere. Of the more than 10 types of subscriptions I've tried, I highly recommend it.

Excellent application, it has help us to resolve issues with subscription, and we don't need to pay any extra fee for every subscription,

Parfait, le service client est très réactif, je recommande cette application. Le tarif est aussi très correct !!

アプリ内言語設定で日本語にできます。デザインもシンプルでプロダクトページにサブスクウィジェットを表示しないようにしたかったのと、アカウントページ内のタブ配置を調整したかったのでサポートに連絡したところその日のうちに無料で調整していただきました。（英語サポート）ありがとうございます。

Update 11/9/22: Trying unsuccessfully to use this by having one variant of a product be a subscription, and another variant not. It's never worked properly. Still experiencing the problem of our time zones and having to wait 24 hours for a response, only to send a reply and wait another 24 hours. This exact issue is also a problem for another Shopify store I have, and when trying to fix that issue their team couldn't figure out how to get in as a collaborator to give support. After their "fix" a couple of days ago, all looked good on the front end (finally), but when customers started buying the subscription it took their orders but failed to create a subscription plan for them nor retain their payment info. So now I have to track them all down and figure out some kind of workaround. And this is all on the paid version of this app. Update: Cautiously raising my review to 4 after support has finally actually read my detailed issue carefully and fixed the malfunctioning code. When this app works, it is exactly what I need, especially because it is one of the only subscription apps that allows the customer to check out natively within Shopify. I am crossing my fingers it continues to work from now on, and in a couple of months if things have remained issue free I will update to 5 stars. Previous: This app is having a major code glitch through a huge subscription product launch. Support doesn't read my notes carefully and sends responses that don't address the issue. The time difference means waiting 24 hours for a ticket response. The offer of a support call only offers me appointments in the dead middle of the night for my time zone. I am beyond frustrated, and wasting hours of my (and staff) time for the last two days of this launch because we have to babysit the plan, which keeps changing its own settings everytime it is purchased, causing it to malfunction.

Had this app for almost 4 months and everything was great. Then all of a sudden this app canceled all my subscriptions and spent a whole day trying to figure out why. They told me because I had it set to only one month but that made no sense since this is the 4th month using it with no problems. Then they tried to undo there mess and caused a bigger mess charging my customers twice and me spending the night refunding and canceling orders. Beware of this I now have a lot of angry customers that are now canceling there boxes for good which this is money we are loosing.

Great app and easy to use / understand. Customer support is also great, fast and efficient. Would be useful to include an option to give customers / create free subscriptions (we like to gift subscriptions as raffle prizes for local charities).

I had a small hiccup setting everything up but I reached out to customer support and immediately had a response and my issue was resolved. Very pleased with everything so far!

Everything I need in one package! The subscription was kinda hard to set up at first, but the support is super fast to respond and very professional. They fixed everything for me and also installed the app for me. Even with special specifications, they can adapt it on the fly and it was super fast. I can wholeheartedly recommend this app. My only nitpick is they changed their pricing, business was the beginner package, but for this support and functionality, I gladly pay this price. My only wish would be a 6 subscription plan instead of only 3 for the middle package.

Super Easy to set up, the team had to help me with my custom theme and did a great job! Took less than 10minutes to setup and now I'm ready to start selling

So far I have loved the customer service! The only thing I hope to be able to do is add what the total price is with the discount monthly on the product page. It was a reason that I chose this app but it's not available quite yet. I will update!

I had a problem managing some backend subscriptions such as updating and changing items for customers. Contacted support and they were able to help me with my problem within 24 hours with a custom solution.

I had some trouble setting the app up possibly due to my mistake and their support responded right away and took quick action

The team has been very supportive. Have had a couple of subscriptions so that's a good start :) Hopefully I come across not problems in the future.