Utterbond Subscriptions App

I am not happy with their customers' support. When we started using this app, the service was excellent but now I am looking for another solution. You want to learn more about our bad experience, don't hesitate to send us an email at toutoucan.com

We were looking for a cost effective app to introduce a subscription service to our customers. After some research, we landed on Native Subscription and have been really pleased with how it performs and particularly impressed by the customer service - we have limited tech resources - the Native Subscription team have been incredibly responsive and helpful - responding within 24 hours of query and solution sorted shortly after. In addition, we have been impressed how positively they have taken on feedback and made adjustments to their app to better serve our customers.

it's really a great app it has solved my purpose and support is a major part I got from the native app team

Giving it 5 stars even before I use it because the customer service has been so good (once I figured out they're in India and it was better to contact them at night (which is easy for me)). There were issues with integrating with our Shopify Theme. But they patiently took care of it. Our site goes live in a couple weeks. This is when Iook forward to testing it and giving the another 5 stars for how it actually works.

Great app to handle subscriptions in your business. Also very fast and professional customer support. Thank you for this nice app!