Trendy Dog Mom review for Vajro ‑ Mobile App Builder

Nov. 30, 2023

I would be cautious with this app. We have another Shopify store we used it for - and I am in this account to leave a more accurate review. When you first set up, they present a review request prior to the work being done - so you think you are leaving a review toward the end, however you are not. The customer service upon the first meeting is outstanding. So naturally, you leave a 5-star review. Then, after the review is left all the problems arise. This account was first set up incorrectly with Apple. We have a boutique business, and they set it up as an Individual account. It still says my personal name on the app. Our business is an LLC with a DBA of our Boutique. They did not ask the appropriate questions during the set up to set it up correctly. On Android, we cannot verify our business since it is an LLC with one name but legally doing business as another name. All of our utility bills are under our LLC. Once again, it was submitted incorrectly. They basically came in, threw something together, requested a premature review, left us a bundle of problems, and took the $100 monthly fee. Shopify is steering clear because this is a third party app. They have reached out to offer a complimentary marketing person to help us with getting more business, but no one of any such person reached out. We are at a loss since the entire app was setup with Apple and Android incorrectly, and now we cannot use an app with our store.