Superfans ‑ Mobile App Builder
Build native mobile apps to engage, convert, and retain
Rating
4.9
feedback
855
chart
#1,387
All reviews
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May 29, 2026
We have had this app for several years. Every time we have questions or concerns about anything with it the team is always quick to respond and fix the issue.
May 13, 2026
Great app and even better customer support! The customer service is top notch! I can’t say we haven’t experienced any issues, but they are very attentive to resolve any issues as they arise. Get the app, you don’t be disappointed
April 29, 2026
We are very disappointed with this app. We use the live selling feature only once a week, and the monthly fee is almost $600. However, the live feature has had serious issues almost every 1–2 months. In February, we already experienced a live selling problem. After contacting support, we were told they would improve it as soon as possible. But only about one month later, another major issue happened again during our live sale. This time, all product names showed as unreadable garbled text, so customers could not understand what products we were selling. This directly affected our live sales, customer experience, and caused business losses. For an app charging such a high monthly fee, the core live selling function should be stable. Unfortunately, the reliability has been very disappointing, and these repeated problems have made it difficult for us to trust the app for our business.
April 1, 2026
March 30, 2026
Aditi was great and very patient onboarding my app. Superfans is easy to navigate and our customers love it. Thanks!
March 30, 2026
March 26, 2026
March 2, 2026
Getting an app for my business was very intimidating but this service has been amazing so far!! Aditi has been a complete dream to work with!! She is so patient and understanding! She KNOWS what she is doing and has been able to walk me through everything with ease!! I have worked with other companies in the past and felt totally lost and left with no help! The onboading experience was EASY. This has been a multi step experience that I would have given up on had it not been for the incredible support of the team at Superfans but most of all Aditi. I would say that Superfans is a must have for any business wanting to develope their own app for their business. I am SUPER excited to get started and have an easier shopping experience for my customers.
Feb. 23, 2026
Our customers were hungry for a better mobile shopping experience that no matter what theme we implemented we just couldn't accomplish. They enjoy the ease of use, and naturally more aesthetic appearance. We were really hesitant about deploying an app because we worried the technical aspect would surpass what we felt capable of. The team at SuperFans has made this SO easy, and continue to make it easy with each new feature we add to our ecosystem. Our customers give us feedback daily about how much they love and appreciate the app experience! Our biggest joy to SuperFans is the ability to implement custom blocks. We could really make our app unique to our business and customers because of this. Adding custom blocks is easy, and a great way for us to really stand out compared to other traditional mobile apps. We send push notifications via Klaviyo and Superfans. This integration is seamless and a great revenue driver! Overall, we would HIGHLY recommend SuperFans to other small or large businesses looking to deploy a mobile app for their customers.
Feb. 3, 2026
The team is quite helpful. They have sorted all the queries on a timely manner. They have met the requirements. Specially, Kirthiga is very helpful and she tried her best to sort all the issues.
Jan. 29, 2026
great experience with superfans! Fast customer service support. Priyanka was very timely and helpful. She has made the whole process easy. Highly recommend!
Jan. 26, 2026
Once they start charing you monthly. They disappear. No more updates. very little help and all changes takes weeks for simple banner updates.
Jan. 26, 2026
Excellent response time. Onboarding experience was easy + simple. Highly recommend using them to develop your brand's app.
Jan. 10, 2026
Sagar , Aditi and superfans team are so helpful and quick. The onboarding process is very fast and easy because I have used vajro before and superfans team are very helpful. Thank you so much superfans team!
Dec. 27, 2025
Sumit was very helpful with helping me set up and learn about Live selling. thank you!
Dec. 23, 2025
Very delayed response on support queries. Need to wait for days to get a reply. Unable to publish app under individual account and team is unable to explain why.
Dec. 9, 2025
What a great team! That's what the Vajro difference is. You feel like you have a team of in house app developers that have the same goals as you in mind. If you're wanting to build a mobile app and have landed here, make the move. I promise you won't regret it.
Feb. 11, 2026
The help Ive gotten from Aswin has been irreplaceable- he has given so many insights into different aspects of our business that sometimes we wouldnt have even looked at. Helping us set up our different customer segments was a huge help in seeing where we needed to improve, and determining who our best customers were. Also, focusing on how to get first time buyers back and ideas supporting that have been outstanding. Overall, our experience has been top notch with Aswin. He is thorough and very responsive to all questions and concerns!