Superfans ‑ Mobile App Builder for Shopify

Superfans ‑ Mobile App Builder

Build native mobile apps to engage, convert, and retain

Rating

4.9

feedback

861

Reviews

chart

#1,528

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    4%
  • Less than a day
    25%
  • Less than a month
    37%
  • Less than a year
    22%
  • More than a year
    11%

Reviews Summary

The reviews for the Shopify App are quite mixed, with both positive and negative feedback. Positive aspects include excellent customer support, easy onboarding experience, and helpful team members like Aditi, Sagar, and Kirthiga. Customers appreciate features like push notifications, live selling, and custom blocks that enhance the shopping experience. However, there are also negative comments about poor maintenance, delayed responses to support queries, and unexpected fees. Some users mentioned issues with updates, lack of help after monthly charges, and difficulties in publishing the app under individual accounts.

Highlights

Excellent customer support and onboarding experience
Positive feedback on features like push notifications and live selling
Mixed reviews with some users experiencing poor maintenance and delayed support responses
Issues with unexpected fees and lack of help after monthly charges
Difficulty in publishing the app under individual accounts

Rating Breakdown

  • 5
    98% (844 ratings)
  • 4
    0% (3 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (4 ratings)
  • 1
    1% (10 ratings)

Reviews with Text

  • 99% (853)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

April 1, 2026

Using app

Over 6 years

Total reviews

5

Average rating

5.0

5 / 5 Share

March 30, 2026

Aditi was great and very patient onboarding my app. Superfans is easy to navigate and our customers love it. Thanks!

Using app

Over 5 years

Total reviews

1

Average rating

5.0

5 / 5 Share

March 30, 2026

Using app

Almost 4 years

Total reviews

1

Average rating

5.0

5 / 5 Share

March 26, 2026

Using app

About 5 years

Total reviews

1

Average rating

5.0

5 / 5 Share

March 2, 2026

Getting an app for my business was very intimidating but this service has been amazing so far!! Aditi has been a complete dream to work with!! She is so patient and understanding! She KNOWS what she is doing and has been able to walk me through everything with ease!! I have worked with other companies in the past and felt totally lost and left with no help! The onboading experience was EASY. This has been a multi step experience that I would have given up on had it not been for the incredible support of the team at Superfans but most of all Aditi. I would say that Superfans is a must have for any business wanting to develope their own app for their business. I am SUPER excited to get started and have an easier shopping experience for my customers.

Using app

7 days

Total reviews

2

Average rating

5.0

All reviews

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