Superfans ‑ Mobile App Builder

Once they start charing you monthly. They disappear. No more updates. very little help and all changes takes weeks for simple banner updates.

I started with Vajro a couple of months back and initially I was been told the app will be ready within 2 weeks. It has been 6 weeks now and the app is not completely ready! All this is because of the support team!! The support team is very slow in responding with any query. They ask for 30 mins to get back and then get's back after 2-3 days and sometimes a week. I asked a few of their existing clients and they are experiencing similar issue with Vajro support team. Very slow and there are so many limitations for app customization.

This app has a lot of potential to be one of the best on the app store. My sales have increase, but I have also had to refund over $35,000 worth of food. They promise that they integrate with other apps, but THEY NEVER WORK PROPERLY. It took over 6 months for them to try fixing an issue and they never did. Their Store pick-up and delivery by zapiet integration does not work and it has hurt my business and reputation severely. The Tidio integration also does not work. Every time I ask what's going on, they tell me to wait 1-4 weeks. I have had to constantly reach out to them for updates. Again, this app has a lot of potential if it works properly, but as of now it does not meet all of my needs and it has caused me to lose too much money.