No Face Skincare review for Vajro ‑ Mobile App Builder

April 11, 2024

I spent months communicating with this team back in 2022. They promised great features if I subscribed to their premium tier and we would get custom made banners and sections on our product pages. So fast forward to 2024, after paying the fees for over 12 months, including full fees for over 8 months, no one implemented ANYTHING on our app, and we NEVER made a sale as customers found it too difficult to use as no information was in our product page. Every single time I contacted them, they would give me an account manager to tell me what they would do, but weeks after weeks, months after months, nothing every happened, and the app opening time was over 10 seconds long, customers do not have any interest in using our app. Then after I asked for a full refund for the past year, they scheduled a call with me promising not to charge us for the next 6-8 months while fixing everything for us. Then they did at least add some functional sections to our product pages, they changed our opening screen to what we don't want to keep. At the same time, never received a refund, and they continue to charge us. If the refund or fee waiver isn't done, then we may initiate a complaint process for a chargeback for all the fees we have paid.