Luxury & 5th review for Vajro ‑ Mobile App Builder
March 11, 2022
I downloaded this app and did the trial for 60 days, uninstalled and canceled my subscription after the trial period. Yet here I am almost a year later still getting charged $99. There's no number, email or customer service listed. Almost 1K they have been taking from me that an I'm not even using and a cancel subscription
Hi Johnetta, We checked our logs and there was no record of cancellation from your side. You can check this with the Shopify team if you wish to. If you check your Shopify dashboard, you'll still find Vajro as a sales channel. Nevertheless, since you have not used Vajro all this while, we WILL refund the entire amount. We've processed it and the money will hit your bank in a few days. We've sent you a detailed email regarding this. Feel free to reach out to our support (you'll find this in the marketplace listing page as well as inside our app) if you have any questions or need any clarifications. We'll be there to help. Cheers.
