VanChat AI Chatbot & Live Chat
VanChat AI chatbot -The best AI chatbot plugin for Shopify
Rating
4.9
feedback
53
chart
#599
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
6%
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Less than a day
0%
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Less than a month
49%
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Less than a year
36%
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More than a year
0%
Reviews Summary
The VanChat AI Chatbot app has received overwhelmingly positive reviews from ecommerce merchants who have installed it on their online stores. Users have praised the app for its quick response times, accurate replies to customer inquiries, intuitive setup process, multilingual capabilities, and exceptional support from the VanChat team. Many merchants have highlighted how the chatbot has improved customer experience, boosted sales, saved time, and enhanced customer satisfaction. The app's ability to handle queries seamlessly, provide personalized support, and offer features like training the bot with specific product information have been particularly lauded. Users have also appreciated the app's integration with Shopify and its user-friendly interface. However, there have been a few minor criticisms, such as delays in response time from the chat support within the app and the lack of direct integration with a live chat/handover to a live agent.
Highlights
Rating Breakdown
Review RSS Feed
All reviews
March 12, 2025
When I first thought about using an AI to talk to visitors on my site, I wasn't sure if it was a good idea. But I have to say, I was pleasantly surprised with how well it worked. Of course, you need to keep an eye on it and give it all the right information to use, but as long as you do your part, the bot will do a great job. All in all, I'm really happy with VanChat.
March 12, 2025
This app is an absolute game-changer for my store! The setup was seamless, and everything runs smoothly without glitches. What I love the most is its customization options—it gives me the flexibility to tailor it perfectly to my needs. The best part? The support team is on point—quick, professional, and actually helpful. Unlike other apps, they genuinely care about making things work for you. If you're on the fence, just get it! It’s worth every bit.
March 11, 2025
Uno strumento veramente funzionale, di ottima efficacia e oggettivamente performante! Consigliatissimo!
March 11, 2025
The VanChat support, Lucas, is always fast to answer our questions and fix the reported problems. Now, we can capture the client information easily, and know what question they will ask and fine tune our chatbot reply via AI training to make our small business look like a professional big enterprise. Keep up the good work and thank you for building this wonderful Shopify app that takes our online store to the next level.
March 10, 2025
We have really enjoyed using VanChat with our website. As many brands are, we have a lean workforce and are always looking to automate as many tasks as possible. VanChat allows us to offer support to our customers for common questions that they have. It also looks at their needs and recommends products well. If a customer has a unique question, they are still able to reach a human (us), but 95% of the questions can be answered through the bot. And it just keeps getting smarter and more equipped to help people with their questions. I would definitely recommend to people with Shopify stores.
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