VanChat AI Chatbot & Live Chat for Shopify

VanChat AI Chatbot & Live Chat

AI Chatbot App for Sales & Store Support | VanChat

Rating

4.9

feedback

99

Reviews

chart

#361

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    13%
  • Less than a day
    6%
  • Less than a month
    40%
  • Less than a year
    37%
  • More than a year
    0%

Reviews Summary

The reviews for the VanChat Shopify App are overwhelmingly positive, with users praising its ease of integration, natural AI responses, and effectiveness in improving customer communication and sales. Users appreciate the time-saving aspect of the app, its ability to handle customer inquiries instantly, and the personalized product recommendations it offers. The seamless setup process, intuitive interface, and responsive customer support are also highlighted as key strengths of VanChat. Some users mention that the app has significantly reduced their customer service workload and improved conversion rates, making it a valuable addition to their Shopify stores.

Highlights

Ease of integration and setup, Natural AI responses, Time-saving features, Personalized product recommendations, Improved customer communication, Responsive customer support
Efficiency in handling customer inquiries, Reduction in customer service workload, Increased conversion rates, Seamless setup process, Intuitive interface

Rating Breakdown

  • 5
    96% (95 ratings)
  • 4
    2% (2 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    1% (1 ratings)

Reviews with Text

  • 98% (96)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

Dec. 19, 2025

VanChat has been a great tool for my online store. The integration with Shopify is fast and easy, and the chatbot helps answer customer questions automatically and clearly. It guides customers through products, saves a lot of time on customer support, and improves the overall shopping experience. The dashboard is simple to use, and the support team is responsive. Definitely recommended for improving conversions and customer engagement.

Using app

--

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 16, 2025

This app is so useful! It can answer the customers automatically. And it can also promote the products to buyers. Such a good app. Also, the customer service is so good , they alwasys online when I need help.

Using app

8 days

Total reviews

6

Average rating

5.0

5 / 5 Share

Dec. 16, 2025

Very satisfied with this app and the customer service. I highly recommend everybody to try it !

Store

NKOSI.

Using app

3 days

Total reviews

17

Average rating

4.9

5 / 5 Share

Nov. 23, 2025

I really like how easy it is to integrate with Shopify and the AI responses are really natual

Using app

5 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 12, 2025

I rarely feel this happy about an app! I have been a long-time Shopify user, and this little app was so easy to install. It started generating orders without any extra work from me. Since my shop has a large and highly customised product range, I usually get a lot of customer questions. As a one-woman business, this app has been a true win-win — it saves me time and helps my customers instantly. Easy to install, smooth to use and already making a difference!

Using app

About 2 months

Total reviews

1

Average rating

5.0

All reviews

Sign up to receive AppNavigator updates

Find out when we add keyword-monitoring, review RSS feeds and more