VanChat AI Chatbot & Live Chat
AI Chatbot for Sales: AI chat, live chat & 24/7...
Rating
5.0
feedback
108
chart
#250
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
13%
-
Less than a day
6%
-
Less than a month
38%
-
Less than a year
39%
-
More than a year
0%
Reviews Summary
VanChat is highly praised by users for its seamless integration with Shopify, efficient chatbot that answers customer queries automatically, and user-friendly dashboard. Customers appreciate the time-saving aspect of the app, its ability to improve customer engagement, and the responsive support team. The AI responses are noted for their accuracy and natural tone, making the shopping experience smoother and more enjoyable. Users also highlight the app's effectiveness in guiding customers through products, reducing cart abandonment, and providing personalized recommendations. However, some users mention the need for additional training data for the AI and suggest improvements in customizing default messages.
Highlights
All reviews
Jan. 23, 2026
Quick support and friendly conversations make shoppers feel valued. VanChat helps build relationships, not just close sales.
Jan. 8, 2026
We manage multiple brands under one roof, and Vanchat seamlessly adapts its responses to match each brand’s voice. It handles everything from stock inquiries to return policies without confusion. The customization options are robust, and the support team is responsive when we need help. A reliable, smart addition to our sales toolkit!
Jan. 7, 2026
Vanchat platform is quite user-friendly for pre-sales product recommendations. The data regarding assistance and improvements in the pre-sales functionality is also quite positive. We suggest continuous improvements to the data analysis page.
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