VanChat AI Chatbot & Live Chat for Shopify

VanChat AI Chatbot & Live Chat

AI Chatbot for Sales: AI chat, live chat & 24/7...

Rating

5.0

feedback

108

Reviews

chart

#250

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    13%
  • Less than a day
    6%
  • Less than a month
    38%
  • Less than a year
    39%
  • More than a year
    0%

Reviews Summary

VanChat is highly praised by users for its seamless integration with Shopify, efficient chatbot that answers customer queries automatically, and user-friendly dashboard. Customers appreciate the time-saving aspect of the app, its ability to improve customer engagement, and the responsive support team. The AI responses are noted for their accuracy and natural tone, making the shopping experience smoother and more enjoyable. Users also highlight the app's effectiveness in guiding customers through products, reducing cart abandonment, and providing personalized recommendations. However, some users mention the need for additional training data for the AI and suggest improvements in customizing default messages.

Highlights

Seamless integration with Shopify and efficient chatbot
Time-saving and improved customer engagement
Responsive support team and user-friendly dashboard
Accurate AI responses and personalized recommendations
Need for additional training data and customization of default messages

Rating Breakdown

  • 5
    94% (101 ratings)
  • 4
    2% (2 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    1% (1 ratings)

Reviews with Text

  • 98% (102)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

Jan. 23, 2026

Quick support and friendly conversations make shoppers feel valued. VanChat helps build relationships, not just close sales.

Using app

1 day

Total reviews

6

Average rating

5.0

5 / 5 Share

Jan. 15, 2026

Excellent system increased our global standing

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 8, 2026

We manage multiple brands under one roof, and Vanchat seamlessly adapts its responses to match each brand’s voice. It handles everything from stock inquiries to return policies without confusion. The customization options are robust, and the support team is responsive when we need help. A reliable, smart addition to our sales toolkit!

Using app

8 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Jan. 7, 2026

Vanchat platform is quite user-friendly for pre-sales product recommendations. The data regarding assistance and improvements in the pre-sales functionality is also quite positive. We suggest continuous improvements to the data analysis page.

Using app

8 months

Total reviews

16

Average rating

4.8

5 / 5 Share

Dec. 31, 2025

Great App, saves a lot of time that we've wasted on support

Using app

2 months

Total reviews

1

Average rating

5.0

All reviews

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