VanChat AI Chatbot & Live Chat for Shopify

VanChat AI Chatbot & Live Chat

AI Chatbot for Sales: AI chat, live chat & 24/7...

Rating

5.0

feedback

119

Reviews

chart

#264

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    13%
  • Less than a day
    6%
  • Less than a month
    41%
  • Less than a year
    37%
  • More than a year
    0%

Reviews Summary

VanChat is highly praised by ecommerce merchants for its ease of installation, valuable features, efficient customer communication, and time-saving capabilities. Users appreciate the fast and responsive support team, flexible pricing structure, and customization options that allow detailed control over chatbot behavior. The app is described as a game-changer, providing accurate and useful answers to customer inquiries, improving support efficiency, and enhancing shopper engagement. Some users mention the need for continuous improvement in data analysis for better clarity and insights. Overall, VanChat is recommended for its reliability, effectiveness, and positive impact on customer service and sales conversions.

Highlights

Ease of installation and setup, valuable features, efficient customer communication
Fast and responsive support team, flexible pricing structure, customization options
Time-saving capabilities, game-changer in customer service, accurate and useful answers
Continuous improvement in data analysis, need for better clarity and insights
Reliability, effectiveness, positive impact on customer service and sales conversions

Rating Breakdown

  • 5
    97% (116 ratings)
  • 4
    2% (2 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    1% (1 ratings)

Reviews with Text

  • 97% (116)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

March 20, 2026

So far, we are pleased with VanChat. The responses are much cleaner and more human sounding than our last AI chatbot. There's lot of opportunity to customize and train the bot.

Store

Viakix

Using app

--

Total reviews

7

Average rating

4.4

5 / 5 Share

March 20, 2026

I took a risk and paid a lump sum for the lifetime option. It has more than paid for itself. 90% of our inquiries are things vanchat can handle. It has cut down the amount of emails a ton as well as increased our conversions. I am very happy.

Store

Shniff

Using app

--

Total reviews

1

Average rating

5.0

5 / 5 Share

March 13, 2026

Ahorra mucho trabajo y ayuda con la venta

Using app

14 days

Total reviews

1

Average rating

5.0

5 / 5 Share

March 3, 2026

Awesome so far! Excited to use it further.

Using app

1 minute

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 24, 2026

Makkelijk installatie en enorm waardevol om te gebruiken. Ik gebruik deze voor bijenboertje.nl en het maakt mijn leven met meerdere shops een stuk eenvoudiger.

Using app

3 minutes

Total reviews

1

Average rating

5.0

All reviews

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