VanChat AI Chatbot & Live Chat
VanChat AI chatbot -The best AI chatbot plugin for Shopify
Rating
5.0
feedback
34
chart
#663
Reviews Over Time
App Ranking
Time spent using app
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Less than an hour
3%
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Less than a day
3%
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Less than a month
53%
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Less than a year
38%
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More than a year
0%
Reviews Summary
VanChat is highly praised by ecommerce merchants for its ability to boost sales, improve customer service, and provide personalized interactions. Users appreciate the AI's capability to learn from uploaded documents, offer accurate recommendations, and handle a variety of customer inquiries effectively. The multilingual support, seamless integration with Shopify, and detailed analytics are highlighted as key strengths of the app. Additionally, the responsive support team and intuitive setup process have been commended. However, some users express a desire for additional features like live chat integration and image recognition. Overall, VanChat is lauded for its impact on conversions, customer satisfaction, and operational efficiency.
Highlights
Rating Breakdown
Review RSS Feed
All reviews
Dec. 19, 2024
I’m really impressed with my experience using VanChat AI Chatbot & AI Smart Customer Service. The customer support is outstanding, providing quick follow-ups and efficient solutions. The technology behind this AI chat tool is among the best I’ve used, with fast, accurate, and seamless responses. I hope VanChat continues to improve and bring even better experiences in the future! Highly recommend it to others!
Dec. 2, 2024
An amazing tool to boost sales and improve service VanChat has been a game changer for my online store. The ability to train the bot with specific product information and offer personalized discounts directly to customers is simply fantastic. Since implementing VanChat, I’ve seen an increase in conversions and customer satisfaction. The setup process is intuitive, and the multilingual functionality ensures I can serve a diverse audience with ease. If you’re looking for an automated and effective customer service solution, look no further. VanChat delivers outstanding performance and a support team that is always there to help.
Dec. 14, 2024
Literally changed my store life. Guys, I swear, this Shopify app is a GAME CHANGER... basically, it’s a virtual assistant that answers customer questions and KNOWS EVERYTHING about your store and products. It’s essentially ChatGPT 3.5 responding to your customers, but using all the information you provide. You can set up Q&A and link the answers to specific products. For example, customers can ask to track their order in natural language, and the assistant understands it needs to give them the tracking link (pulled directly from Shopify). And if customers have issues after their purchase, they can write to your assistant in natural language via the website chat. The assistant sends them a form to fill out with their email, phone number, and the issue. IN SHORT: It handles 99% of customer issues, so you only have to deal with the 1% of cases, like shipment problems.
Dec. 1, 2024
We recently started using Vanchat, and so far, it has been a great success. The feature I appreciate the most is its smart ability to learn from the documents we upload and quickly update the chatbot. The app is also very user-friendly, and their support team has been excellent.
Nov. 27, 2024
Eccezionale!!! Ho risparmiato tantissimo tempo lasciando la mia Assistant a gestire le domande di routine!! Inoltre impara velocemente tutti i comandi impartiti D&R e li personalizza ottimizzandoli. Inoltre il bello è che ti inoltra le telefonate, messaggi, e-mail... Ne ho provate tante ma ad oggi per me è la migliore!
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