VanChat AI Chatbot & Live Chat
AI Chatbot App for Sales & Store Support | VanChat
Rating
4.9
feedback
96
chart
#311
All reviews
Nov. 23, 2025
I really like how easy it is to integrate with Shopify and the AI responses are really natual
Nov. 12, 2025
I rarely feel this happy about an app! I have been a long-time Shopify user, and this little app was so easy to install. It started generating orders without any extra work from me. Since my shop has a large and highly customised product range, I usually get a lot of customer questions. As a one-woman business, this app has been a true win-win — it saves me time and helps my customers instantly. Easy to install, smooth to use and already making a difference!
Nov. 3, 2025
Really cool service. The road map for future features looks great too. Recommend!
Store
WallsNeedLove
Using app
4 days
Oct. 24, 2025
Seems to be a great product so far. Very easy to set up with an excellent UI
Oct. 24, 2025
Uso Vanchat da diverso tempo e funziona benissimo! Migliorano sempre , grandi
Nov. 23, 2025
VanChat AI has significantly improved our customer communication. The chatbot responds quickly, accurately, and with a natural conversational tone. I really appreciate how easily it can be customized to fit our needs, whether for customer support or product advice. The dashboard is intuitive, and the website integration was seamless. Another big plus is the perfect balance between automation and live chat — allowing us to handle inquiries efficiently while maintaining a personal touch. In short: a smart, reliable, and modern solution that truly adds value. Highly recommended!
Oct. 8, 2025
This seems to be a game changer to assisting customers on our website, and helping them to find the best product to fit their needs. I'm new to it, but will update with more experience using VanChat.
Sept. 11, 2025
VanChat is the ultimate unmanned chat bot solution built specifically for Shopify. Unlike generic chat tools that rely on clunky integrations, VanChat is native to the Shopify ecosystem—meaning setup is effortless, performance is smooth, and everything just works out of the box. What really makes VanChat stand out is its ability to provide instant, intelligent responses around the clock without needing a live support team. The automation feels natural and on-point, delivering clear answers that guide customers through their shopping experience. Whether it’s reducing cart abandonment, handling FAQs, or improving conversions, VanChat works quietly in the background to keep your store running at its best. For any Shopify merchant looking to cut support overhead and create a seamless customer journey, VanChat is a must-have. It’s reliable, scalable, and designed to grow with your business—all while staying simple to manage inside Shopify. If your goal is to save time, lower costs, and deliver a frictionless shopping experience, VanChat is hands down the smartest chat solution for Shopify.
Sept. 11, 2025
It's completely eliminated my need for a customer support line. My customers feel like they're talking to a real person, and I spend very little time on customer service anymore. It's an absolutely fantastic app
Sept. 9, 2025
I have used many different chatbots and VanChat is the best one I've come across. It is incredibly accurate and detailed in response when you take some time and load training data to the agent. I'm thoroughly impressed and I think you will be too.
Aug. 27, 2025
Vanchat funziona benissimo! Nel tempo non fa che migliorare e migliorare, è sorprendente ed estremamente utile per rispondere a tutti i clienti
Sept. 15, 2025
9/15/25: Since adding VanChat, it’s continued to be a real game changer for my store. The chatbot handles questions instantly, helps recommend products, and even tracks orders, saving me so much time. Their support team has been incredibly responsive, always stepping in quickly whenever I’ve had questions. Overall, it’s made customer service smoother and created a better shopping experience for my customers. This has provided multiple sales already based on the chatbot 8/28/25: VanChat has been a game changer for my store! Setup was straightforward and the widget blends beautifully with my site. The chatbot feels natural, handles customer questions instantly, and even helps with product recommendations and order tracking - which saves me so much time. I love how responsive their support team is as well; they jumped in quickly and walked me through the details when I had questions. Overall, it’s a powerful tool that makes customer service smoother and creates a better experience for shoppers. Highly recommend for any store looking to step up their service and conversions!
Aug. 22, 2025
This is the best AI customer service software I’ve used so far. The logic is clear, and the responses are accurate; however, later on, it will require training the bot with more reference materials. Overall, it’s very good.
Aug. 22, 2025
VanChat is very powerful, and its self-learning capabilities save us a lot of time and allow the AI assistant to be activated immediately. It provides powerful shopping guide functions, just like a real assistant, and can provide customers with accurate recommendations. We hope that for questions it cannot answer, it can directly transfer them to customer service so that we can intervene in the conversation in a timely manner and resolve customer concerns.