All reviews

Rating Breakdown

  • 5
    99% (109 ratings)
  • 4
    2% (2 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    1% (1 ratings)

Reviews with Text

  • 98% (110)
Review RSS Feed Review RSS Feed

5 / 5 Share

Feb. 9, 2026

Excellent!

Using app

--

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 7, 2026

I love how VanChat makes customer support feel personal and real. The interface is clean, setup was simple, and it works seamlessly with my theme. Customers now get instant help without me having to check messages all day.

Using app

9 days

Total reviews

8

Average rating

5.0

5 / 5 Share

Feb. 6, 2026

VanChat is easy to install and powerful to use. AI replies are fast and accurate, and the live chat feature works smoothly. Their support team is always available.

Store

Nenex

Using app

About 15 hours

Total reviews

3

Average rating

5.0

5 / 5 Share

Feb. 5, 2026

Highly impressed with VanChat’s performance and support. The chatbot boosts sales, automates customer service, and feels natural to customers. One of the best AI live chat tools on the market.

Using app

7 days

Total reviews

5

Average rating

5.0

5 / 5 Share

Feb. 3, 2026

Setup was effortless, and the chatbot worked right away. VanChat understands our product catalog and gives accurate answers. Their support team provided great guidance during onboarding.

Using app

6 days

Total reviews

6

Average rating

5.0

5 / 5 Share

Jan. 29, 2026

Customers get instant help even when our team is offline. The AI live chat keeps conversations going and prevents missed sales opportunities.

Using app

3 days

Total reviews

5

Average rating

5.0

5 / 5 Share

Jan. 28, 2026

Customers from different countries chat in their own language without any setup on our side. This helped us grow international sales effortlessly.

Using app

--

Total reviews

7

Average rating

5.0

5 / 5 Share

Jan. 25, 2026

It looks clean, modern, and familiar to users. Customers start conversations naturally without hesitation, which leads to better engagement and support outcomes.

Store

Xarvo

Using app

1 day

Total reviews

4

Average rating

5.0

5 / 5 Share

Jan. 23, 2026

Quick support and friendly conversations make shoppers feel valued. VanChat helps build relationships, not just close sales.

Using app

1 day

Total reviews

6

Average rating

5.0

5 / 5 Share

Jan. 15, 2026

Excellent system increased our global standing

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 8, 2026

We manage multiple brands under one roof, and Vanchat seamlessly adapts its responses to match each brand’s voice. It handles everything from stock inquiries to return policies without confusion. The customization options are robust, and the support team is responsive when we need help. A reliable, smart addition to our sales toolkit!

Using app

8 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Jan. 7, 2026

Vanchat platform is quite user-friendly for pre-sales product recommendations. The data regarding assistance and improvements in the pre-sales functionality is also quite positive. We suggest continuous improvements to the data analysis page.

Using app

8 months

Total reviews

16

Average rating

4.8

5 / 5 Share

Dec. 31, 2025

Great App, saves a lot of time that we've wasted on support

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 19, 2025

VanChat has been a great tool for my online store. The integration with Shopify is fast and easy, and the chatbot helps answer customer questions automatically and clearly. It guides customers through products, saves a lot of time on customer support, and improves the overall shopping experience. The dashboard is simple to use, and the support team is responsive. Definitely recommended for improving conversions and customer engagement.

Using app

11 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 10, 2026

We haven't installed yet, but have been working to train the chatbot, and so far, it's looking really promising! Our hope is that this can lift some of the burden off our our customer support call team and answer more questions for customers and potential customers.

Using app

8 days

Total reviews

6

Average rating

5.0

5 / 5 Share

Dec. 16, 2025

Very satisfied with this app and the customer service. I highly recommend everybody to try it !

Store

NKOSI.

Using app

3 days

Total reviews

18

Average rating

4.9

5 / 5 Share

Nov. 23, 2025

I really like how easy it is to integrate with Shopify and the AI responses are really natual

Using app

5 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 12, 2025

I rarely feel this happy about an app! I have been a long-time Shopify user, and this little app was so easy to install. It started generating orders without any extra work from me. Since my shop has a large and highly customised product range, I usually get a lot of customer questions. As a one-woman business, this app has been a true win-win — it saves me time and helps my customers instantly. Easy to install, smooth to use and already making a difference!

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 8, 2025

VanChat is a game-changer. The accuracy is amazing.

Using app

About 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 3, 2025

Really cool service. The road map for future features looks great too. Recommend!

Store

WallsNeedLove

Using app

4 days