VanChat AI Chatbot & Live Chat for Shopify

VanChat AI Chatbot & Live Chat

AI Chatbot for Sales: AI chat, live chat & 24/7...

Rating

5.0

feedback

124

Reviews

chart

#404

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    14%
  • Less than a day
    6%
  • Less than a month
    41%
  • Less than a year
    35%
  • More than a year
    1%

Reviews Summary

The reviews for the VanChat Shopify App are overwhelmingly positive, highlighting its ease of use, effectiveness in handling customer inquiries, and ability to improve conversions. Users appreciate the AI chatbot's fast and accurate responses, customization options, and seamless integration with Shopify. The app is praised for saving time on customer support, increasing engagement, and providing a smooth shopping experience. Customers also commend the responsive support team and the app's user-friendly interface. However, some users mention that the app is still under development and may require additional training for the AI bot.

Highlights

Positive feedback on ease of use and effectiveness
Praise for AI chatbot's accuracy and customization
App's ability to save time on customer support and improve conversions
User-friendly interface and seamless integration with Shopify
Some users mention the app is still under development and may require additional training for the AI bot

Rating Breakdown

  • 5
    97% (120 ratings)
  • 4
    2% (3 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    1% (1 ratings)

Reviews with Text

  • 98% (121)
Review RSS Feed Review RSS Feed

All reviews

4 / 5 Share

April 24, 2026

I deleted the app, but not because it is bad, rather because I am in a hurry to work on a fully ready AI interface. The app is wonderful, very easy to understand, very nice, and responsive. But since it is still under development, I can't wait, and I will definitely come back to it someday again when the app is 100% ready for use. I really thank you.

Store

IVORYNN

Using app

--

Total reviews

18

Average rating

4.0

5 / 5 Share

April 2, 2026

Still in the set-up stage. Seems good so far.

Using app

12 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

March 28, 2026

Only used it for about a week so far but liking it so far. Not so much about making sales but just answering basic questions.

Using app

25 days

Total reviews

1

Average rating

5.0

5 / 5 Share

March 20, 2026

So far, we are pleased with VanChat. The responses are much cleaner and more human sounding than our last AI chatbot. There's lot of opportunity to customize and train the bot.

Store

Viakix

Using app

1 day

Total reviews

7

Average rating

4.4

5 / 5 Share

March 20, 2026

I took a risk and paid a lump sum for the lifetime option. It has more than paid for itself. 90% of our inquiries are things vanchat can handle. It has cut down the amount of emails a ton as well as increased our conversions. I am very happy.

Store

Shniff

Using app

Over 1 year

Total reviews

1

Average rating

5.0

All reviews

Sign up to receive AppNavigator updates

Find out when we add keyword-monitoring, review RSS feeds and more