VanChat AI Chatbot & Live Chat for Shopify

VanChat AI Chatbot & Live Chat

AI Chatbot for Sales: AI chat, live chat & 24/7...

Rating

5.0

feedback

122

Reviews

chart

#385

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    12%
  • Less than a day
    6%
  • Less than a month
    42%
  • Less than a year
    36%
  • More than a year
    1%

Reviews Summary

The reviews for VanChat on Shopify are overwhelmingly positive, with users praising its ease of use, effectiveness in handling customer inquiries, and ability to improve conversions. Users appreciate the AI chatbot's fast and accurate responses, customization options, and seamless integration with Shopify. The app has been described as a game-changer, a valuable tool for automating customer support, and a reliable solution for enhancing customer engagement. Additionally, users highlight the helpfulness of the support team and the time-saving benefits of using VanChat. However, some users mention the need for continuous training of the AI bot and suggest improvements in data analysis for better insights.

Highlights

Positive reviews highlighting ease of use, effectiveness in handling customer inquiries, and improving conversions
Praise for the AI chatbot's fast and accurate responses, customization options, and seamless integration with Shopify
Users describing VanChat as a game-changer, a valuable tool for automating customer support, and a reliable solution for enhancing customer engagement
Appreciation for the helpfulness of the support team and the time-saving benefits of using VanChat
Suggestions for continuous training of the AI bot and improvements in data analysis for better insights

Rating Breakdown

  • 5
    98% (119 ratings)
  • 4
    2% (2 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    1% (1 ratings)

Reviews with Text

  • 98% (119)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

April 2, 2026

Still in the set-up stage. Seems good so far.

Using app

--

Total reviews

1

Average rating

5.0

5 / 5 Share

March 28, 2026

Only used it for about a week so far but liking it so far. Not so much about making sales but just answering basic questions.

Using app

25 days

Total reviews

1

Average rating

5.0

5 / 5 Share

March 20, 2026

So far, we are pleased with VanChat. The responses are much cleaner and more human sounding than our last AI chatbot. There's lot of opportunity to customize and train the bot.

Store

Viakix

Using app

1 day

Total reviews

7

Average rating

4.4

5 / 5 Share

March 20, 2026

I took a risk and paid a lump sum for the lifetime option. It has more than paid for itself. 90% of our inquiries are things vanchat can handle. It has cut down the amount of emails a ton as well as increased our conversions. I am very happy.

Store

Shniff

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

March 13, 2026

Ahorra mucho trabajo y ayuda con la venta

Using app

14 days

Total reviews

1

Average rating

5.0

All reviews

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