jojopets review for VanChat AI Chatbot & Live Chat

5 / 5

Sept. 12, 2024

As a store owner serving global customers, finding true multilingual support has been a challenge. Most tools offer only partial translations, but VanChat is the only solution that truly handles multiple languages, letting me engage customers from different countries without any hassle. Setting up VanChat was quick—under 5 minutes—and it’s been running smoothly ever since. It answers customer inquiries automatically and switches to human agents when needed. However, the handoff to human support could be smoother, and the VanChat team is already working on improvements. What sets VanChat apart is their outstanding customer support. They’re prompt, patient, and genuinely care about helping users, which makes all the difference. If you need real multilingual support for your store, VanChat is the way to go. P.S. Huge thanks to the VanChat team for their amazing support!

Using app

5 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for your thoughtful review! We're thrilled to hear that VanChat has made a significant difference in helping you connect with your global customers through true multilingual support. Your kind words about our easy setup and customer service are greatly appreciated—we strive to provide the best experience possible. We also appreciate your feedback on the handoff to human support, and rest assured, we are working to enhance this transition for a smoother experience. Thank you again!

VanChat AI Chatbot & Live Chat for Shopify
VanChat AI Chatbot & Live Chat
5.0 star
29 reviews

VanChat AI chatbot -The best AI chatbot plugin for Shopify

Developer
Shopify App Store