Rating

4.8

feedback

577

Reviews

chart

#185

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    2%
  • Less than a day
    9%
  • Less than a month
    44%
  • Less than a year
    33%
  • More than a year
    10%

Reviews Summary

The Shopify App has received overwhelmingly positive reviews from users, with many praising the excellent customer support provided by the team. Users consistently mention the fast response times, helpfulness, and friendliness of the support staff, particularly highlighting individuals like Nikhilesh and Baushan. The app itself is described as easy to use, with fast loading times and all the necessary functionality. Users appreciate the app's ability to enhance their product pages, improve customer experience, and make managing product variations a breeze. However, there are a few reviews mentioning recurring issues with incorrect images displaying and unnoticed errors affecting customer experience, although the support team is commended for being responsive and helpful in resolving these issues.

Highlights

Excellent customer support and fast response times
Ease of use and functionality
Positive impact on product pages and customer experience
Recurring issues with incorrect images and errors
Responsive and helpful support team

Rating Breakdown

  • 5
    96% (555 ratings)
  • 4
    0% (2 ratings)
  • 3
    1% (5 ratings)
  • 2
    0% (2 ratings)
  • 1
    2% (12 ratings)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

April 8, 2025

Our store just recently switched over to a paid Shopify Theme and our variant images were all jumbled up (even though we already had this integration) and with the help of StarApps amazing team, they were able to help me fix my issue with ease, and they even noticed other things that needed fixing that helped me inprove my store! Definitely a great integration/app to have and great customer service! :)

Using app

8 months

Total reviews

5

Average rating

5.0

5 / 5 Share

March 31, 2025

Excellent support and always happy to help. Thank you!

Using app

5 months

Total reviews

7

Average rating

5.0

5 / 5 Share

March 27, 2025

Outstanding customer service. If we could give 6 stars we would.

Using app

2 days

Total reviews

5

Average rating

5.0

5 / 5 Share

March 25, 2025

Store

Moseik

Using app

About 2 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

March 24, 2025

Support is fast and very helpful!

Using app

3 days

Total reviews

2

Average rating

5.0

All reviews

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