All reviews

Rating Breakdown

  • 5
    95% (595 ratings)
  • 4
    2% (10 ratings)
  • 3
    1% (4 ratings)
  • 2
    0% (1 ratings)
  • 1
    2% (15 ratings)

Reviews with Text

  • 87% (546)
Review RSS Feed Review RSS Feed

3 / 5 Share

March 26, 2026

Technician was great, super helpful but the support process is let down by not exposing the fact that "custom" Shopify themes are not supported and then having to wait 24-48 hours for feedback.

Store

Toyko

Using app

About 1 hour

Total reviews

1

Average rating

3.0

3 / 5 Share

Dec. 19, 2021

Used to love this app however with the upgrade to store 2.0 it doesn't work properly and support is super slow (no live chat as listed as they are never there)... Used to be amazing support and worked like a treat but...

Using app

11 months

Total reviews

10

Average rating

4.3

3 / 5 Share

Oct. 20, 2021

It used to be a great app but after several years of using it, it stopped working for new products and I cannot get any help from customer service to get it going again. Existing products are fine but cannot add multiple images to new products.

Using app

Over 3 years

Total reviews

10

Average rating

4.3

3 / 5 Share

July 26, 2021

There have been a few times when we have needed to reach out to support to help fix a few bugs. Support has always responded in a timely manner and have been very helpful in solving any problems we encounter with the app.

Store

VOORAY

Using app

Over 1 year

Total reviews

6

Average rating

4.5