Rating

3.7

feedback

5

Reviews

chart

#9,184

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    0%
  • Less than a day
    20%
  • Less than a month
    40%
  • Less than a year
    40%
  • More than a year
    0%

Reviews Summary

The reviews for this Shopify app are mixed, with both positive and negative feedback. On the positive side, customers appreciate the excellent customer service provided by the app developers. Many users mentioned that the support team was responsive, helpful, and able to resolve issues effectively. Additionally, some users highlighted the app's functionality in fixing specific problems, such as pricing issues for international sales. On the negative side, there were reports of the app not working properly, causing disruptions to the users' online stores and leading to a loss of sales. Despite these challenges, the majority of reviewers who initially faced issues acknowledged that the support team was able to address their concerns and improve the app's performance.

Highlights

Excellent customer service and support
App functionality in resolving specific issues
Technical issues causing disruptions and loss of sales
Positive response to negative feedback
Effective communication and bug fixes

Rating Breakdown

  • 5
    60% (3 ratings)
  • 4
    20% (1 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    20% (1 ratings)
Review RSS Feed Review RSS Feed

All reviews

1 / 5 Share

July 5, 2024

Not only did this not work but has caused us lots of issues with our shop. We have lost a days worth of sales and are now working over the weekend to fix the damage done. Not happy!

Using app

About 23 hours

Total reviews

4

Average rating

4.0

5 / 5 Share

Feb. 20, 2024

Very good customer service. I had problem but after few weeks, their customer service was able to resolve my problem and help me. Now app is working very well. If the app wont work on your service, just write them and they will try their best to help you.

Using app

6 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for taking the time to leave us such an awesome review. Most people don't bother to leave reviews about positive experiences because they are unincentivized. It's only when we receive such positive feedback, do we rest knowing that we have done our jobs well. Thank you for giving us this proverbial pat on the back, you made our day!

5 / 5 Share

Jan. 17, 2024

one of best and must have app on shopify... great support as always .

Using app

9 months

Total reviews

10

Average rating

5.0

Developer Reply

Thanks for the awesome! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you.

5 / 5 Share

April 3, 2023

I initially left a bad review, but after finally getting their response, I feel I was a bit hasty. With the conversations we had and the support, I feel this app deserves a 5 Star review, the support was great, and the consistent updates were also great. They managed to get the system working which other apps were unable to do. Great work, keep it up guys.

Using app

8 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for the 5 star review. It means a lot to us. Wish you good luck!

4 / 5 Share

March 21, 2023

Had pricing problems with my country sales. This fixed the problem. Support for app was fantastic, fast and communicated all through the fixes and bugs.

Store

KBH-BW

Using app

3 days

Total reviews

1

Average rating

4.0

Developer Reply

Thank you for taking the time and effort to leave a review. We work hard to deliver the best app experience and we’re glad that you liked it!

All reviews

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