All reviews

Rating Breakdown

  • 5
    86% (188 ratings)
  • 4
    2% (5 ratings)
  • 3
    2% (5 ratings)
  • 2
    1% (2 ratings)
  • 1
    7% (16 ratings)

Reviews with Text

  • 100% (216)
Review RSS Feed Review RSS Feed

1 / 5 Share

Nov. 18, 2025

Keep charging me evem subscribtion is cancelled for a few months! STOP!

Using app

--

Total reviews

1

Average rating

1.0

5 / 5 Share

Sept. 19, 2025

This app is a must have if you are an active seller looking to sell across multiple selling platforms. Editing between multiple stores in one app is a game changer. Vela also listens to their customers which has been evident over the last few years. I have directly interacted with one of the creators of Vela, so customer service does not get any better. Buckle up because Vela will be expanding to new selling platforms in the very near future.

Using app

10 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 26, 2025

Wow this is an excellent program! Great design, with functionality. I wanted to mass bulk edit my item titles and it does a great job!

Using app

24 minutes

Total reviews

9

Average rating

4.7

5 / 5 Share

Aug. 15, 2025

Great support, best to use for POD website with multiple profiles

Using app

Over 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

July 27, 2025

Super happy with the customer service for this app. I was able to get help right away through the chat, and then even through Zoom. A lot of intensive one on one help and questions answered! I am able to use Vela to update my listings and save SO much time. Also really excited about the new features coming out!

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

May 31, 2025

I have been using Get Vela for about 15 months now and every time I think I have it all figured out, I find yet more capabilities that I didn't even know about! It is constantly evolving and improving and makes my life so much easier in listing on Shopify and Etsy (and soon - eBay too). In addition, Justin and his team are always available to help whenever I have a question - even a silly one! Lastly, they are the ONLY POD-associated company that has ever reached out to me to ask what I thought and what I needed, how I used the Vela platform and what could be done better. That sort of customer care is rare and I am thankful for it! Great job guys - I'm with you for the long haul :-)

Using app

About 2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

May 30, 2025

I started using Vela for my Etsy shop and I honestly dreaded how I was going to copy all of my listings over to Shopify once I opened my own store but using Vela made it so easy to copy them all over, especially since my catalog is over 250 SKU's. The bulk editing feature is really useful, especially for photos that are specific for Etsy listings. Support is really helpful and responsive as well.

Using app

6 months

Total reviews

2

Average rating

5.0

5 / 5 Share

April 22, 2025

Their bulk editor saved me tons of work. Their support was super helpful and help me figure everything out quickly and easily. Third app I've tried for bulk editing and moving forward the only one I will use for the foreseeable future.

Using app

3 days

Total reviews

4

Average rating

5.0

5 / 5 Share

April 15, 2025

Gamer Changer and Time Saver! Amazing Help Desk, couldn't run my business with out this app.

Store

Nysekai

Using app

5 months

Total reviews

4

Average rating

5.0

5 / 5 Share

March 20, 2025

We have been using Vela for our Etsy shop for the past 5+ years, and have recently begun to leverage Vela for our new Shopify site. The functionality for bulk editing is excellent and has saved us countless hours of editing. Most importantly, the support is 5-star. Never have to wait and questions/issues are answered or resolved same day. Vela is also quick to roll-out new functionality and to invest in making the software increasingly more powerful. We have a large catalog and we couldn't operate our business without such an amazing solution and support team from Vela!

Using app

7 months

Total reviews

2

Average rating

5.0

3 / 5 Share

March 11, 2025

I feel confused I came here to find people having the same difficulties. I haven't been able to get changes to sync correctly for 2 months. I have kept trying but right now I needed this app to work. I have it on Etsy too and no it is broken there too. I took a break on Shopify hoping it was fixed and it isn't..

Using app

6 months

Total reviews

6

Average rating

4.0

5 / 5 Share

Feb. 27, 2025

Great Support, Very Helpful App, Easy to Use! I’m so happy I found this app! The support team is fantastic, always quick to assist whenever I have a question. The app itself is incredibly user-friendly and intuitive. I’ve finally found a way to save so much time thanks to its features. Highly recommend it for anyone looking for a simple yet effective solution!

Using app

7 days

Total reviews

19

Average rating

3.1

5 / 5 Share

Feb. 17, 2025

Time saver! A huge shoutout to Justin, who went the extra mile with a Zoom call to understand my issue and patiently worked through it with me. From my interactions ,the team behind the app is helpful, dedicated, and a pleasure to work with. Definitely recommend!

Using app

5 months

Total reviews

6

Average rating

5.0

3 / 5 Share

Feb. 4, 2025

The interface and the functions of this app are great. I unfortunately managed to mess my entire store up by miss-using one of the functions. This was my own bad as I should have watched the videos better. It was a struggle to get my products back in to their original state and overall I just want to warn people to pay very good attention if you use this app. The guy in support answered very fast but we didn't manage to find a solution.

Using app

1 day

Total reviews

11

Average rating

4.3

5 / 5 Share

Feb. 4, 2025

I do love working with Vela simply because it is very easy to create and update listings across all my stores. When I needed help their support team was incredibly responsive. The platform saves me countless hours that I would have spent manually updating each marketplace separately. Their bulk editing features are particularly useful, allowing me to make quick adjustments with just a few clicks.

Store

HLC Art

Using app

6 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 2, 2025

Gamer Changer and Time Saver! Amazing Help Desk, couldn't run my business with out this app.

Using app

Almost 4 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 20, 2025

If you want one stop for all tagging and categorizing all of your products , So I would say take a trail with this tool. You won't regret your single penny, Thanks for the creator

Using app

About 1 hour

Total reviews

12

Average rating

4.7

5 / 5 Share

Jan. 18, 2025

Love this app! Bulk editing listings across multiple shops on different platforms is a breeze. I honestly couldn't do it without it!

Store

My Store

Using app

3 months

5 / 5 Share

Jan. 4, 2025

Great app that makes things much quicker, especially when syncing my Etsy store to Shopify. Customer service is quick to respond and fix issues and they keep updating/adding features! Wish there was a smart feature for inputting SKU's. We change our sku's according to shoe size and inputting it manually is a pain!

Using app

4 months

Total reviews

6

Average rating

4.3

5 / 5 Share

Dec. 14, 2024

This app is the only thing keeping me sane with the integration of my Shopify and Etsy shops. I use another app for inventory tracking, which also allows me to create templates for different collections. I was banging my head against the wall for weeks trying to figure out why Etsy kept knocking my listings out of the category when a template was attached to a listing (I'm sure this was my user error). I was hesitant to start using another app since I feel like there is an app for absolutely everything. In my opinion, Etsy and Shopify are two separate beast, and Vela was a lifesaver for me through this transition. Not to mention the excellent, friendly customer service. If I was asking the AI robot a question it couldn't answer, a human would jump in and help me troubleshoot. I can't wait for Vela to add inventory tracking to their platform. I would highly recommend this app to anyone. This is must for any Shopify shop and bulk editing. Love it!

Using app

About 1 month

Total reviews

1

Average rating

5.0