All reviews

Rating Breakdown

  • 5
    77% (37 ratings)
  • 4
    6% (3 ratings)
  • 3
    0% (0 ratings)
  • 2
    6% (3 ratings)
  • 1
    10% (5 ratings)
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5 / 5 Share

July 26, 2021

Simple to use and setup. Developers are super nice and reply quickly. overall great if you're working with multiple vendors.

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

July 16, 2021

I will update this review after I actually start using the app with customers to give details on that aspect but I had to immediately write a review to say that the customer service has been off the charts! Who expects that an app will make custom changes for your specific needs for just one business- they did this for us! Chance responds within minutes for support and trouble shooting. It has been so helpful to someone who is very new to this platform and business. We highly recommend!

Using app

15 days

Total reviews

1

Average rating

5.0

5 / 5 Share

June 7, 2021

I've used this app to track and pay consignment vendors for almost three years, and it just keeps getting better. Love the new dashboard and invoicing features! It does everything I need, at a very affordable price. I've had to contact support a few times, and have always received a very quick response and resolution to any issues.

Using app

Over 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

June 4, 2021

This app has made the process of tracking vendor sales and processing vendor payouts SOOOO much easier. It took some effort to get everything all set up the way we liked and some features we needed were missing, but the responsiveness of the development team to our requests has been exceptional! They've delivered every new feature we've asked for OR explained how we can already do it within the features already available EVERY SINGLE TIME. If you work on consignment with vendors and are using anything else to track those commissions, don't wait, install this app now. It'll save you so much time and effort!! This app is worth every penny of the monthly fee they charge!!!

Using app

6 months

Total reviews

1

Average rating

5.0

5 / 5 Share

May 25, 2021

I use this app for my consignment store and it is the only one in its kind. Works great. Love the new features added frequently. Keep up the good work.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

April 13, 2021

So far the experience using Vendor Consignment has been great! At first we had a little issue with the vendor login page. But after a quick chat with Chance through the app, he was able to adjust the login page to our needs! Very happy that I have chosen Vendor Consignment.

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

April 6, 2021

Best app for any tracking, retail or consignment store!! Very robust app with tons of flexibility. Chance is always there to assist you with anything you might possibly need. I have been working with Chance and Vendor Consignment for a couple months and it has been a breeze. I have never had an app with such great customer service. Highly recommend Vendor Consignment to anyone :) You will not regret it!

Using app

20 days

Total reviews

1

Average rating

5.0

5 / 5 Share

March 19, 2021

This app is perfect! Does everything I need. In case there is something that is not available the app creator has been very helpful to add/change things to accomodate the request.

Using app

About 2 months

Total reviews

3

Average rating

4.7

5 / 5 Share

Feb. 13, 2021

Chance has been there through every step, stumble, question, and question asked again. Patience and kindness are rare these days, but Chance always is willing to help. Thank you and I'm looking forward to working with you and Visceral for a long while.

Using app

About 2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 3, 2021

Chance! All I can say is this app is worth the effort. If you are managing a team of vendors, try it. You will not regret taking the leap. Chance is available to assist and the support I recieved during the setup and testing period was superb. Additionally I will add that it felt very personalized and tailored to the needs of my business, not his which is what makes me want to do business with him. Thank you Chance!

Using app

Almost 2 years

Total reviews

4

Average rating

2.3

5 / 5 Share

Jan. 9, 2021

If you're looking for a commission tracker there is no better app to use. Chance and his team take care of you like you are the only client they have. This app saves me 100s of hours in tracking.

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 8, 2021

I have bene using the app since August 2020. A few bugs in the beginning that Chance was totally on top of and fixed them all in a timely manner. It works very well now and the new release seems great too. I run vendor consignment reports monthly and even have my clients log into the system as well to check their inventory and payouts. Everyone has been very happy with it so far. I know Chance is working hard at making sure it has all the features customers need. I have even requested some things that he customized for me which was so awesome and i'm so appreciative for,. I highly recommend this app. It's one of the best ones I have come across in the vendor consignment world..

Using app

9 months

Total reviews

5

Average rating

3.6

5 / 5 Share

Oct. 14, 2020

Great for what it offers, I don't currently use it but downloaded it to see and it is setup with a really easy to use format. The chat feature I used for them, once I added the app to shopify, was easy to use and they responded right away during their normal business hours.

Using app

About 18 hours

Total reviews

2

Average rating

5.0

2 / 5 Share

July 21, 2020

Initially, it worked well and I was able to get help quickly when I needed it. Then I had a hard time getting any response to my questions when some of the receipts started to pull inaccurately into the app, messing up the numbers. It would just be random sales here are there for no apparent reason so I would have to double check everything. And the section to record vendor payouts sometimes randomly deletes the amounts I inputted. It's just not a reliable app and support is really lacking. It's completely not worth the amount you will pay per month because we still need to manually track everything.

Using app

5 months

Total reviews

5

Average rating

2.4

5 / 5 Share

June 16, 2020

App looks great and offers far more functions and features than others, Chance was quick to respond when we had questions and even offered a walkthrough. Thanks for the support and great new tool for our business!

Using app

11 months

Total reviews

1

Average rating

5.0

4 / 5 Share

May 15, 2020

The team is great. They are very helpful and have a robust roadmap to get their product to a world class app. I am getting it going for my non-profit and having success (very easy to pay all my vendors and to track sales). If you have a question... just reach out and they will do all they can to help.

Using app

About 3 years

Total reviews

1

Average rating

4.0

5 / 5 Share

April 24, 2020

Run into a few issues from time to time, but their support is pretty helpful in resolving them. They make continuous updates to improve the app.

Using app

Over 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

March 13, 2020

This is by far the best app on Shopify if you are dealing with Multiple vendors. Excellent support, excellent customization. This app has single handedly elevated my business to the next level!

Using app

About 2 years

Total reviews

5

Average rating

4.2

1 / 5 Share

March 9, 2020

We had this app installed for over a month and the developer was extremely responsive to initial concerns. We were extremely excited to offer it through our shop! Unfortunately the developer entirely stopped responding and the app never worked for us as it did not properly read our consignors products. We followed up several times and felt we were extremely patient in waiting for resolutions but received no additional feedback after several attempts reaching out. We're very bummed it didn't work out and hope they are able to get it up and running in the future as we really do love how the design was supposed to work!

Using app

About 1 month

Total reviews

13

Average rating

4.2

1 / 5 Share

March 6, 2020

I think the idea of this app is great, but it doesn't work basically at all. I can't get it to pull up on Shopify 50% of the time and when it does it is VERY buggy. I got error messages with most tasks I tried to play with. I tried 5 different times to get help and was never contacted back, although I think one reason is because the way the chat help window works is very inefficient, but I also asked to be emailed and that never happened. Hopefully the app gets some work done, it looks like if it did work it could be something very helpful to my business.

Using app

4 days

Total reviews

2

Average rating

3.0

Developer Reply

We thank you for your feedback and would be happy to help resolve any issues you are having. We received your email about this and we replied to you right away, but have yet to receive a response. As for the loading issues, we have resolved this. The app should be responding a lot better now. Please reach out to us with anything else you may need.