Outback Western Wear review for Advanced Shipping Rules
June 19, 2020
This app looks like it does everything I need. Unfortunately, it is clunky to use in that it is constantly resyncing with my products such that it takes FOREVER to get to the point where I can assign products to Product Groups. For this reason, it's pretty useless. Additionally, the UI for choosing products is very limited. Each product has to be added individually as I cannot add all the products that have a certain price or are in a existing Shopify collection. It's like a version .9 product. So close but so far away.
This is legitimate feedback. When using our app, the app does need to wait for the product catalog 'to be still' in order to re-assign products to a different product group. If the app was to reassign products while there are other updates being made to a product it could cause conflicts, and lead towards things being permanently out of sync. There is a way around this, but it would be a significant investment of time and resources to complete: having a real-time automatic clone of the product catalog using Webhooks, but there are so potential risks with this approach, and it would force us to raise the price of the app. This review does make an important and correct point: if there is a case where you need to re-assign a product ASAP for whatever reason, and you are running some other bulk update on your catalog, you will have to wait. We will use this feedback to reconsider the feasibility of implementing what is needed to solve this problem. Perhaps it could be built as a premium feature.
