Advanced Shipping Rules
The reviews for the Advanced Shipping Rules app are overwhelmingly positive, highlighting the exceptional customer service provided by the team, particularly by individuals like Molly and Brian. Users appreciate the app's complex capabilities, ease of use, and the ability to customize shipping rules to suit their specific needs. The support team is praised for being responsive, patient, and going above and beyond to assist users in setting up the app effectively. Many reviewers mention that the app has been instrumental in streamlining their shipping processes and solving complex shipping rate issues. However, there are a few negative reviews that mention issues with billing and slow support response during critical times.
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This has really helped our business over coming some issues with shipping rates and the customer service whilst setting it up has been great
Customer service is amazing! Brian jumped in to help me set up the app and figure out how it could best meet my needs. He sorted me out in about 5 minutes. He completely exceeded my expectations!!! Kevin
Very responsive and helpful support + complex capabilities with the app - very useful!
ASR is a foundational app that's essential to our store. We've pretty much used this since Day One of our business. We have very complex shipping set up, local/regional/national with numerous carriers and fees, and we couldn't make it work without ASR. Support is great. Any questions or technical issues I've been able to get help with in a matter of hours. (Thanks, Brian!) They're patient and super helpful.
I've loved the additional flexibility this app provides for my business and the customer support is fantastic. I had some questions on set-up and the company jumped into my set-up in under an hour and helped me resolve everything. Five stars all around!
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