All reviews

Rating Breakdown

  • 5
    93% (278 ratings)
  • 4
    3% (9 ratings)
  • 3
    1% (2 ratings)
  • 2
    1% (3 ratings)
  • 1
    2% (7 ratings)

Reviews with Text

  • 100% (298)
Review RSS Feed Review RSS Feed

5 / 5 Share

Dec. 1, 2025

This app has been great so far, and Molly has been quick to help with anything we need. Highly recommended!

Using app

9 months

Total reviews

4

Average rating

5.0

5 / 5 Share

Nov. 11, 2025

I don't know how we functioned before using ASR. Absolute game changer and the customer service is just as good!

Using app

About 2 years

Total reviews

3

Average rating

5.0

5 / 5 Share

Nov. 7, 2025

I had a very specific pricing I needed for shipping and this app worked great. Had a minor issue (on me) setting up - I emailed support and they helped me fix it immediately. Working perfectly!

Using app

3 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 4, 2025

Easy to use, works great, and amazing customer service!!

Store

Pops Knife Supply

Using app

Over 6 years

5 / 5 Share

Nov. 4, 2025

A fully comprehensive app that solved our complex shipping rules with ease and logic. I had been searching for a way to achieve something I that Shopify couldn't, and ASR came up in every search (Google, AI, everything) that I used to try to solve it. The free trial is forever which takes off the pressure of setup and testing before committing. The big plus is the outstanding, personable customer support! Molly takes her time to gain clarity on what we were trying to achieve, and guided us through right to a successful setup. So grateful.

Store

Stanley Snacks

Using app

8 days

5 / 5 Share

Oct. 21, 2025

Fantastic app with pretty much unlimited shipping rules/rates options. Simple setup and rates load super quick in Shopify. Have used it successfully on multiple Shopify site. The best support too. Molly rocks. Thank you!

Using app

About 2 months

Total reviews

4

Average rating

5.0

5 / 5 Share

Oct. 3, 2025

Molly is always super helpful and patient! We have lots of complicated requests and she always has a solution for them.

Store

Opopop

Using app

Over 2 years

Total reviews

8

Average rating

5.0

5 / 5 Share

Sept. 17, 2025

Brilliant customer service and support in assisting us to get the rates working exactly as we would like them to.

Using app

6 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 12, 2025

Molly always get me taken care of quickly. Great customer support.

Using app

Almost 5 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 1, 2025

One of the few apps we've been using since day 1. The app never fails. And if something is wrong it has always been my fault and Molly has always been there to help. The support is straight to the point and always resolved within the first message. They keep their prices stable which is rare in today's shopify app world. Best app for shipping rates hands down.

Using app

Over 7 years

Total reviews

20

Average rating

4.2

5 / 5 Share

Aug. 27, 2025

We have two sites with multiple product groups, fulfillment locations, as well as domestic and international shipping destinations. The rules we needed were fairly complex both to build and to explain. Not only did the app accomplish what we were hoping, the support from Molly included multiple back and forth email replies with extensive documentation, patience, and even videos showing me how to set up the more complicated aspects. Great app, even greater customer support. Highly recommend.

Using app

About 2 hours

Total reviews

3

Average rating

3.7

5 / 5 Share

June 5, 2025

Great app, easy to use and gave us the ability to create custom shipping options for our customers Australia wide

Using app

About 3 years

Total reviews

5

Average rating

5.0

5 / 5 Share

May 20, 2025

Works well, gives us the granularity of postcodes that we need.

Using app

About 2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

April 14, 2025

Excellent shipping options and support!

Using app

Almost 3 years

Total reviews

6

Average rating

4.8

5 / 5 Share

Feb. 4, 2025

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 14, 2024

Amazing app and aftercare providing help very quickly with any issues we came across during setup and 3 years into use! Highly recommend using this app!

Using app

Over 3 years

Total reviews

2

Average rating

4.0

5 / 5 Share

July 19, 2024

Well, what can I say? ASR was a real puzzle to us in starting to add shipping to our store but can't say enough about Molly from Support. She was patient and made everything quite easy to understand. Thank you for everything, much appreciated.

Using app

16 days

Total reviews

1

Average rating

5.0

5 / 5 Share

July 12, 2024

I had some complicated shipping rates- some items free, combined shipping, etc. the ability to use blended rates is ideal I’m NOT an IT type.. so needed help every step of the way. Molly was incredible! Her directions were exact, and clear. In a few sessions, I had everything in order and my shipping is working perfectly now. I recommend this app.

Using app

30 days

Total reviews

2

Average rating

5.0

5 / 5 Share

July 9, 2024

ASR is a comprehensive tool which provides users with a very high degree of control over their unique shipping arrangements. In our case, we had several zones within the same city and ASR helped us create individual pricing for each. Molly is an absolute champion and was polite, patient, and helpful the whole way through. We really liked the ability to use and test the tool on our live site without any visibility to the customer. Thank you!

Using app

12 days

Total reviews

2

Average rating

5.0

5 / 5 Share

June 18, 2024

We love Molly! This was our first time using ASR for our Summer sale and everything went so smoothly! We quickly found that this app was necessary, and provided a service that Shopify could not. We had several questions and Molly answered all of them, she went above and beyond and talking us through every step. Thank you Advanced Shipping Rules!

Using app

13 days

Total reviews

2

Average rating

5.0