All reviews

Rating Breakdown

  • 5
    84% (27 ratings)
  • 4
    6% (2 ratings)
  • 3
    0% (0 ratings)
  • 2
    3% (1 ratings)
  • 1
    6% (2 ratings)
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4 / 5 Share

July 22, 2024

Overall a good service with friendly, helpful staff. The Shopify app is straight forward and easy to use; the main improvement they could make would be if a COA could be auto transferred to customers through the Shopify app after an order is complete on occasions where the COA was not created before order completion. Having to go to the Verisart website to create and manually transfer a COA to a new owner is a bit more of a slog. The website is unfortunately not as intuitive as the app and more prone to glitches.

Using app

--

Total reviews

1

Average rating

4.0

5 / 5 Share

March 23, 2024

A perfect fit for our business. We have been using their services for over a year now. The Verisart team is innovative and very helpful. They are always finding ways to improve the service and are open to user feedback.

Using app

About 1 year

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for your 5-star review and valuable insights! We're thrilled to hear you're pleased with our services. Customer feedback is incredibly important to us as it helps us continuously improve and evolve.

5 / 5 Share

Feb. 6, 2024

Verisart are true pioneers in the world of digital provenance, ownership and certification, working with some of the biggest artists in the field . The token gated integration with Shopify is beautifully designed and works seamlessly, providing a great value add for my collectors. Highly recommended.

Using app

6 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for taking the time to share your thoughts and for the 5-star review! We're so glad you're happy with our services – your feedback means a lot to us.

4 / 5 Share

Jan. 30, 2024

This is an awesome company, just don't like the fact that they are not 24/7 with the help desk. They will take the time with you to make the best experience you can have and it seems they are eager to develop themselves in this arena, they offer great incites. I think for it's main purpose it is the best, but for tokengating it could use some work to get the best title in that aswell.

Using app

About 2 months

Total reviews

1

Average rating

4.0

Developer Reply

Thank you for your review and taking the time to share your thoughts! We greatly appreciate your kind words. Currently, our customer support team is available from 9:30am to 6pm GMT. We typically respond to all inquiries within 24 hours during weekdays and 48 hours at the weekend. We are working towards 24/7 but are not there yet! Regarding our tokengating functionality, please share any specific suggestions for improvement via [email protected]. We value your input and are always looking to improve our service!

5 / 5 Share

Nov. 30, 2023

Very helpful support team during the whole process of setting up different Verisart solutions. Customer support was great! Always friendly, very competent and fast answers. I can highly recommend the Verisart app for your shopify store. I especially like the tokengate feature, which works great!

Using app

29 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 28, 2023

Incredible for making the selling of NFTs seamless and easy from your Shopify store! This allows us to combine the sale of both digital and physical collectibles from the same storefront. Great support team as well. Excited to explore other functionalities as they get built.

Store

HUG

Using app

9 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 22, 2023

Seamless integration and outstanding support. Our store is now Web3 enabled!

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 15, 2023

Outstanding Certification Services for Artworks – Verisart Impresses Across the Board! Dear Verisart Team, I would like to express my sincere satisfaction and enthusiasm for your services. As a passionate artist creating both large-format photographs and digital artworks, I have found the perfect partner in Verisart for certifying my works. The ability to directly order unique QR stickers has significantly streamlined my workflow. These stickers are carefully applied to the back of my physical artworks, seamlessly connecting the physical piece with the aesthetically pleasing certificate stored on the blockchain. The feedback from my collectors speaks volumes – they appreciate the transparency and security that Verisart provides. I am particularly impressed that Verisart not only certifies digital artworks but also enables seamless integration into my collection interface. The combination of physical and digital certificates creates a cohesive presentation of my artworks. A small request on my part would be the implementation of a discount system through Tokengate for owners of my NFTs. Currently, while the NFT can be claimed for free via Tokengate, a discount for purchases in my shop would enhance the connection between digital and physical art experiences. An individual URL for certificates could further emphasize the exclusivity of my works. I would also like to highlight the personalized support provided by the Verisart team in a specially arranged conversation for me. This individualized attention has only strengthened my positive impression of your company. Overall, I am extremely satisfied with Verisart and recommend your services with the utmost confidence. Thank you for your excellent work and dedication to the art community. Best regards, André Wagner

Using app

7 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 13, 2023

I would highly recommend Verisart. The technology they have created integrates well with our shopify store and is effective at delivering its NFT minting service.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

July 9, 2023

I received tremendous support from VERISART. And just about two weeks ago, I started my NFT art project. I was able to transform the proof of you being Cinderella, the statement "I have a one-of-a-kind glass slipper in the world," into an NFT Art and offer it as a service. I have been creating physical glass slippers for 20 years, but due to the impact of the pandemic, the lives of my customers have changed. This made me realize the need to transform my creative output. That's when I first contacted VERISART for support back in February. At that time, I didn't even have a wallet. Although I had some knowledge about the concept of blockchain and NFTs from reading books, I didn't know anything practical, like having a wallet. As a result, I encountered some very basic stumbling blocks (like connecting OpenSea with a different wallet). However, through their chat support, they guided me to resolve each issue properly. It's understandable that it takes time to receive a response due to the significant time difference with Japan and occasions like the Easter holidays. But I received responses, solved the challenges, and slowly but steadily moved forward. The staff members at VERISART guided me patiently, even when I asked the same questions repeatedly (although I couldn't see their faces). Lastly, I would like to add that when I shared the purpose and concept of my project in between questions, receiving encouraging words like "That's wonderful! (It was really a much nicer word)" became a reason for me not to give up along the way and helped me accomplish the setup. Thank you!

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

June 19, 2023

I would definitely recommend Verisart. It's is easy to use and works well for all our artists and ourselves. The setup was very easy and the team was very helpful throughout the process. Now with the pre-minted feature, we are able to cater to more artists and their different needs. Whenever we run into an issue the team makes sure to resolve it promptly.

Using app

9 months

Total reviews

1

Average rating

5.0

5 / 5 Share

May 16, 2023

I would highly recommend Verisart, both for the technology they've built, but also the customer support we've had throughout the entire process. They even responded to our last minute requests on a Sunday (TIP: Don't launch projects on Mondays!) and the feedback from our customers as been incredible.

Using app

About 1 year

Total reviews

1

Average rating

5.0

2 / 5 Share

April 18, 2023

My experience with the Support Chat was extremely disappointing. I attempted to set up their services, but the Support Chat remained unresponsive for weeks, leaving me unable to confidently proceed with the setup process or get timely answers to my questions. It left me questioning the purpose of the Support Chat. Furthermore, I encountered issues when minting my first test NFT, despite diligently following the provided steps, and was unable to claim it. This led me to anticipate that my potential customers may encounter similar problems and seek support from my store, while I was unable to obtain assistance from Verisart. As a result, I made the decision to uninstall the app and cancel my subscription, which I had been paying for several months."

Using app

About 2 months

Total reviews

2

Average rating

3.5

Developer Reply

Thank you for your feedback. We apologize for the negative experience you’ve had with our app and for the lack of support. We took 8 days to reply to your last message which we recognize was not acceptable and does not adhere to our commitment to replying within 48 hours. There have been some recent changes to our team which have now been addressed. Your messages didn’t mention the issues with the claim flow. This works smoothly for all our other customers and we’d very much like to understand what didn’t work for you. Should you wish to resubscribe again, we would like to offer 3 months for free as well as a free onboarding call as a means of apology and to ensure you have the best experience.

5 / 5 Share

Feb. 1, 2023

Verisart is the best way to create a token gate for NFT-linked products. The team worked relentlessly to make sure our launch was smooth as can be. Thank you for creating an amazing UX for this experience.

Using app

20 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 20, 2023

Verisart is a great way to sell and mint NFT’s directly on your Shopify store. Finally a solution for artists, collectors, and gallerists. The app provides a seamless experience, with great customer service and end-to-end support for those new to the NFT space. It also offers a certificate of authenticity landing page for added verification of purchases. It's user-friendly and integrates well with Shopify stores for an easy NFT minting solution.

Store

DePay

Using app

10 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 15, 2022

Complete a test NFT order with this app and you'll see why it's so amazing. Alongside the NFT that goes on chain and on Opensea etc, your customers also get an added Certificate of Authenticity landing page to verify the purchase. So cool. Really enhances the purchasing experience.

Store

SDHUBJ

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 6, 2022

We are an art gallery who uses the Verisart app for all of our artists NFT drops. The team at Verisart provide incredible customer service, they provide end-to-end support for artists, galleries, and collectors. Using the app has been a seamless experience and is incredibly user friendly, even for those who are new to the NFT space. We have also been using the Verisart certification service for all of our physical and digital artworks for the past 7 years which has also been very useful. We highly recommend Verisart for any NFT project and certification services.

Using app

17 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 3, 2022

Game-changing application for artists, collectors and gallerists. The team at Verisart provide great support, advice and timely response to user experience feedback. ART LDGR [ www.artldgr.art ] launched in Aotearoa New Zealand in 2022 with the desire to offer artists here with an opportunity to gain a 5% resale royalty on the secondary market sale of artworks. With Verisart built into our point of sale system on Shopify we now have the ability to deploy blockchain smart contracts for our art sales and every artist we represent. We represent some of the biggest artists in our country and needed a system that would be reliable, sustainable and reputable. Verisart provided a secure and reputable system that is run and supported by reputable leadership. The more people who use this system, the safer and more reliable it will be as the leading international site for blockchain contemporary art sales. Looking forward to working in this space and seeing the community grow.

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 22, 2022

I really like Verisart. My experience has been with the Application, the onboarding agent and the client support manager. Verisart provides individual and personalized support to their clients and merchants. They provide a robust marketplace that integrates with my current tools and workflow (Shopify) and the market has some big names. In addition, new integrations and collaborations are on the horizon. I highly recommend working with Verisart. Especially if you have an eCommerce site and want a physical/digital solution that also provides Certs for collectors (all customizable!)

Using app

6 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 22, 2022

We're a curated platform of digital art, furniture & spaces and we're so glad we found Verisart's solution to mint and sell NFTs directly from our store. We launched a blind drop with support from the Verisart team who were a great help!

Using app

10 months

Total reviews

1

Average rating

5.0