All reviews

Rating Breakdown

  • 5
    97% (58 ratings)
  • 4
    2% (1 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    2% (1 ratings)

Reviews with Text

  • 95% (57)
Review RSS Feed Review RSS Feed

5 / 5 Share

Nov. 27, 2025

It's Thanksgiving and I have a Black Friday promo I was testing and couldn't get it to work. I emailed support and Felix had a solution for my issue in less than 2 minutes. Thank you so much! Grateful for your excellent support!

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 13, 2025

The app does exactly what it says, the configuration is very easy and straightforward, an added value is the support, they reacted almost instantly and fixed a compatibility issue with our theme in a matter of minutes.

Store

Sirocco

Using app

About 2 hours

Total reviews

5

Average rating

5.0

5 / 5 Share

Nov. 11, 2025

Felix answers very quickly and is able to make sure our add to cart pop up looks the way that we want it to

Using app

About 1 month

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 7, 2025

We've had a good experience with this app. We wanted for customers to be able to select a gift product when they bought a more expensive item. Vex Auto Add is straightforward and easy to set up. Whatever problems we had, Felix was there to solve them in the least amount of time. So, great support, much appreciated. We ran a campaign using Vex and had very good results.

Store

Medans

Using app

5 days

Total reviews

8

Average rating

4.5

5 / 5 Share

Nov. 5, 2025

The support reacts promptly and fixes issues really quickly despite through email support! We had issues on offer configuration, and pop-up not scrollable. They usually respond within 1-2 hours, and are able to fix the theme compatibility issue very quickly -- so now the pop-up is scrollable, and we are able to show more products for people to choose one from in GWP.

Store

Robeez

Using app

6 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 3, 2025

Absolutely outstanding app and support! This app works perfectly for automated upsells and adding products to the cart — exactly what I needed. But what really stands out is the support team. They are fantastic — lightning-fast responses, super helpful, and genuinely committed to solving any issue. I rarely experience support this good. They went above and beyond to make sure everything worked exactly the way I wanted. Highly recommended!

Store

D'QAR

Using app

10 months

5 / 5 Share

Oct. 30, 2025

Love this app. Especially for free, the support is amazing.

Store

Heiych

Using app

10 months

Total reviews

6

Average rating

5.0

4 / 5 Share

Oct. 21, 2025

Very good customer services who are always on hand to help with questions.

Store

KÄLLA

Using app

6 months

Total reviews

1

Average rating

4.0

5 / 5 Share

Oct. 1, 2025

Felix is the best! Fast replies and actions if you have a special request

Using app

About 4 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 17, 2025

Support is quick and very helpful! App does exactly what we need it to.

Using app

9 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 8, 2025

Great app and service, helped me solve a problem!

Using app

3 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 27, 2025

App tut alles was sie soll :) Support ist sehr schnell.

Using app

About 1 month

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 1, 2025

Amazing customer support with Felix. With this guys everything is possible !!

Store

Tempus Mods

Using app

--

5 / 5 Share

July 25, 2025

excellent support

Store

Shaks

Using app

5 days

Total reviews

2

Average rating

5.0

5 / 5 Share

July 21, 2025

Store

ARTDOT

Using app

13 days

Total reviews

4

Average rating

5.0

5 / 5 Share

July 4, 2025

Really like the interface and the friction free approach to add something for customers who are about to purchase, I just launched it in my store and I hope it will help to increase conversation rate

Using app

About 3 hours

Total reviews

9

Average rating

3.8

5 / 5 Share

June 26, 2025

The Vex Auto Add is the best app I have found to bring functionality that is not possible with what Shopify offers stock. The app is simple and with unlimited possibilities and with a little knowledge can get everything done. The best part is the support, Felix and the team are super knowledgeable and have done hot fixes to cater to my store that go above and beyond expectations to have rules work exactly as intended! Highly Recommend

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

June 14, 2025

This app is really very useful, I recommend it! A special mention to Felix, who is always very responsive and gives excellent advice whenever we have a question. For example, we wanted to trigger Vex based on customer metafields so he recommended that we use Shopify segments combined with Shopify Flow to add tags to customers, finally triggering Vex app ! Thanks again Felix for your help !

Using app

About 1 month

Total reviews

4

Average rating

5.0

5 / 5 Share

June 12, 2025

really recommended, the support is also responsive and willing to help solves any issues

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

June 11, 2025

Would 100% recommend. The app is easy to use, and covers a lot of features. Plus, the customer service is really fast and super friendly - we asked for custom changes and they did them without any problem.

Using app

1 day

Total reviews

8

Average rating

5.0