All reviews

Rating Breakdown

  • 5
    96% (27 ratings)
  • 4
    0% (0 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    4% (1 ratings)
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5 / 5 Share

March 27, 2025

Amazing customer support. I sent an email and received a response within five minutes, and the developers went in to fix the issue. Would highly recommend!

Using app

--

Total reviews

4

Average rating

5.0

5 / 5 Share

March 17, 2025

Really great app, special thanks to the dev who is super friendly and reactive, 5/5 !

Store

Y-SIDE

Using app

1 minute

Total reviews

4

Average rating

4.0

5 / 5 Share

March 1, 2025

Using app

3 months

Total reviews

3

Average rating

4.7

5 / 5 Share

Feb. 26, 2025

It is THE ONLY gift auto add to cart app that can work with another cross-sell app (we use Zoorix)!! Other auto add apps are always based on regular add to cart CTA to trigger GWP cart value threshold, which doesn't work with cross-sell app well. The support team is very responsive too. We want to have the free gift auto added again when the condition is met and gift previously was removed. They got to it pretty quickly and helped us resolve the issue. Really appreciate it!

Store

Piloti

Using app

1 day

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 20, 2025

Great app. Extremely easy and quick to install and use. Highly recommended!

Using app

7 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 19, 2025

Felix was a great help when we ran into a tech issue. He also went the extra mile to setup an additional rule for our store that would prevent further issues. Amazing customer service.

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 18, 2025

This app has truly been a lifesaver! It has all of the exact features we need for multiple different projects we were working on. I also found there to be a lot more customizations than other auto add to cart apps. The best part is the support - they are always there when you need them! Every time I have reached out with a question or request, they always have an answer or are able to figure out my issue quickly. I highly recommend Vex!

Using app

20 days

Total reviews

4

Average rating

5.0

5 / 5 Share

Feb. 11, 2025

Great app! Easy to use, and great support!

Using app

About 2 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 6, 2025

Excellent service and app. The customer support is fast and very good. Thank you.

Using app

22 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 30, 2025

The app works great for our store needs. The support is especially fast and would help offer custom solution to our problem. Amazing service!

Using app

2 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 27, 2025

Vex support has been exceptional! They respond very very fast and has able to make necessary checks and fixed problems it a timely manner. Kudos to Advan Software!

Store

Mearth

Using app

21 days

Total reviews

4

Average rating

5.0

5 / 5 Share

Jan. 24, 2025

Felix mi ha supportata passo dopo passo nella configurazione dell'app, è stato davvero determinante! Consiglio a tutti di usare questa app. Complimenti davvero!

Using app

About 1 hour

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 23, 2025

Very good application, works perfectly and the after-sales service is responsive!

Using app

22 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 23, 2025

Good and user-friendly app. Quick and helpsome support also!

Using app

About 23 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 20, 2025

Simple to setup and use. Does what it says on the tin. The support team is amazing also and will help you design the popup to meet your need

Store

MAMO

Using app

2 days

Total reviews

5

Average rating

5.0

5 / 5 Share

Jan. 18, 2025

Vex is an outstanding app! The team’s support is unmatched – they’re quick, efficient, and truly care about user feedback. They worked hard to customize the design to fit my store perfectly, and the result is fantastic! I love how simple and effective the app is. I’d happily recommend it to anyone – if they charged for this level of service, it would be worth every penny. Amazing experience all around!

Using app

1 day

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 15, 2025

Incredible support from Felix, we had an issue causing added gifts with lower amounts than intended due to automatic discounts. Felix took up this issue and fixed it within days, something that other paid apps couldn't resolve ( or wouldn't ) Great job guys, keep crushing it.

Using app

8 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 13, 2025

A very good application and the support is 10/10 ! The application works as expected and it is compatible with a customizable cart. I had an issue with my application and Felix responded very fast and helped me

Using app

About 2 hours

Total reviews

6

Average rating

5.0

5 / 5 Share

Jan. 11, 2025

The app works great! Had a little issue on installing and the support was immediate and fantastic. Highly recommend!

Using app

2 days

Total reviews

6

Average rating

4.3

5 / 5 Share

Dec. 11, 2024

I gave this app a try because I was desperately looking for a solution that automatically adds gifts to customer carts, and it exceeded my expectations! The customer service is top-notch—super responsive and even offered to customize the pop-ups to match my store’s branding. Felix was incredibly helpful and made the setup seamless. This app is a game-changer for offering gifts to customers without overwhelming them. I’m really glad I found it, and it’s been a huge time-saver for my store. Highly recommend!

Using app

1 day

Total reviews

6

Average rating

5.0