Vex Auto Add To Cart Free Gift

We use Vex on airborne.bike to automatically add the matching fork, plus the seat post shim where a frame needs one, when a customer orders one of our titanium frame kits (Valor, Endeavor, Marauder and Arsenal 7°). A second rule shows a popup so the rider can choose their free Helix headset, ALPHA or BETA. It handles frame-specific parts at $0 cleanly, and the rules are easy to manage once they're set up. What really sets Vex apart is the support. When we hit a couple of edge cases in live testing, a cart stall and a duplicate add, Felix asked for reproduction steps, found the cause and deployed a fix within days. He also gave us clear guidance on structuring our rules so the auto-add and the choice popup work together. Our retest on all four frames came back clean. Fast, patient, genuinely helpful support from a small team. Highly recommended. Jamie Raddin, Airborne Bicycle Co.

Great app if you want a simple giveaway setup, that can be completed within 30 minutes. Had one tiny issue which the team behind Vex responded to within a few hours. Recommended!

Easy use and great customer service!

Excellent customer service

The support team responded promptly and addressed my concern in a professional manner.

Good App, Support team good - Felix been great!

just installed and contacted customer support for assistance with a setup issue on our end. very quick response time and extremely helpful. great app

Świetny support reagujacy na wszystkie pytanie super szybko i wprowadzjący poprawki jeśli są takie wymagane. Sama aplikacja działa super.

The app successfully handles both automatic gift additions and pop-up gift selection for customers. Everything works as expected and the features are reliable. Their support team deserves 5 stars - they helped us configure everything from scratch and were very responsive throughout the process. My only suggestion would be adding an option to display the gift selector as an embedded widget on the page rather than only as a pop-up. Recommended!

Very fast customer service and easy to use

great customer service, replied within 30 minutes.