All reviews

Rating Breakdown

  • 5
    91% (85 ratings)
  • 4
    1% (1 ratings)
  • 3
    1% (1 ratings)
  • 2
    1% (1 ratings)
  • 1
    5% (5 ratings)
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5 / 5 Share

Jan. 20, 2023

viaGlamour is very helpful, great customer service, and easy to work with. it's a great overall experience.

Store

TOTESH

Using app

6 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 18, 2023

Keira is the best partner to work with, able to respond late night questions, able to handle every question you can ask, I am building my store and it is great to have someone like Keira for support! 100% recommended!

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 18, 2023

Incredible service and customer support. Always replies very quickly with useful feedback. The packaging and products are superb. Highly recommend!

Store

Zach's

Using app

12 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 17, 2023

In addition to a great range of products, their customer support is really excellent! Cannot say enough good things about the help they provide. A special shout out to Kiera R for her patience in answering my questions, and providing mini vids to show me how to do what I needed. All this at 11 pm Eastern!! Thank you!

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 2, 2023

LET ME TELL YOU! Keira is the best! Every question I have was answered! I ABSOLUTELY LOVE THE EQUA-DERM MASK!! It really does what it says it will! It dried in 5 minutes and literally calmed down my face while on a Facebook Live that I was able to sell it fast! It’s FABULOUS! Happy Customer!! I LOOOOOVVVVE KEIRA!! I WOULD NOT HAVE BEEN ABLE TO KNOW HOW TO SEND OUT AN ORDER AND WAS HAVING DIFFICULTY WITH MY ACCOUNT!! I WAS HELPED TREMENDOUSLY!!! Thank you Keira and ViaGlamour!!

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 6, 2022

Kiera is amazing. I'm new and he has been beyond helpful. I told him he can never leave the company. True story.

Using app

9 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 24, 2022

From the moment that I started using the ViaGlamour Beauty app I've received the utmost support from them and all my questions are always answered in the best way! Starting a new business is never easy but Keira, the business manager always does the best to make sure that everything goes well. I really appreciate that! It can only get better with support like this! Via Glamour is amazing! Simply put.

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 29, 2022

I am so thankful for Keira! Opening up my own beauty line has been a dream of mine and I am so thankful to have found viaglamour. Keira, is always willing to help and answers ever email I send swiftly. This app is top notch and any one out there who is looking to start a cosmetic line without having to do it from scratch .. look no further. I have ordered several products and I am so pleased at the quality, the ingredients, and the designing is everything. Thank you Keira for creating these amazing cosmetics and for creating a lane for new entrepreneurs to have a chance at creating a prosperous business.

Using app

Over 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 27, 2022

This app has been such a blessing in starting my beauty line. Keira has been so helpful and patient answering all my questions and guiding me through every step of the way. High quality products.

Using app

7 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for the kind words!! I loved talking with you (and getting to do a little bit of designing!!) - Keira

5 / 5 Share

Sept. 26, 2022

I used the viaGlamour app to help with customizing my cosmetics line. Keira, as my account manager has been super awesome and helpful in helping me to navigate through the app making the process very understandable. Thank you Keira, I really appreciate your time and effort!

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 23, 2022

Keira is a rockstar! Very knowledgeable, prompt, and courteous. There’s a lot to navigate in Shopify and it’s good to have someone in your corner with these skills.

Store

Shimma

Using app

7 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 17, 2022

product packaging looks high quality and the app support is super dedicated to helping you promptly and effectively. I think if you are creating a new cosmetic brand viaGlamour is a great choice!

Using app

Over 1 year

Total reviews

34

Average rating

4.6

5 / 5 Share

July 29, 2022

Products are of great quality! I am not the best tech savvy and Keira has been very helpful with all the questions I have whether it's about shipping to other countries, setting up something for the store or just needing assistance on some orders. With a very busy schedule I have, I am happy to have Keira who's very prompt and happy to assist me whenever I need them. Very helpful and patient! Will check out the new products and hoping for continued great collaboration with Viaglamour.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

July 18, 2022

I've been with viaGlamour since over a year and my account manager Keira has always been of such help. Especially with all the new amazing updates and added shipping locations, so exciting but I was a bit overwhelmed with the new integrations. Keira helped me a lot and made sure I'm all set :)

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

May 17, 2022

I started my own business with the ViaGlamour team, and they have been just AMAZING and helpful in working with me to set everything up. The product quality is OUTSTANDING, it competes with any top-of-the-line famous brand, our team loves it !!! Highly Recommend!

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 17, 2022

We've partnered with viaGlamour to offer natural beauty products in our health and wellness store. The app itself is great, and the products are TOP NOTCH. But the BEST thing about working with viaGlamour is our rep, Keira. She is INCREDIBLY helpful and very knowledgable. She always goes above and beyond....even on weekends. We love working with her!!!

Using app

About 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 28, 2021

This is an amazing app, it just didn't work for what I was looking for. I do suggest using the monthly subscription until you are fully ready to commit to a yearly subscription. The discount, provided with a year membership, as enticing as it is, is not refundable if you choose to discontinue the app. Customer support was absolutely amazing, emails were answered promptly, issues were fixed within minutes and it was a pleasant experience, it just didn't work for me. I was looking for something that offered a product box, outside of the Beauty Box, that was customizable and not generic. Would recommend this to anyone who is looking to expand into the cosmetic industry. C&P of Terms of Use : "We offer an unlimited trial and an opportunity to try any any products prior to susbcribing to a paid plan. If you decide to subscribe to viaGlamour you can cancel your susbcription anytime through your dashboard or by sending a support ticket through our app. Refunds are not provided if you cancel your subscription with us and account funding will indefinitely remain linked to your acccount."

Using app

1 day

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 3, 2021

Having this app is a must have. Makes doing business enjoyable and so convenient. Keira is great and very reliable and efficient. Highly recommend using this app. Omg!! I am LOVING my samples!! I didn’t know which ones to use first haha!! Last night I used the Sunflower Scrub, with the Anti-Aging Night Cream. LOVE It!! I shared it with my friends on FB and now they are wanting to buy it. Love the soaps, lipstick, lipgloss and the lip scrub is amazing. I’ll be trying some other samples soon. I’m so happy ordering my samples. Thank you for the great job that you!!

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 9, 2021

Starting a business can be such an stressful experience, but when you partner with the right team, everything is easier. And, yes, I used the word team, because in the end viaGlamour tends to be more than just a vendor or supplier. They go above and beyond. Recently, I was having a technical issue with my designs and after trying different options, I sent and email a bit late at night requesting help, thinking that I would get a solution probably within one or two days. To my surprise, a few minutes later I had a response from Keira, who patiently assisted me and she fixed the whole thing in a matter of minutes. Thanks to her I was reassured on how reliable viaGlamour is. Thank you again. You guys are the best!

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 8, 2021

Great service from Keira. Very professional and always available to help us. THank you so much. I'm very happy with the services.

Using app

11 months

Total reviews

1

Average rating

5.0

Developer Reply

I'm glad I could help! Thank you for compliment too! -Keira