viaGlamour | Cosmetics Lab
Sell vegan cosmetics + skincare products with your own designs
Rating
4.5
feedback
93
chart
#1,351
All reviews
Rating Breakdown
Oct. 4, 2021
This app is excellent! It really makes it so easy to get a cosmetic store up and running. They do all the formulation and labeling, all you have to do is provide the store (Shopify) and packaging design (which they will help you to make sure it looks right). Customer service/support is quick, and they do everything to get the orders right. The makeup is VERY high quality, I've personally been wearing it daily for months now, and the skincare products are clean and sensitive-skin friendly. They provide standard product photos, so the only downside is you will need to order samples if you want any lifestyle shots or swatches on the skin. But honestly that's a much lower investment/startup cost than formulating from scratch. They have a full line of makeup and skincare products, so you can offer everything from concealer to eyeshadows to skin serums. ViaGlamour also makes it super convenient because they use a DTC/dropshipping model so you don't have to buy products up front and store them. Overall a WONDERFUL company. It has been such a pleasure working with them and their team. Highly recommended for anyone looking to add beauty products to their e-commerce store.
Sept. 10, 2021
Myself and customers absolutely love the products! Shipping is always so quick! Friendly support. Highly Recommend them.
Thank you so much for the kind words, love to hear customers like their purchases!! 🙌
July 4, 2021
Everyone is so nice. Communication is on point. Shipping is on time. The makeup is fabulous!! My mom and I love it!! Natural look. Not heavy. Easy to put on. Im so happy with viaGlamour ❤ their team is awesome!!!
May 13, 2021
viaGlamour has been such a blessing in disguise! They helped me get started on my dream of owning a cosmetics brand, and between the amazing customization they offer to the quality which is PERFECT, I couldn't be prouder to work with them!
We love making your products, thank you so much for supporting us! ✨- Keira
Feb. 27, 2021
I have used Via Glamour for a year, fabulous product perfect packaging and excellent service. Definitely recommend this company
Thank you so much -- we love hearing that! Thank you! 😌
Feb. 5, 2021
This app is wonderful, and 2021 is already off to an AMAZING start with some killer new updates! Anything you could need is handed right to you.
You're too kind; excited to keeping showing you all of the new products! It's going to be a big year! Thanks for being with us. ✧*。- Keira
Jan. 23, 2021
I used this App for a few months now and I can simply describing as fantastic. The product quality is amazing, nothing less than big Companies, and I am a beauty veteran - name same of them and I work for them or had a friend that did work and gave me insight. This gave me a lot of confidence to start my own online store and I personally tried a good bunches of products and I was pleasantly surprised with the products quality. The support is great, always available and my Account Manager Keira is super helpful,and professional. They just also update the App and is even better and super easy to use , and the new pics and swatches are great to be uploaded. To summarize, get it and you will be super happy!!
I absolutely love forwarding reviews about the formulas to my colleagues that work on improving the products every day. You're always making us smile; that's for all the kindness that you're sharing with us! - Keira 🇬🇧🇨🇦
Jan. 20, 2021
I like this app because the quality and service both are great. I like they respond on time. They are open for feedbacks, they are attentive, work with you and always help promptly.
It was all my pleasure chatting with you! Thanks for the great ideas on what we can build into our next app update; I'm really excited to work with you. Thank you for the taking the time to talk with me. ✨- Keira from viaGlamour
Jan. 20, 2021
An absolutely incredible app to use! Very easy and very fluid, never had any issues with the products or the service of the platform and the dedicated Account Manager, Keira, is a dream to work with, very professional and very helpful with any queries or questions you may have. I would highly recommend this platform for any one wishing to start their own beauty line.
Jan. 7, 2021
I love having the ability to design my own products and put the kits together. It’s such a cool process. I had a very small problem and they called me on the phone to fix it... how’s that for customer service??!! Not an email like you usually get. Definitely worth it and the product samples were amazing. They were gorgeous in their packaging and the products themselves were fabulous. I’m sold!
Thank you so much! I'm really happy that I could help over the phone; I love doing calls! Thanks for the kind feedback about the samples too! - Keira 🥳
Dec. 18, 2020
VaiGlamour is amazing! First off, the customer service is first class. Keira is very friendly, and knowledgeable about the products and services that the company offers. I called and within a matter of seconds an actual human (Keira) picked up the phone. No robots or voice prompts to go through before help arrives. Second, their products are top quality. I ordered a sample of the liquid lipstick so my wife could compare it to the other lipsticks that she has, and ViaGlamour SURPASSED all the other big name brands she has inside her drawer. The liquid lipstick has a smooth, deep, pigmented texture that stays on all day without drying your lips out. The packaging looks and feels amazing, and the smell of the product is mesmerizing. Now my business looks really professional, and I don't have to worry about remembering exactly what's inside each formula because it's printed directly on the packaging. I wish I would have found this company years ago, because my business would be much further along! ViaGlamour is the only company that I will purchase my cosmetics from for my business. Thanks Keira and ViaGlamour for all of your help. Tony
Tony - I'm very grateful for your review. I shared your feedback with my team and they're really happy that you love the liquid lipstick formula so much. Thanks for taking the time to write about your positive experience & being so wonderful to chat with over the phone! ✨ - Keira & team
Dec. 10, 2020
viaGlamour is great for low-cost, high quality, private labeled cosmetics! Working with Keira has been great and they've helped me resolve any issues I may have with their app. Excited for the new features being released soon!
Always a delight to work with you - thanks for the warm review. 🙌 - Keira
Nov. 22, 2020
My partner and I have been using this app for 3 months now and are very impressed with the interface and customer service attached to it. Our Account Manager Keira is prompt, helpful, and very professional. The products themselves are wonderful and our customers are very happy with the quality. I would highly recommend this app for anyone wanting to get into the Beauty industry!
You made my day! ✨ Thanks for all the kind words, I'm really happy you like the products. - Keira
Aug. 10, 2020
This app is amazing! It’s very easy to navigate and the design process is pretty straightforward. The only thing that causes a little anxiety is the formulating and shipping times but considering the current circumstances, the team works as hard and fast as they can, make sure to be as transparent as possible with your customers that orders will take a little bit longer. The products are an amazing quality and the label you design always looks great. Amazing customer service and they reply most emails within one day. Cannot recommend it enough!!
Thank you so much! We love the creativity behind the packaging you designed too! ✨📦✨
July 31, 2020
I am a happy camper!! I am so happy to be able to offer vegan and cruelty-free beauty products to my customers, and viaGlamour has provided a simple way for me to do so. The app is easy to navigate, and the products are of excellent quality and really could rival some of the more well-known cosmetic brands out there. In addition, whenever I have had questions, their support team is thorough and quick to respond, and they always make sure that any concerns are resolved. 5 stars well-deserved!
Thank you so much! I'm going to share this with my team, they're going to love your comment about the formulas! 🙌 - Keira
June 18, 2020
Keira and Viaglamore is extremely helpful! spent a lot of time fixing my problems, and concerns! Appreciate it! Super kind, and easy to communicate with, definitely 11/10 service.
It was all my pleasure, thank you for working with us! - Keira
June 5, 2020
Keira and Viaglamore are AWESOME! They make a superior product that all my customers LOVE! My Cosmetic business is BOOMING because of them. I give them 20 Stars if I could!
May 15, 2020
I have spent the last 2 months creating my new store and I'm finally ready to launch! I'm very excited! I've been e-mailing, chatting over text, and speaking with Keira on the phone. He has been extremely helpful! He is always quick to get back to me even though I get the feeling he's very busy. He answers all my questions and has helped me every step of the way get up and running! Thank you so much.
April 30, 2020
I REALLY ENJOY MY PRODUCTS MY BUYERS REALLY LOVING THE ROSE MIST ,,,,YOUR PRODUCTS IS GREAT. HOPEFULLY YOU ALL COME OUT WITH SOME LASHES
April 30, 2020
Fantastic company to work with, and even better products. Definitely worth the monthly subscription. Id gives them 6 stars if I was called. Great Job viaGlamour.