All reviews

Rating Breakdown

  • 5
    18% (10 ratings)
  • 4
    9% (5 ratings)
  • 3
    2% (1 ratings)
  • 2
    7% (4 ratings)
  • 1
    64% (35 ratings)
Review RSS Feed Review RSS Feed

1 / 5 Share

June 18, 2024

so mad for second time they took money from my account when they assure me that they cancel my subscription . this is the worst dropshipIng app plus 0 help you need to wait a month for replay . i want my money back

Using app

30 days

Total reviews

1

Average rating

1.0

1 / 5 Share

June 13, 2024

no instaléis esta app me han cobrado dos meses (30 euros + 30 euros) y aún sigo esperando que me den de baja. Unos estafadores.

Using app

About 1 month

Total reviews

1

Average rating

1.0

1 / 5 Share

May 28, 2024

I want to unsibscribe, but there is no option to do it???? With 1 click I can subscribe but there is hidden option to cancel subscription? WHY?

Using app

About 7 hours

Total reviews

1

Average rating

1.0

Developer Reply

Thank you for leaving your review. You can uninstall the app by going to the Shopify admin, click Settings > Apps and sales channels. Click the app vidaXL app. To remove the app from your store, click Uninstall app. For more information visit https://help.shopify.com/en/manual/apps/uninstalling-apps

1 / 5 Share

May 2, 2024

HELLO. Do not resell the goods of this company, because the goods are of poor quality, defective. Returns are fine, but customers are unhappy with most items. I've had a lot of nerves with this company because of customer complaints.

Using app

5 months

Total reviews

1

Average rating

1.0

Developer Reply

Hi Aduko, Sorry to see you had such a bad experience with the quality of the items. Be aware that we are Woosa and only provide the integration of VidaXL into your store. Please contact VidaXL if you have an issue with shipments and items. I hope you experience with our app and support were better.

5 / 5 Share

April 17, 2024

If you're considering installing the app, don't. I've already imported 15,000 products, and most of them are out of stock. Some even show stock levels of more than 50. This isn't a new problem. I'll update my review once this issue is resolved. Be cautious and don't risk damaging your website.

Using app

6 days

Total reviews

6

Average rating

5.0

Developer Reply

Thank you for your review and contacting your support department. We discovered that vidaXL uploaded new products to their feed but waited until Wednesday to clear the stock. This is why you saw products without stock in your shop. Glad we could solve this and you have stock now in your shop.

5 / 5 Share

April 5, 2024

I agree with the previous 5 star review, easy to use and organise. I didnt find any duplicated listings after merging my shopify with vidaxl. Yes, it can look like duplicated but the app just separating the same products by size or color and I think its good. Makes life easier. If you want to keep these products under one listing... stop crying and do it yourself. At least you will realize how many things you are selling. So thumbs up for everyone who invented this system and thank you for making our work easier. Both Woosa and Shopify

Using app

About 6 hours

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your review! Great to hear that you are loving the app. You can always leave your suggestions on wishlist.woosa.com. If there is anything we can do, we are here to help.

5 / 5 Share

Jan. 26, 2024

Very easy to use. I don't understand why people are complaining, instructions are clear and easy. You don't have to have a big knowledge to work with this app.

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your review! Great to hear that you are loving the app! If you need any help you can reach out to our support team in the chat.

1 / 5 Share

Jan. 18, 2024

Very bed app...

Using app

About 1 month

Total reviews

2

Average rating

3.0

1 / 5 Share

Jan. 12, 2024

DONT INSTAL!!! AND DO NOT SUBSCRIBE. CUSTOMER SERVICE IS VERY VERY BAD! THEY DO NOT INSTALL VARIANTS WHILE VIDAXL PROVIDE INSTRUCTIONS ON HOW TO DIFFERENTIATE AND THE PLUGIN DOESNT WORK

Using app

12 days

Total reviews

2

Average rating

3.0

Developer Reply

Good day! We could have expected this 1-star review since our conversation was already unpleasant right from the beginning. We wish you good luck with another app! Greetings, Jessica Woosa

5 / 5 Share

Nov. 17, 2023

Inmiddels met verschillende applicaties gewerkt, maar deze toch wel eenvoudig en super in gebruik! Andere apps nemen de feed niet zo goed over als deze. Contact met Jessica is ook vlot :) 5 sterren van ons!

Store

CNstore

Using app

4 days

Total reviews

5

Average rating

5.0

Developer Reply

Hi team CNstore, Dank voor jullie positieve review, wordt gewaardeerd! Fijn dat jullie een vliegende start hebben kunnen maken met de vidaXL Dropshipping app voor Shopify. Op een mooie start van een succesvolle samenwerking! Groetjes, Jessica Woosa

1 / 5 Share

Sept. 18, 2023

Extremely disappointed, duplicating 100 of products, and not happy

Using app

Almost 2 years

Total reviews

7

Average rating

4.0

1 / 5 Share

Aug. 24, 2023

Bonjour, A priori nous avons un essaie de 30 jours, mais celui semble ne pas être pris en compte, on nous demande de payer 30 euros, pour avoir là clefs d’accès API de manière à poursuivre l’intégration. Aussitôt installer aussitôt retirer. Contact chat défectueux.

Using app

5 days

Total reviews

1

Average rating

1.0

1 / 5 Share

Aug. 24, 2023

Ich habe noch nie eine schlechtere Dropshipping-Plattform gesehen! Sie zahlen 30 Euro pro Monat, um einige Produkte zu verkaufen, für die Sie nichts verdienen. Sie haben enorme Preise und verkaufen auch online zu Preisen, die weit unter dem liegen, was Sie als Wiederverkäufer erzielen können. Sie haben keine Chance, ihre Produkte zu verkaufen. Außerdem habe ich zwei Tage lang versucht, das 30-Euro-Abonnement aufzugeben, und Ihnen wird keine Möglichkeit dazu gegeben. Maskierte Täuschung! ICH EMPFEHLE ES NICHT!!!

Using app

About 1 month

Total reviews

3

Average rating

3.7

1 / 5 Share

Aug. 11, 2023

Sehr gute App aber nicht für den Schweizer Markt zu empfehlen !! da die Preise nicht an das Schweizer Geldformat angepasst werden können und das Unternehmen auch nicht vor hat dies zu tun in naher Zukunft und somit eine Automatisierung des Stores Verunmöglicht bestes Beispiel: www.oceanien.ch Preisgestaltung im Checkout beachten ! in der Storefront konnte Ich noch alle Preise runden aber halt an die Programmierung des Checkouts läst shopify mich nicht ran. aber sie sagt auch klar das die Preise Geldformate von VIdaXL ( woosa ) richtig übermittelt werden müssen wenn Sie ein seriöser Dropshipping für die Schweiz sein wollen. eigentlich wollte ich International auf allen Märken in denen oceanien vertreten ist diese app einbeziehen aber wenn sie mir nicht einmal mit solch einem kleinen Problem helfen wollen sehe ich in naher Zukunft auch keinen Grund für weitere Zusammenarbeit.

Using app

6 months

Total reviews

3

Average rating

2.3

4 / 5 Share

Aug. 8, 2023

I'm testing this application, but I can't figure out the categories. It is unreal to show product categories in Shopify. The application imports them as product types. It is very annoying . I can't get the items out and show them in my shop. Only by creating a collection can I show the products in the store. But when there are 150 thousand + products, how can this be done? To manually create collections? It is unreal. Is there any way or life hack how to beautifully display the tree of categories with products in shopify.

Using app

5 months

Total reviews

1

Average rating

4.0

1 / 5 Share

June 13, 2023

It is ridiculous how rudimentary this app works. When importing, you hardly have any options and if you choose the automatic update, the products are simply deleted for no visible reason. Apart from that, VIDAXL is unfortunately not a good dropshipping provider.

Using app

10 days

Total reviews

2

Average rating

3.0

2 / 5 Share

May 17, 2023

how can I integrate now the vidaxl app and import products into shopify, without paying the 30$ a month, because I already payed that

Using app

8 days

Total reviews

1

Average rating

2.0

Developer Reply

Hello theBfamily, You will need to pay €29.00 for the Shopify app and seperately €30.00 per month for vidaXL Dropshipping itself. There is now way, to not pay one of them. Hope this clarifies! Greetings, Team Woosa

1 / 5 Share

March 31, 2023

I don’t really enjoy this plugin, the products variant like sizes, colours etc are listed as single products, it’s so hard for customers to find the size or colours they prefer. Please developer look in to this, is very important. Thanks!

Using app

7 months

Total reviews

2

Average rating

3.0

Developer Reply

Hi Furnishmaxi, Unfortunately this is not solvable for the app itself. vidaXL simply doesn't have a recognizable structure in their product feeds, to recognize parent products and its variations. We also want it to be otherwise. Thank you for your review though, hopefully to rest of the app such as the fast synchronization is worth the struggle! Kind regards, Team Woosa

1 / 5 Share

Feb. 12, 2023

Awful customer service, i wanted to cancel my trial and it's taking forever. A simple thing like this takes sooo long. You can't make anything succesful with this company for sure. If i wanted to cancel my trial in the last days, waiting for their response would get me paying for this app. Nice strategy there, the hunger is big.

Using app

2 days

Total reviews

3

Average rating

3.7

Developer Reply

Hello Shopzy.ro, Thank you for your review. However, this seems a bit weird to blame us. You are aware that you have installed the App via Shopify and you can also remove the App from your Shopify backend? Once doing this no payment or trial period will continue. We cannot do this for you, it is simply how Shopify works :) Maybe consider starting another business? Good luck! Kind regards, Team Woosa

3 / 5 Share

Dec. 20, 2022

Works well as of so far. I only have one thing that makes things complicated. Is it not possible to import products with taxes(VAT), because if not, then the sales price percentage won't be very useful.

Using app

4 months

Total reviews

2

Average rating

4.0

Developer Reply

Hi ShopHurtigt, Thank you for your positive review, we appreciate! We will note your feedback and try to find a solution for it. Have a great Sunday! Kind regards, Team Woosa