vidaXL Dropshipping
Import & sync products from vidaXL easily within your webshop
Rating
2.0
feedback
61
chart
#4,185
All reviews
Rating Breakdown
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Nov. 11, 2024
Wir haben nicht einmal ein Konto! Und es werden 29 USD abgebucht. Absolut nicht zu empfehlen.
Nov. 4, 2024
Have been very happy with both the app and the support. Considering the cost is very low compared to other similar apps I think we get a lot of value. The questions we have had have been answered in a timely manner, and Woosa have been very helpful.
Oct. 28, 2024
Sehr sehr schlechter Support!!! Sind gar nicht kulant und wissen über nichts Bescheid. Die App leider auch nicht brauchbar, da die Bilder nicht komplett importiert werden und die Produktbeschreibungen sind furchtbar.
Oct. 26, 2024
Kundensupport ist nicht gut. Man muss immer lange warten und veleleicht bekommt man auch keine Lösung. Kategorien Mapping ist ein großes Problem und neue Produkte immer wenn aktualisiert werden kann man nicht finden und auch in shop kann man nicht zeigen und verkaufen. Der Hesteller von dieser App soll diese alle Probleme korrigieren und danach diese App veröffentlichen. nicht empfehlenswert das ist viel stressig
July 31, 2024
we wanted to give 0 stars but it doesn't work ;) Concerning customer service it is very bad we are constantly forced to repeat the same questions without having answers to our problems which lasts for days with little Jessica who moves at the speed of a snail ;) we will say that the level of professionalism is very, very low with the impression of speaking to child agents who throw tantrums if you ask too many questions ;) There is still a lot of work to do, Good luck !
Good day Fabien, This review speaks volumes. You explained that you can’t speak English and communicated with us by using Goolge Translate. This caused a language barrier, which resulted in repeating multiple times. Your professionalism and respect towards us was lacking, we therefore suggested to quit the collaboration. I wish you good business and a happy life! Kind regards, Jessica Woosa
July 9, 2024
Very bad app, the app keeps causing price changes for certain items. Support is difficult to reach, only a bot. Personal support should be available within 2 hours, after 4 hours still no feedback. When uploading products you can't set in advance which products in the category are uploaded, no, all products in that category are uploaded. This of course makes the shop confusing to edit.
Good day! The response time of our support desk replies within 2 hours on business days. You can easily get in touch with us via woosa.com/contact or within the app settings via the live chat bulb. Expecting personal support when paying only $29.00 a month is outrageous. You can contact us if you are interesting in VIP treatment, I will share our price for that. The app is made to update prices automatically. vidaXL changes their prices often, therefore your prices also change often. This is literally the purpose of the app. Kind regards, Jessica Woosa
June 18, 2024
so mad for second time they took money from my account when they assure me that they cancel my subscription . this is the worst dropshipIng app plus 0 help you need to wait a month for replay . i want my money back
Hi Little Bee, We are not able to cancel your subscription. You simply cancel your subscription by uninstalling the app. This is common in Shopify and works the same for all paid apps. Instead of writing us a 1-star review, you could have simply requested a refund via our support desk woosa.com/contact. Kind regards, Jessica Woosa
June 13, 2024
no instaléis esta app me han cobrado dos meses (30 euros + 30 euros) y aún sigo esperando que me den de baja. Unos estafadores.
May 28, 2024
I want to unsibscribe, but there is no option to do it???? With 1 click I can subscribe but there is hidden option to cancel subscription? WHY?
Thank you for leaving your review. You can uninstall the app by going to the Shopify admin, click Settings > Apps and sales channels. Click the app vidaXL app. To remove the app from your store, click Uninstall app. For more information visit https://help.shopify.com/en/manual/apps/uninstalling-apps
May 2, 2024
HELLO. Do not resell the goods of this company, because the goods are of poor quality, defective. Returns are fine, but customers are unhappy with most items. I've had a lot of nerves with this company because of customer complaints.
Hi Aduko, Sorry to see you had such a bad experience with the quality of the items. Be aware that we are Woosa and only provide the integration of VidaXL into your store. Please contact VidaXL if you have an issue with shipments and items. I hope you experience with our app and support were better.
April 17, 2024
If you're considering installing the app, don't. I've already imported 15,000 products, and most of them are out of stock. Some even show stock levels of more than 50. This isn't a new problem. I'll update my review once this issue is resolved. Be cautious and don't risk damaging your website.
Thank you for your review and contacting your support department. We discovered that vidaXL uploaded new products to their feed but waited until Wednesday to clear the stock. This is why you saw products without stock in your shop. Glad we could solve this and you have stock now in your shop.
April 5, 2024
I agree with the previous 5 star review, easy to use and organise. I didnt find any duplicated listings after merging my shopify with vidaxl. Yes, it can look like duplicated but the app just separating the same products by size or color and I think its good. Makes life easier. If you want to keep these products under one listing... stop crying and do it yourself. At least you will realize how many things you are selling. So thumbs up for everyone who invented this system and thank you for making our work easier. Both Woosa and Shopify
Thank you for your review! Great to hear that you are loving the app. You can always leave your suggestions on wishlist.woosa.com. If there is anything we can do, we are here to help.
Jan. 26, 2024
Very easy to use. I don't understand why people are complaining, instructions are clear and easy. You don't have to have a big knowledge to work with this app.
Thank you for your review! Great to hear that you are loving the app! If you need any help you can reach out to our support team in the chat.
Jan. 12, 2024
DONT INSTAL!!! AND DO NOT SUBSCRIBE. CUSTOMER SERVICE IS VERY VERY BAD! THEY DO NOT INSTALL VARIANTS WHILE VIDAXL PROVIDE INSTRUCTIONS ON HOW TO DIFFERENTIATE AND THE PLUGIN DOESNT WORK
Good day! We could have expected this 1-star review since our conversation was already unpleasant right from the beginning. We wish you good luck with another app! Greetings, Jessica Woosa
Nov. 17, 2023
Inmiddels met verschillende applicaties gewerkt, maar deze toch wel eenvoudig en super in gebruik! Andere apps nemen de feed niet zo goed over als deze. Contact met Jessica is ook vlot :) 5 sterren van ons!
Hi team CNstore, Dank voor jullie positieve review, wordt gewaardeerd! Fijn dat jullie een vliegende start hebben kunnen maken met de vidaXL Dropshipping app voor Shopify. Op een mooie start van een succesvolle samenwerking! Groetjes, Jessica Woosa
Aug. 24, 2023
Bonjour, A priori nous avons un essaie de 30 jours, mais celui semble ne pas être pris en compte, on nous demande de payer 30 euros, pour avoir là clefs d’accès API de manière à poursuivre l’intégration. Aussitôt installer aussitôt retirer. Contact chat défectueux.
Aug. 24, 2023
Ich habe noch nie eine schlechtere Dropshipping-Plattform gesehen! Sie zahlen 30 Euro pro Monat, um einige Produkte zu verkaufen, für die Sie nichts verdienen. Sie haben enorme Preise und verkaufen auch online zu Preisen, die weit unter dem liegen, was Sie als Wiederverkäufer erzielen können. Sie haben keine Chance, ihre Produkte zu verkaufen. Außerdem habe ich zwei Tage lang versucht, das 30-Euro-Abonnement aufzugeben, und Ihnen wird keine Möglichkeit dazu gegeben. Maskierte Täuschung! ICH EMPFEHLE ES NICHT!!!
Aug. 11, 2023
Sehr gute App aber nicht für den Schweizer Markt zu empfehlen !! da die Preise nicht an das Schweizer Geldformat angepasst werden können und das Unternehmen auch nicht vor hat dies zu tun in naher Zukunft und somit eine Automatisierung des Stores Verunmöglicht bestes Beispiel: www.oceanien.ch Preisgestaltung im Checkout beachten ! in der Storefront konnte Ich noch alle Preise runden aber halt an die Programmierung des Checkouts läst shopify mich nicht ran. aber sie sagt auch klar das die Preise Geldformate von VIdaXL ( woosa ) richtig übermittelt werden müssen wenn Sie ein seriöser Dropshipping für die Schweiz sein wollen. eigentlich wollte ich International auf allen Märken in denen oceanien vertreten ist diese app einbeziehen aber wenn sie mir nicht einmal mit solch einem kleinen Problem helfen wollen sehe ich in naher Zukunft auch keinen Grund für weitere Zusammenarbeit.