Helpful Product Reviews App
Helpful Crowd is a Shopify App that has received a mix of positive and negative reviews. Many users appreciate the excellent customer support provided by Yusuf, mentioning his helpfulness, patience, and professionalism. The app itself is praised for its functionality, ease of use, and the ability to customize review widgets. Users also highlight the seamless migration of reviews from other platforms to Shopify. On the downside, some users mention issues with pricing, lack of customer support on higher plans, and technical problems like email delivery failures and code issues. Despite these challenges, the majority of reviews emphasize the app's effectiveness in collecting and displaying reviews, as well as the outstanding support from the Helpful Crowd team.
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Wonderful app — works like a champ! Does exactly what it promises, zero fuss.
Helpful Crowd is amazing! Yusuf always is so helpful and polite whenever I have a question or issue. The app works amazingly well and I couldn't be happier! It really boosts my business!
A good app as long as your business is small. We are now on a 69$ monthly plan, which is quite expensive, and there seem to be no more customer support service to answer when problem arises (in our case, a blank screen giving us no more access to moderation on some of our profiles). Surprisingly, there were more support when we were running on the 9$ plan!
Hi there, thanks for your review and we are so sorry that faced this issue. We immediately identified this as a Chrome cookie issue and a change in their policies. We immediately updated our app to propery authentiacate for the Shopify app bridge. We also apologise if you were unable to reach us through our app support, but we can see that we responded within our 6 hour window, which is normal when our support is offline. We appreciate the feedback and please donot hesitate to contact if we can help with anything else. Kind regards, Team HelpfulCrowd
Extreem goede support!! App werkt geweldig, jaren lang super goed mee gewerkt
Hartelijk dank voor uw vriendelijke recensie en voor het benadrukken van onze ondersteuning en de prestaties van onze app! We kijken ernaar uit om met u samen te werken en uw bedrijf en omzet verder te laten groeien. Met vriendelijke groeten, Team HelpfulCrowd
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