CaduPrints review for Helpful Product Reviews App
April 20, 2020
Before I tried HelpfulCrowd I tried other top competitor apps very very similar to HelpfulCrowd. Those apps were recommended to me by two comma club member. This means that their store makes $1,000,000 in revenue yearly. So I'm thinking, OK if they are making that kind of money with the app that they recommend it has to work and customer service has to be excellent. so I thought let me give it a try. I'm trying to figure out how to use this fancy app for reviews and do the things that my store needs, but was not able to do it myself. I contacted tech support and explained to them what I needed for my store can your app do it? My frustration started when they could not understand what I was asking for after explaining several times. It was something simple far as applying store reviews in a specific way. I had to uninstall the app because I could not get any help. At this point I'm working towards trying the third app and that's this app HelpfulCrowd. I'm super impressed with the customer service I received from Yusuf this past Friday. It was by Instant messenger chat. I got quick support I may have waited 5-6 min vs others wait time was a few hours. On Friday Yusuf spent over an hour helping me with my store needs. I explained to Yusuf what I needed and the purpose of it and he understood right away with no problem. Next thing for me to work on was review spreadsheet to give Yusuf when done. On Sunday I needed lots of help with the review spreadsheet, I wondered if customer support was open on Sunday. I went and checked and there was customer service help. Anna was wonderful in helping me fix my spreadsheet and diagnosing the problem and she fixed the things I messed up on. Now its Monday morning I go to my HelpfulCrowd app admin page and saw a message from Usuf that all the work is done. I look at the time the message came in and it said 8 hours ago. I was amazed at the level of commitment they have for their customers, HelpfulCrowd has a fantastic team ready serve its customers. I went and took a look at my store https://caduwisprint.com/ and I was wowed , this store looks amazing now. This store does not look like it was built two or three days ago. This store looks like it has been around for years. It shows trust I would buy from this store. I want to thank Anna and Usuf for your hard work and commitment in helping me. Thank you.
