All reviews

Rating Breakdown

  • 5
    98% (387 ratings)
  • 4
    1% (5 ratings)
  • 3
    1% (2 ratings)
  • 2
    0% (0 ratings)
  • 1
    0% (1 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

Nov. 8, 2019

I was looking for an app that had photo reviews and allowed me to post responses to reviews. Helpful Crowd seemed well worth paying, and has a lot of useful features. Keeping the review requests simple seems to be making a difference already. And they were incredibly helpful with the installation process. Overall a great experience so far.

Using app

Over 1 year

Total reviews

3

Average rating

5.0

5 / 5 Share

Oct. 17, 2019

Customer Support for this app has been amazing! Kinda confusing to install but that was taken care of quickly. I just love how youre able to use actual videos as reviews. Number one reason why I never used Loox reviews and left Alireviews. This app is hugely underestimated!

Using app

27 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 1, 2019

The support for this app has been fantastic. I love the customization capabilities and that they offer you all of the features in all versions to allow you to start with them and scale your business. I do wish they were on the list of approved Google vendors whose reviews are verified and can count toward google reviews as I think that is really important, but otherwise all of their other features are great and work very well.

Using app

Almost 4 years

Total reviews

3

Average rating

5.0

5 / 5 Share

Oct. 1, 2019

Awesome App. Awesome support. Answered all questions swiftly and sorted a few things out for us. Keep it up!

Using app

Almost 3 years

Total reviews

4

Average rating

4.0

5 / 5 Share

Sept. 6, 2019

We use this app for product reviews on our website https://latchitrack.com. Customer service was great to work with and got it up and running quickly.

Using app

3 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 3, 2019

THe customer service was outstanding. Had an issue setting the app on my premium theme and they fixed it quickly. Have plenty of apps, but this is the first one I reviewed because of their service.

Using app

2 months

Total reviews

1

Average rating

5.0

Developer Reply

Hey Marley and Zoe, thank you for your feedback. We really appreciate it. Glad that we were able to help get the widgets added to your theme. The slider looks awesome on your home page ;-)

5 / 5 Share

Oct. 8, 2019

The app is doing well, and it really makes a difference in sales. When people see that you have real reviews they trust your brand and products more. Their customer support is also great Can definitely recommend them

Using app

About 1 month

Total reviews

2

Average rating

5.0

Developer Reply

Hey Remootio, Glad to hear that we are able to help you with the setup and that our replies are helpful ;-) We look forward to helping you turn more shoppers into customers.

5 / 5 Share

Aug. 30, 2019

This Reviews App is really a 5 stars app. There is everything we need and so much customization. Also, they have a Help Section with everything explicated with videos and screenshots. And the support team is excellent.

Using app

2 days

Total reviews

15

Average rating

5.0

Developer Reply

Marianne, Thank you for lovely review and kind words. So glad that you find our HelpfulGuides of assistance and that you love the customisation. You should see what's coming next.....

5 / 5 Share

Aug. 22, 2019

I was using this other app that i wont mention for a while and it was absolutely horrible and not user friendly. I WISH I DOWNLOADED THIS SOONER! You're a life saver, thank you so very much !!!!

Using app

About 3 years

Total reviews

4

Average rating

3.5

Developer Reply

Bauslashes, we are so sorry that had a less than satisfying experience with another app, but so glad that we were able to rescue you and your store. Look forward to helping you grow your business even more!!

5 / 5 Share

Aug. 21, 2019

Really like the way reviews are displayed. Support is quick to respond and very helpful resolving any issues or needs I’ve had. Would definitely recommend!

Using app

About 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Wow! What we can we say. If you love photos and nature, you should check out Ocean Pearl Photography! We are so pleased to be able to support you and your beautiful photos!

5 / 5 Share

Aug. 17, 2019

I spent days researching and it really is the best app I found. Fantastic and fast support! I recommend and soon I will switch to a paid plan

Store

yShoppi

Using app

About 1 month

Total reviews

3

Average rating

5.0

Developer Reply

Love yShoppi! So excited to see when you launch showing off all your wonderful reviews as we help you collect them.

5 / 5 Share

Aug. 12, 2019

Really recommend this app for Shopify users, honestly, I hardly write a review but this app exceeds my expectation. Amazing....!!!! this is the application that we have been waiting for. I always thought about how to get a buyer's judgment even though I was just about to sell the product having try different top-rated review apps in Shopify. thank you, Ann and team, hopefully, more developed and more advanced in the future.... thank you

Using app

3 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 7, 2019

We had a few glitches in the beginning, but Anna and her team worked hard to correct them and get everything just right. I highly recommend these folks and this app!

Using app

Over 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 11, 2020

I use this app to get feedback and reviews from my customers, currently on the free plan, but you can upgrade. I find it super easy to set up and easy to send emails to customers asking for a review. Great app and highly suggest you get it too! UPDATE- I was having some issues with the Widget on my website and I requested some help and I have to say they were wonderful- Anna helped me with this and fixed the issue within a couple of hours.. communication was excellent! Thankyou

Using app

Over 1 year

Total reviews

5

Average rating

5.0

Developer Reply

Thank you Jodi for sharing your review with the other Shopify merchants, we really appreciate it and love your store. Such beautiful items.....

5 / 5 Share

July 28, 2019

Great app! better price than others, and the best customer service! Hope it helps my website conversion rate.

Using app

About 1 month

Total reviews

2

Average rating

4.5

Developer Reply

Hi Portegante, thank you for sharing your review. We like to think that we offer great value with all premium features in all plans, as standard. We definitely look forward to helping you sell more.... together!

5 / 5 Share

July 23, 2019

I have found Product Review App + Q&A to be super easy to use. It looks great, it does what it says it will and there's great support, too. Highly recommended!

Using app

4 months

Total reviews

2

Average rating

5.0

Developer Reply

Thank you Six String Folks! And we love all of your guitar wares ;-)

5 / 5 Share

July 23, 2019

Great customer service. No doubt they have a great team to solve your issue in a short period of time. They helped me out in a very patient manner. Thanks! Highly recommend this app and it is great value as well. **UPDATE - Their support team are first-class service! I have requested them several times for helping me to fix my website, they are so patient and indeed this a good app for you.

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

June 26, 2019

The customer service is very good, they are very helpful and I like that you get to manage and publish your reviews vs them just automatically publishing. If I get a bad review, I’ll email the customer & try to work it out.

Using app

Over 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

June 17, 2019

I like this app. It is not as expensive as those top rated review app, but it works the same. The support response quickly, 10/10!

Using app

About 1 month

Total reviews

1

Average rating

5.0

Developer Reply

We love the feeding tumbler! The great way to give your dogs and cats some fun time in their life and challenge. Love also how you can change the hole size! We pride ourselves on democratized technology... offering great value and giving every store the ability to grow from day one with a stack load of premium features you need to pay $$$$ for with other apps. Looking forward to doing great things together with Feeding Tumbler!

5 / 5 Share

June 12, 2019

Just got this APP installed in my store.Ian is amazing.Helped install the widgets for me and gave some tips.He deserves 10 stars.This app is a must have for all online stores.Will update this review when I open my store.Thumbs up to the team @ Helpful crowd

Using app

4 months

Total reviews

3

Average rating

5.0

Developer Reply

Hey there the it gal secret store... we love your dresses... both the girls and boys here in the office ;-) Welcome to the HelpfulCrowd community ...and thank you for your kind words for Ian. We look forward to turbocharging your store..be sure to check out all out help guides at helpfulcrowd.com