Helpful Product Reviews App
Make more eCommerce sales with Video Product Reviews
Rating
4.9
feedback
385
chart
#1,635
All reviews
Rating Breakdown
Review RSS Feed
Oct. 27, 2023
I've been using Helpful Crowd for a few years now and the staff have always been super friendly, helpful and I always get an immediate response should I need assistance. I recently migrated my store to Shopify and the team made the migration of my reviews a piece of cake. Thank you all!!
Oct. 26, 2023
Je suis très satisfait de cette application. Les fonctionnalités correspondent parfaitement à mon attente. Le support est très efficace et saura vous aider pour installer l'application suivant vos envie. Je recommande cette application. Je remercie particulièrement @Yusuf, toujours disponible et à l'écoute, qui a résolu un problème de compatibilité avec une autre application.
Aug. 17, 2023
After much searching we have settled on Helpful Product Reviews by HelpfulCrowd as our review engine on peachandpineapple.co.uk. The app looks good on the page and works well. There is a manual step where you have to embed some code yourself if you want to show the review for each product on the collection page, which had I put in the wrong place, but after contacting support Yusuf quickly resolved the issue and also added the correct widget to the product page for me as I had chosen the wrong one. So far, so brilliant. Thanks HelpfulCrowd. 5 stars!
Aug. 16, 2023
Amazing app. Once set up properly it does all the leg work for you with review collection etc. very easy to use too. Yusuf dealt with an issue I had and fixed it within half an hour. 10/10 www.thorsupplements.co.uk
Aug. 7, 2023
We have tried several review apps to meet our specific needs, and THIS IS THE ONE. The support team has been incredible. They even edited our code to ensure the display was just how we wanted since we have a MOODRING theme. Highly recommend!
Aug. 3, 2023
I am delighted to share my experiences with this phenomenal application that has truly surpassed my expectations. With our ambitious plans in mind, this app has proven itself to be a crucial aid, consistently delivering remarkable functionality and usability. The intuitiveness of the interface is noteworthy, making it incredibly user-friendly and simple to navigate. Each feature is well-implemented, demonstrating a clear understanding of user needs. The developers have crafted an excellent tool that substantially supports us in achieving our objectives. However, what sets this application apart from others is not only its technical brilliance, but also the unparalleled customer service. In our case, we had the privilege of interacting with Yusuf, who served as our contact person. His unwavering commitment to assisting us, combined with his profound knowledge and professionalism, greatly contributed to our positive experience. Yusuf consistently displayed exceptional dedication, always providing prompt, comprehensive, and courteous responses. His hands-on approach, helpful advice, and genuine care for our objectives transformed our journey with this application into a gratifying experience. His service undoubtedly sets a benchmark for others to strive towards. In conclusion, I highly recommend this app for anyone seeking a reliable, user-friendly, and effective tool. With its top-tier customer service, particularly thanks to Yusuf, it stands as a paragon in its field. This combination of software excellence and stellar customer support truly sets a standard that is difficult to surpass.
Aug. 3, 2023
Helpful Product Reviews App is so easy to use and integrates well with our store. Customer service also top notch!
June 27, 2023
Yusuf is always helpful with questions and open to suggestions and reverts timely. we had an issue with how the reviews page looked and in a matter of days he resolved the issue. Thanks a lot!
June 17, 2023
This app is great. It really helped my store www.nivramedia.com when I needed it. Very much recommended!
June 19, 2023
We utilized this app in our previous online sales platform and were concerned we'd lose all reviews when making the transition to Shopify. Yusuf at HelpfulCrowd was very accommodating when assisting us with the transition and worked very quickly. Thankful for this easy to use app and the incredible support behind it! https://usasignframeandstake.com/
June 8, 2023
The single page for reviews is looking great and has better load times than competitors. I'd prefer a review tool that doesn't require the data to be loaded from external servers, but Shopify doesn't want this built in to its system. Even with the difficulties of having the data stored off Shopify's servers, it still looks beautiful (among the best of all review tools available) and the subscription options are best for my website's uses.
June 8, 2023
Anna she was so helpful with my new platform she synced my reviews from an older platform I had and she and the team helped me out and all is well very nice customer service thank you so much. OMG I just review my website and Anna and her team insert a widget looks fantastic my store is MJ Organic Scent web: https://mjorganicscent.myshopify.com. I would like to say Thank You Helpful for helping me with my problem 100% best customer service.
May 18, 2023
very helpful app, it assisting to grow my business to get reviews from the customers. Thank you very much.
May 8, 2023
I have been using this system for 6 months now and I am extremely pleased with it, the support is very efficient and easily accessible. I appreciate all you do to support your clients Yusuf in particular is great! Keep up the good work team I look forward to working with you for many years to come.
April 27, 2023
Helpful Crowd is great to work with - the support provided is great and the app works super! Very glad I went with them! They are proactive and very responsive!
Dear TurningByrd Pen Studio, Thank you so much for your outstanding 5-star review! We are thrilled to hear that you find our app, Helpful Crowd, to be both effective and enjoyable to work with. Our team is dedicated to providing exceptional support and service, and your kind words confirm that our efforts are truly making a difference. We're delighted that you appreciate our proactive approach and responsiveness, as we strive to ensure that our users have a seamless experience with our app. Your recommendation means the world to us and serves as a motivating force for continued improvement. Please don't hesitate to reach out if you have any suggestions for enhancements or if you encounter any issues. Once again, thank you for your support and trust in Helpful Crowd. Enjoy using our app! Warm regards, Team HelpfulCrowd
April 26, 2023
Application géniale et très pratique, un service client disponible et à l'écoute. Je recommande cette application !
Cher utilisateur d'AnimaLife, Merci infiniment pour cette merveilleuse évaluation 5 étoiles ! Nous sommes ravis d'apprendre que vous trouvez notre application géniale et très pratique. Notre équipe travaille sans relâche pour fournir la meilleure expérience possible à nos utilisateurs, et votre commentaire nous confirme que nos efforts portent leurs fruits. Nous apprécions également vos compliments concernant notre service client. Nous mettons un point d'honneur à être disponibles et à l'écoute de vos besoins pour vous assurer une expérience utilisateur sans faille. Votre recommandation signifie beaucoup pour nous et nous motive à continuer à améliorer AnimaLife. N'hésitez pas à nous contacter si vous avez des suggestions d'amélioration ou si vous rencontrez des difficultés. Merci encore pour votre soutien et votre confiance. Profitez bien d'AnimaLife ! Cordialement, L'équipe HelpfulCrowd
April 19, 2023
Hi, I need help, but they not help me.. I pay all month $10 but my plan said free... Please give me a response.. I tolk with Helpfulcrowd, they help me today, but seid me I don´t have a subscription with those. They said me Shopify charge me the $10 in my invoice and they didnt know that.. Now, I will mail to Shopify to correct o refound the payments without app.. Finally, Helpful talk with me an they help me in all things. I recomend Helpful!
Hi there Alba, we're so sorry we were unable to reply to you within 15 minutes as the team was offline when you requested assistance to export your reviews. Please be assured that we always aim to provide all users a 5 star service and app experience! We've look at your account and the team has already sent you a few emails outlining next steps and has already exported the reviews to the registered app address. They have also looked into your current plan and your account is on the Free plan, so if you think there is an issue in being overcharged, please share any invoice details confidentially with the support team and they will work with the billing team to resolve. We hope that we have helped resolved your issue and looking to continue to support you in future. Just reach out to the support team if you need any more assistance and they'll be happy to help. Best regards, Team HelpfulCrowd Team HelpfulCrowd
April 10, 2023
Such a brilliant app and 5 star customer service!! Yusuf responded to my questions and assisted with all my custom app requests within seconds. 5/5 for sure!
Dear Bange03, Thank you so much for leaving us such a wonderful review! We're thrilled to hear that our app has been helpful to you and that you had a 5-star experience with our customer service team, especially Yusuf. It's great to know that Yusuf was able to respond to your questions and custom app requests so quickly. We take pride in providing our customers with top-notch service, so it's always fantastic to hear that our efforts are paying off. Your satisfaction is our top priority, and we're happy to have been able to meet your needs so quickly and effectively. Thank you for your kind words and your time spent using our app. We appreciate your support and hope to continue to serve you in the future. If you ever need anything else, please don't hesitate to reach out. We're always here to help. Best regards, Team HelpfulCrowd