Helpful Product Reviews App
Make more eCommerce sales with Video Product Reviews
Rating
5.0
feedback
395
chart
#2,481
All reviews
Rating Breakdown
June 17, 2023
This app is great. It really helped my store www.nivramedia.com when I needed it. Very much recommended!
June 19, 2023
We utilized this app in our previous online sales platform and were concerned we'd lose all reviews when making the transition to Shopify. Yusuf at HelpfulCrowd was very accommodating when assisting us with the transition and worked very quickly. Thankful for this easy to use app and the incredible support behind it! https://usasignframeandstake.com/
June 8, 2023
The single page for reviews is looking great and has better load times than competitors. I'd prefer a review tool that doesn't require the data to be loaded from external servers, but Shopify doesn't want this built in to its system. Even with the difficulties of having the data stored off Shopify's servers, it still looks beautiful (among the best of all review tools available) and the subscription options are best for my website's uses.
June 8, 2023
Anna she was so helpful with my new platform she synced my reviews from an older platform I had and she and the team helped me out and all is well very nice customer service thank you so much. OMG I just review my website and Anna and her team insert a widget looks fantastic my store is MJ Organic Scent web: https://mjorganicscent.myshopify.com. I would like to say Thank You Helpful for helping me with my problem 100% best customer service.
May 18, 2023
very helpful app, it assisting to grow my business to get reviews from the customers. Thank you very much.
May 8, 2023
I have been using this system for 6 months now and I am extremely pleased with it, the support is very efficient and easily accessible. I appreciate all you do to support your clients Yusuf in particular is great! Keep up the good work team I look forward to working with you for many years to come.
April 27, 2023
Helpful Crowd is great to work with - the support provided is great and the app works super! Very glad I went with them! They are proactive and very responsive!
Dear TurningByrd Pen Studio, Thank you so much for your outstanding 5-star review! We are thrilled to hear that you find our app, Helpful Crowd, to be both effective and enjoyable to work with. Our team is dedicated to providing exceptional support and service, and your kind words confirm that our efforts are truly making a difference. We're delighted that you appreciate our proactive approach and responsiveness, as we strive to ensure that our users have a seamless experience with our app. Your recommendation means the world to us and serves as a motivating force for continued improvement. Please don't hesitate to reach out if you have any suggestions for enhancements or if you encounter any issues. Once again, thank you for your support and trust in Helpful Crowd. Enjoy using our app! Warm regards, Team HelpfulCrowd
April 26, 2023
Application géniale et très pratique, un service client disponible et à l'écoute. Je recommande cette application !
Cher utilisateur d'AnimaLife, Merci infiniment pour cette merveilleuse évaluation 5 étoiles ! Nous sommes ravis d'apprendre que vous trouvez notre application géniale et très pratique. Notre équipe travaille sans relâche pour fournir la meilleure expérience possible à nos utilisateurs, et votre commentaire nous confirme que nos efforts portent leurs fruits. Nous apprécions également vos compliments concernant notre service client. Nous mettons un point d'honneur à être disponibles et à l'écoute de vos besoins pour vous assurer une expérience utilisateur sans faille. Votre recommandation signifie beaucoup pour nous et nous motive à continuer à améliorer AnimaLife. N'hésitez pas à nous contacter si vous avez des suggestions d'amélioration ou si vous rencontrez des difficultés. Merci encore pour votre soutien et votre confiance. Profitez bien d'AnimaLife ! Cordialement, L'équipe HelpfulCrowd
April 19, 2023
Hi, I need help, but they not help me.. I pay all month $10 but my plan said free... Please give me a response.. I tolk with Helpfulcrowd, they help me today, but seid me I don´t have a subscription with those. They said me Shopify charge me the $10 in my invoice and they didnt know that.. Now, I will mail to Shopify to correct o refound the payments without app.. Finally, Helpful talk with me an they help me in all things. I recomend Helpful!
Hi there Alba, we're so sorry we were unable to reply to you within 15 minutes as the team was offline when you requested assistance to export your reviews. Please be assured that we always aim to provide all users a 5 star service and app experience! We've look at your account and the team has already sent you a few emails outlining next steps and has already exported the reviews to the registered app address. They have also looked into your current plan and your account is on the Free plan, so if you think there is an issue in being overcharged, please share any invoice details confidentially with the support team and they will work with the billing team to resolve. We hope that we have helped resolved your issue and looking to continue to support you in future. Just reach out to the support team if you need any more assistance and they'll be happy to help. Best regards, Team HelpfulCrowd Team HelpfulCrowd
April 10, 2023
Such a brilliant app and 5 star customer service!! Yusuf responded to my questions and assisted with all my custom app requests within seconds. 5/5 for sure!
Dear Bange03, Thank you so much for leaving us such a wonderful review! We're thrilled to hear that our app has been helpful to you and that you had a 5-star experience with our customer service team, especially Yusuf. It's great to know that Yusuf was able to respond to your questions and custom app requests so quickly. We take pride in providing our customers with top-notch service, so it's always fantastic to hear that our efforts are paying off. Your satisfaction is our top priority, and we're happy to have been able to meet your needs so quickly and effectively. Thank you for your kind words and your time spent using our app. We appreciate your support and hope to continue to serve you in the future. If you ever need anything else, please don't hesitate to reach out. We're always here to help. Best regards, Team HelpfulCrowd
April 7, 2023
I had an issue with the review app on my website, I contacted Helpful and within couple of hours my issue was resolved. Yusuf was very helpful not only did he fix my issue he recommended another option for me. Highly recommend.
Dear Mudita Essentials, Thank you for your review, we're thrilled to hear that Yusuf was able to quickly and effectively resolve your issue with the review app on your website. We're proud to have a team of knowledgeable and helpful customer service representatives, and it's great to know that Yusuf went above and beyond to recommend another option for you. We appreciate your loyalty to our app and are thrilled to have been able to serve your needs for over a year. At HelpfulCrowd, we strive to provide the best possible service to our customers, and it's always great to hear that our efforts are paying off. Thank you for taking the time to share your experience with others. We rely on feedback like yours to continue to improve our app and services. If you ever need anything else, don't hesitate to reach out. We're always here to help. Best regards, Team HelpfulCrowd
March 31, 2023
AMAZING APP.....customer service is QUICK, KNOWLEDGEABLE, and very pleasant to work with. I really enjoyed the user experience thus far ! They really took the time to ensure that your store it fully optimize using their app.
Hey there Gadgets, Things N Tings! Wow, thank you so much for the amazing review! We're thrilled to hear that you've had a great experience with our app so far, and that our customer service team has been quick, knowledgeable, and pleasant to work with. We strive to provide the best possible user experience, so we're delighted to hear that we've hit the mark. It's great to know that our team took the time to ensure that your store is fully optimized using our app. We want to make sure that you're getting the most out of our features, and that you're seeing a real impact on your business. Thank you for choosing us and for taking the time to leave us such a wonderful review. We hope to continue providing you with top-notch service and an amazing user experience. Cheers, Team HelpfulCrowd
March 27, 2023
Excellent Customer Service!!! Yusuf and Anna were amazing!!! Got everything up and running for me in less than 10 minutes. Great app! Does everything I need plus some things I didn't realize would be a big benefit. Any ecommerce site concerned with repeat business would benefit from this app.
Dear KwikSilverEmbroidery.com, Thank you so much for taking the time to leave us a review! We are thrilled to hear that you had an excellent experience with our customer service team, especially with Yusuf and Anna. It's fantastic to know that they were able to get everything up and running for you in such a short amount of time. We are delighted to hear that our app is meeting your needs and providing additional benefits that you didn't even realize would be helpful. Our goal is to provide the best possible service and features to our customers, and we are glad that we were able to exceed your expectations. We greatly appreciate your recommendation for any ecommerce site concerned with repeat business to benefit from our app. Thank you for choosing our app, and we look forward to continuing to serve you in the future. From Team HelpfulCrowd
March 14, 2023
We've been with helpful crowd reviews app for 4 years now. The customer service is awesome! Yusuf helped us with the migration from WIX to Shopify and we were able to preserve all our reviews. He's always quick to respond and is very knowledgeable about their app. The app has all the features you could ask for and is super easy to use. We like their clean design and user-friendly layout. They added more features this year which includes a review slider on the homepage. We've continued with their basic plan and it has everything we need for way cheaper than other review apps. Don't waste your time looking elsewhere, go with Helpful Crowd!
Thank you so much for your wonderful review and the 5-star rating! We're thrilled to hear that you've had such a positive experience with HelpfulCrowd over the past four years. It's fantastic to know that Yusuf was able to assist you with your migration and that our app continues to meet your needs. We're committed to providing top-notch customer service and continuously improving our features to ensure the best experience for our users. Your kind words and support truly mean a lot to us, and we're excited to continue working with you in the future. Once again, thank you for choosing HelpfulCrowd, and have a great day! Best regards, The Helpful Crowd Team
March 12, 2023
HelpfulCrowd is very helpful I have been ceaselessly supported by HelpfulCrowd and this is the app that I will recommend to anyone who is serious to partner with serious business partners.
Thank you for your kind review! We're delighted to know that you've found HelpfulCrowd to be a valuable partner for your business. Our team is dedicated to providing top-notch support, and we're always here to assist you with any questions or concerns. It's fantastic to hear that you would recommend our app to others who are looking for reliable and serious business partners. We truly appreciate your support and are excited to continue working together as we help your business grow. Once again, thank you for choosing HelpfulCrowd, and have a fantastic day! Warm regards, The HelpfulCrowd Team
Feb. 14, 2023
5 Stars for this app - but 6 stars for the customer service provided by staff member Yusuf. We have been using Helpfulcrowd for 3 years now and love it. We made the move from ECWID to Shopify and the support team (Yusuf) was extremely helpful with the process. Downloading this app and having it on our platform not only boosts sales, but helps mitigate customer questions and helps saves time. I would HIGHLY recommend this as a customer review app.
Hello Geartrade, Thank you so much for your glowing review and the 5-star rating (plus the bonus star for Yusuf)! We're thrilled to know that you've been using HelpfulCrowd for 3 years and have had such a positive experience with our app and customer service. It's fantastic to hear that Yusuf was able to assist you during the transition from ECWID to Shopify, making the process smoother for you. We're committed to providing top-notch support and are delighted that our app has contributed to increased sales while saving you time. We truly appreciate your high recommendation and your continued support. We're looking forward to many more years of partnership and helping your business thrive! Warm regards, The HelpfulCrowd Team
Feb. 6, 2023
Great customer service, I truly recommend. These people make sure that you are happy with what you get. thanks !
Hello Scrollify, Thank you for your kind review! We're delighted to hear that you've had a great experience with our customer service. At HelpfulCrowd, we're dedicated to ensuring that our users are satisfied with our app and the support we provide. Your recommendation means a lot to us, and we're truly grateful for your positive feedback. We're always here to help and look forward to continuing to support your business as it grows. Once again, thank you for choosing HelpfulCrowd, and have a fantastic day! Warm regards, The HelpfulCrowd Team
Jan. 30, 2023
Great app Super happy with it and very simple.. Took me 4 days to have it figured it out but I'm very happy with it. I hope the buyers will come Thank you
Hello sisterscrew, Thank you for your review! We're delighted to know that you're happy with our app and find it simple to use. We understand that it may take some time to fully explore all the features, and we're glad that you've successfully navigated through it. We hope that HelpfulCrowd will contribute to attracting more buyers and boosting your business. If you ever have any questions or need assistance, please don't hesitate to reach out to our support team. We're always here to help! Once again, thank you for choosing HelpfulCrowd, and we wish you all the best with your business. Warm regards, The HelpfulCrowd Team
Jan. 21, 2023
love this app and customer support. Yusuf responds very quickly. The app is intuitive and easy to use. Thank you
Hello Sol E Ciel, Thank you for your lovely review! We're thrilled to hear that you love our app and have had a positive experience with our customer support, especially with Yusuf. Our team is committed to providing prompt and helpful assistance whenever needed. We're delighted that you find the app intuitive and easy to use, and we truly appreciate your kind words. If you ever have any questions or need further support, please don't hesitate to reach out to us. We're always here to help! Once again, thank you for choosing HelpfulCrowd, and we wish you continued success with your business. Warm regards, The HelpfulCrowd Team
Jan. 20, 2023
These guys are amazing!. Yusuf helped me fix widgets on our website in no time and was very professional, quick response great customer service. App was easy to install and works well with our business. Would definitely recommend them
Hello homesnliving, Thank you for your fantastic review! We're thrilled to hear that you've had such a positive experience with our team, particularly with Yusuf. We take pride in providing professional and prompt customer service, and it's great to know that we were able to help you with the widgets on your website. We're delighted that you found our app easy to install and that it works well for your business. Your recommendation means a lot to us, and we truly appreciate your support. If you ever need any further assistance or have questions, please don't hesitate to reach out. We're always here to help! Thank you for choosing HelpfulCrowd, and we wish you continued success in your business. Warm regards, The HelpfulCrowd Team